Users Guide

● For Software, from the Software type list, select the software type, and then type the user name and password in the

appropriate fields.

● For Solution devices, enter the SSH and REST credentials in the appropriate fields.

● For Networking devices, type the user name, password, community string, and enable password of the device in the

appropriate fields.

NOTE: Community string is required for the following network devices:

○ PowerConnect family 28xx and X series

○ Cisco

○ Wireless controller

NOTE: Enable password is required only when the networking device is configured with an enable password.

● For PeerStorage(PS) / EqualLogic devices, type the user name, password, and community string of the device in the

appropriate fields.

NOTE: Credentials are not required for Storage MD Series devices.

6. Click Save.

The Account Credentials is listed on the Manage Accounts Credentials page.

Related concepts

Account Credentials on page 94

Related references

Manage Account Credentials on page 204

Add Account Credentials on page 204

Reassigning Account Credentials

Prerequisites

You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or

administrative privileges to users.

Steps

1. Point to Devices and click View Devices.

The Devices page is displayed.

2. Select a device and click Edit.

The Edit Account window is displayed.

3. From the Account Credentials list, select an account credential.

NOTE:

Only Account Credentials that you have already created for the selected device type are present in the Account

Credentials list.

4. Click Save (if the device is in the Default group) or Revalidate (if the device is in the Staging group).

Related concepts

Account Credentials on page 94

Related references

Manage Account Credentials on page 204

Managing device credentials