Users Guide

Chapter 1: 概览.............................................................................................................................. 8
支持的设备类型概述...........................................................................................................................................................8
SupportAssist Enterprise 工作原理.................................................................................................................................9
随 Dell 服务合约提供的 SupportAssist Enterprise 功能.............................................................................................9
SupportAssist Enterprise 收集的数据...........................................................................................................................10
Chapter 2: SupportAssist Enterprise 使用入门 ............................................................................. 12
为本地系统设置 SupportAssist Enterprise.................................................................................................................. 12
为远程设备设置 SupportAssist Enterprise.................................................................................................................. 12
评估 SupportAssist Enterprise........................................................................................................................................13
下载 SupportAssist Enterprise 安装程序包................................................................................................................. 13
安装和使用 SupportAssist Enterprise 的最低要求.................................................................................................... 14
硬件要求......................................................................................................................................................................... 14
软件要求......................................................................................................................................................................... 14
网络要求.........................................................................................................................................................................15
安装 SupportAssist Enterprise........................................................................................................................................16
安装 SupportAssist Enterprise (Windows)............................................................................................................ 17
安装 SupportAssist Enterprise (Linux)................................................................................................................... 18
在无提示模式下安装 SupportAssist Enterprise (Linux)..................................................................................... 19
迁移到 SupportAssist Enterprise................................................................................................................................... 19
迁移到 SupportAssist Enterprise (Windows)........................................................................................................19
迁移到 SupportAssist Enterprise (Linux).............................................................................................................. 20
无需注册，即可使用 SupportAssist Enterprise..........................................................................................................21
注册 SupportAssist Enterprise........................................................................................................................................21
设置启用了 SELinux 的系统以接收警报...................................................................................................................... 23
打开 SupportAssist Enterprise 用户界面.....................................................................................................................23
登录 SupportAssist Enterprise....................................................................................................................................... 24
注销 SupportAssist Enterprise....................................................................................................................................... 24
Chapter 3: 添加设备..................................................................................................................... 25
设备类型和适用的设备.................................................................................................................................................... 25
添加单个设备..................................................................................................................................................................... 26
添加服务器或虚拟机监控程序................................................................................................................................. 26
添加 iDRAC................................................................................................................................................................... 28
添加机箱........................................................................................................................................................................ 30
添加 Dell 网络设备....................................................................................................................................................... 31
添加 PowerVault MD Series 存储阵列................................................................................................................... 32
添加 Dell EqualLogic PS Series 存储阵列..............................................................................................................33
添加 Dell Compellent SC Series 存储解决方案.................................................................................................... 34
添加 Dell Fluid File System (FluidFS) NAS 设备.................................................................................................. 34
通过复制添加设备.......................................................................................................................................................35
导入多个设备......................................................................................................................................................................37
导出未导入设备的详细信息............................................................................................................................................40
重新验证设备..................................................................................................................................................................... 40
Contents
Contents 3