Users Guide

Table 72. Error code appendix (continued)
Error code Error message Possible resolution
3000_44
3000_45
3000_46
3000_49
3000_51
3000_54
3000_55
3000_57
3000_58
3000_59
3000_52
3000_53
An unexpected error occurred during the installation
of Dell OpenManage Server Administrator (OMSA) on
device_name.
Make sure that port 22 is open and SSH is enabled on
the system, and then do one of the following:
● Select the device in the Devices page, and in the
device overview pane, select Install / Upgrade
OMSA from the Tasks list.
● Manually install the recommended version of
OMSA. To identify the recommended version of
OMSA, see the SupportAssist Enterprise version
1.2 Support Matrix at Dell.com/ServiceabilityTools.
If the problem persists, contact Technical Support for
assistance.
3000_60 An unexpected error occurred during the installation
of Dell OpenManage Server Administrator (OMSA) on
device_name.
● Verify if the device is reachable.
● Verify if the configured device credentials have
Administrator rights.
● Select the device in the Devices page, and in the
device overview pane, select Install / Upgrade
OMSA from the Tasks list.
● Manually install the recommended version of
OMSA. To identify the recommended version of
OMSA, see the SupportAssist Enterprise version
1.2 Support Matrix at Dell.com/ServiceabilityTools.
If the problem persists, contact Technical Support for
assistance.
3000_62 The time allowed for OMSA installation has expired. Log on to the device and verify if OMSA is installed. If
OMSA is not installed, select the device, and in the
device overview pane, select Install / Upgrade
OMSA from the Tasks list. If the problem persists,
contact Technical Support for assistance.
4000_500 This device has generated an unusual number of
alerts exceeding the set threshold limit. SupportAssist
Enterprise has temporarily placed it under
maintenance mode. During this period, SupportAssist
Enterprise will not process any alerts from this
device.
Ensure that the health of this device is restored for
optimal SupportAssist Enterprise operations.
5000_1 SNMP settings of the device could not be configured
because of an unexpected error.
You must either try to configure the SNMP settings
through the Tasks > Configure SNMP option or
manually configure the SNMP settings. For
instructions to manually configure the SNMP settings,
Configuring the alert destination of an iDRAC by using
the web interface.
226 Error code appendix