Support Matrix

Table 1. PowerEdge servers (continued)

Server generation Model Remote monitoring and

case creation

Automatic collection of

system information

ProSupport Plus

reporting

T330 Yes Yes Yes

T430 Yes Yes Yes

T630 Yes Yes Yes

FC430 Yes Yes —

FC630 Yes Yes Yes

FC830 Yes Yes —

FM120 Yes Yes Yes

14th R740 Yes Yes Yes

R740xd Yes Yes Yes

R640 Yes Yes Yes

R940 Yes Yes Yes

C6420 Yes Yes Yes

R540 Yes Yes Yes

R440 Yes Yes Yes

T440 Yes Yes Yes

T640 Yes Yes Yes

FC640 Yes Yes Yes

M640 Yes Yes Yes

C4140 II* Yes Yes Yes

R6415* Yes Yes Yes

R7415* Yes Yes Yes

R7425* Yes Yes Yes

* Support for this server has been assessed on the basis of SupportAssist Enterprise's compatibility with other similar 14th

generation PowerEdge servers.

The minimum supported iDRAC firmware version for PowerEdge servers are:

● 12th and 13th generation servers — 1.57

● 14th generation servers:

○ R740, R740xd, R640, C6420, R940, R540, R440, T440, T640, FC640, and M640 — 3.15.15.15

○ C4140 II — 3.16.16.16

○ R6415, R7415, and R7425 — 3.17.17.17

NOTE:

SupportAssist Enterprise provides limited support (monitoring, case creation, and data collection) for PowerEdge

FM120x4. To allow SupportAssist Enterprise to monitor this device, you must add each server node or iDRAC individually in

SupportAssist Enterprise.

NOTE: You can also add non-Dell branded servers in SupportAssist Enterprise. For such servers, only collection of host

information is supported.

6 Overview