Support Matrix

Supported PowerEdge C-Series servers
Table 2. PowerEdge C-Series servers
Model Remote monitoring and
case creation
Automatic collection of
system information
ProSupport Plus
reporting
C1100 Yes Yes —
C2100 Yes Yes —
C6100 Yes Yes —
C6105 Yes Yes —
C6145 Yes Yes —
C4130 Yes Yes Yes
C6320 Yes Yes Yes
C6320p Yes Yes Yes
C6420 Yes Yes —
Supported PowerVault devices
NOTE: To add the following PowerVault devices, select the Device type as Server / Hypervisor in SupportAssist
Enterprise.
Table 3. Supported PowerVault devices
Model Remote monitoring And
case creation
Automatic collection of
system information
ProSupport Plus
reporting
NX200 Yes Yes Yes
NX300 Yes Yes Yes
NX1950 Yes Yes Yes
NX3000 Yes Yes Yes
NX430 Yes Yes Yes
NX3230 Yes Yes Yes
NX3330 Yes Yes Yes
DL2000 Yes Yes Yes
DL2100 Yes Yes Yes
DL2200 Yes Yes Yes
NOTE: SupportAssist Enterprise can also detect hardware issues with the following Direct Attached Storage devices, if the
server to which the storage device is attached is added (discovered) in SupportAssist Enterprise: PowerVault MD1000,
MD1120, MD1200, MD1220, MD1400, and MD1420. If a critical hardware issue is detected by SupportAssist Enterprise on an
attached storage device, a support case is created for the server to which the storage device is attached.
Supported Remote Access Controllers
Table 4. Remote Access Controllers
Model Remote monitoring and
case creation
Automatic collection of
system information
ProSupport Plus
reporting
iDRAC7 Yes Yes Yes
Overview 7