Support Matrix

Table 19. Networking devices (continued)

Model Remote monitoring and

case creation

Automatic collection of

system information

ProSupport Plus reporting

3524, 3524P, and 3548 Yes Yes Yes

5424 and 5448 Yes Yes Yes

5524 and 5548 Yes Yes Yes

6224 and 6248 Yes Yes Yes

7024, 7048, and 7024F Yes Yes Yes

8024 and 8024F Yes Yes Yes

8132 and 8164F Yes Yes Yes

M6220 Yes Yes Yes

M8024 Yes Yes Yes

M8024-k Yes Yes Yes

B8000 Yes Yes Yes

M8428-k Yes Yes Yes

W-6000 Yes Yes No

W-620 Yes Yes No

W-650 Yes Yes No

W-651 Yes Yes No

W-3200 Yes Yes No

W-3400 Yes Yes No

W-7210, W-7220, and W-7240 Yes Yes No

W-3600 Yes Yes No

2808 Yes Yes Yes

3548P Yes Yes Yes

5524P Yes Yes Yes

5548P Yes Yes Yes

6224F Yes Yes Yes

6224P Yes Yes Yes

6248P Yes Yes Yes

7024P Yes Yes Yes

7048P Yes Yes Yes

7048R Yes Yes Yes

B8000E Yes Yes Yes

M6348 Yes Yes Yes

N2000 Yes Yes Yes

Table 20. Supported protocols, ports, and firmware version for networking devices

Model Collection protocol Ports used Latest supported firmware

version

2848, 2824, and 2816 SNMPv2 161 1.x

Overview 17