Support Matrix

Table 31. Linux operating system and recommended OMSA version (continued)
PowerEdge server
generation
Operating system running on the device Recommended
OMSA version
Red Hat Enterprise Linux 5.5 (32-bit and 64-bit) 6.5
* Automatic installation of OMSA through SupportAssist Enterprise is not supported on devices running Debian, Ubuntu, Citrix
XenServer, VMware ESX, and ESXi. To allow SupportAssist Enterprise to detect hardware issues on these devices, you must
manually download and install OMSA.
NOTE: Installation of OMSA is not supported on devices running CentOS, Oracle Virtual Machine, or Oracle Enterprise
Linux. SupportAssist Enterprise will not detect hardware issues that may occur on these devices, if they are added by
selecting the Device Type as Server / Hypervisor.
NOTE: Servers running Debian and Ubuntu operating systems can only be added directly in SupportAssist Enterprise, and
not through the adapters.
Supported operating systems on remote servers
For the list of operating systems supported on servers, see the Windows and Linux operating systems listed in OMSA version
recommended for SupportAssist Enterprise.
NOTE: SupportAssist Enterprise does not have any dependency on the operating system running on a server, if you have
added the server by selecting the Device Type as iDRAC.
Adapters and supported systems management
consoles
The following table lists the adapters and supported systems management consoles.
Table 32. Adapters and supported systems management consoles
Adapter name Supported systems management console version
OpenManage Essentials adapter OpenManage Essentials version 2.3 and later
Microsoft System Center Operations Manager (SCOM)
adapter
● Microsoft System Center Operations Manager 2012 R2
● Microsoft System Center Operations Manager 2012 SP1
● Microsoft System Center Operations Manager 2016
OpenManage Enterprise adapter OpenManage Enterprise — Tech Release version 1.0
Minimum requirements for installing and using
SupportAssist Enterprise
The following sections describe the minimum hardware, software, and networking requirements for installing and using
SupportAssist Enterprise.
Hardware requirements
The hardware requirements for installing and using SupportAssist Enterprise vary depending on:
● The number of devices you want to monitor
● The SupportAssist Enterprise functionality you want to use — collection of system information only or both monitoring and
collection of system information
You can install SupportAssist Enterprise on a virtual machine or on a 9th or later generation PowerEdge server.
Overview
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