Support Matrix

Table 8. Supported protocols and ports for hypervisors (continued)
Model Collection protocol Ports used
ESXi 5.1 SSH and VMware SDK 22 and 443
ESXi 5.5 SSH and VMware SDK 22 and 443
ESXi 5.5 U1 SSH and VMware SDK 22 and 443
ESXi 5.5 U2 SSH and VMware SDK 22 and 443
ESXi 5.5 U3 SSH and VMware SDK 22 and 443
ESXi 6.0 SSH and VMware SDK 22 and 443
ESXi 6.0 U1 SSH and VMware SDK 22 and 443
ESXi 6.0 U3 SSH and VMware SDK 22 and 443
ESXi 6.5 SSH and VMware SDK 22 and 443
ESXi 6.5 U1 SSH and VMware SDK 22 and 443
Citrix XenServer 6.0 SSH2 22
Citrix XenServer 6.2 SSH2 22
Citrix XenServer 6.5 SSH2 22
Citrix XenServer 7.0 SSH2 22
Citrix XenServer 7.2 SSH2 22
Microsoft Server 2008 SP2 Hyper-V WMI 135
Microsoft Server 2008 R2 SP1 Hyper-V WMI 135
Microsoft Server 2008 R2 Hyper-V WMI 135
Microsoft Server 2012 Hyper-V WMI 135
Microsoft Server 2012 R2 Hyper-V WMI 135
Microsoft Server 2016 Hyper-V WMI 135
Windows Storage Server 2008 SP2 WMI 135
Supported storage devices
Supported Storage PS Series or EqualLogic devices
NOTE:
Monitoring of hardware issues is supported only when the EqualLogic devices are inventoried in SupportAssist
Enterprise by using the OpenManage Essentials adapter.
NOTE: System state information collected from both SupportAssist Enterprise and EqualLogic SAN HQ is used to generate
the ProSupport Plus report.
Table 9. Storage PS Series devices
Model Remote monitoring and
case creation
Automatic collection of
system information
ProSupport Plus reporting
PS4000 Yes Yes Yes
PS4100 Yes Yes Yes
PS4110 Yes Yes Yes
PS-M4110 Yes Yes Yes
10 Overview