Support Matrix

Table 11. Storage MD Series devices (continued)
Model Remote monitoring and
case creation
Automatic collection of
system information
ProSupport Plus reporting
MD3400 / MD3420 Yes Yes Yes
MD3800 / MD3820i Yes Yes Yes
MD3860i / MD3860f Yes Yes Yes
MD3800f / MD3820f Yes Yes Yes
MD3000i Yes Yes Yes
MD3200i Yes Yes Yes
MD3220i Yes Yes Yes
MD3260 / MD3260i Yes Yes Yes
MD3460 Yes Yes Yes
MD3620f Yes Yes Yes
MD3620i Yes Yes Yes
MD3660f Yes Yes Yes
MD3660i Yes Yes Yes
MD3800i Yes Yes Yes
Table 12. Supported protocol, port, and firmware version for Storage MD Series devices
Model Collection protocol Port used Latest supported
firmware version
MD3600f SYMbolSDK 2463 7.80.41
MD3600i SYMbolSDK 2463 7.84.0
MD3400 / MD3420 SYMbolSDK 2463 8.25.09.61
MD3800 / MD3820i SYMbolSDK 2463 8.25.09.61
MD3860I / MD3860f SYMbolSDK 2463 8.25.09.61
MD3800F / MD3820f SYMbolSDK 2463 8.25.09.61
MD3000i SYMbolSDK 2463 7.35.39.64
MD3200i SYMbolSDK 2463 8.20.27.60
MD3220i SYMbolSDK 2463 8.20.21.61
MD3260 / MD3260i SYMbolSDK 2463 8.20.21.61
MD3460 SYMbolSDK 2463 8.25.13.60
MD3620f SYMbolSDK 2463 8.20.21.61
MD3620i SYMbolSDK 2463 8.20.21.61
MD3660f SYMbolSDK 2463 8.20.21.61
MD3660i SYMbolSDK 2463 8.20.21.61
MD3800i SYMbolSDK 2463 8.25.13.60
Supported Storage SC Series or Compellent devices
NOTE:
System state information collected from Enterprise Manager Storage Center Operating System is used to generate
the ProSupport Plus report.
12 Overview