Users Guide

Managing devices in a device group
After creating a device group, you can select the devices you want to add or remove from the device group.
Prerequisites
● Ensure that you have already created a device group. See Creating a device group.
● You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See SupportAssist Enterprise
user groups and Granting elevated or administrative privileges to users.
About this task
You can use the Manage Devices action available in the Device Groups page to add or remove devices from the device group.
NOTE: A device can be included in only one device group.
Steps
1. Point to Devices and click Manage Device Groups.
The Device Groups page is displayed.
2. Select a device group.
3. In the Select group actions list, select Manage Devices.
The Manage Devices window is displayed.
Figure 22. Manage Devices window
4. To add devices to the device group, select the devices in the Ungrouped pane, and click
.
The selected devices are moved to the Devices in current group pane.
5. To remove devices from the device group, select the devices in the Devices in current group pane, and click .
The selected devices are moved to the Ungrouped pane.
6. Click Save.
NOTE:
Including or excluding one listing of a correlated device from a device group results in the automatic inclusion or
exclusion of the other associated listing. For more information about device correlation, see Device correlation.
Device grouping 91