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ManualsBrandsDell ManualsAnalyticsSupportAssist Enterprise 1.x
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Error code appendix
The following table lists the error codes, error messages, and possible resolutions.
Table 72. Error code appendix
Error code Error message Possible resolution
3000_1
3000_2
3000_3
3000_4
3000_5
An unexpected error occurred during the installation
of Dell OpenManage Server Administrator (OMSA) on
device_name.
Do one of the following:
● Select the device in the Devices page, and in the
device overview pane, select Install / Upgrade
OMSA from the Tasks list.
● Manually install the recommended version of
OMSA. To identify the recommended version of
OMSA, see the SupportAssist Enterprise Version
1.2 Support Matrix at Dell.com/ServiceabilityTools.
If the problem persists, contact Technical Support for
assistance.
3000_6
3000_9
3000_11
A component required for installing Dell OpenManage
Server Administrator (OMSA) could not be
downloaded.
1. Make sure that the system has internet
connectivity.
2. Perform the Connectivity Test and ensure that the
system has connectivity to the dependent
resources.
3. Select the device in the Devices page, and in the
device overview pane, select Install / Upgrade
OMSA from the Tasks list.
If the problem persists, contact Technical Support for
assistance.
3000_7 Installation of Dell OpenManage Server Administrator
(OMSA) is not supported on the operating system
running on device_name.
Do one of the following:
● Select the device in the Devices page, and in the
device overview pane, select Install / Upgrade
OMSA from the Tasks list.
● Manually install the recommended version of
OMSA. To identify the recommended version of
OMSA, see the SupportAssist Enterprise version
1.2 Support Matrix at Dell.com/ServiceabilityTools.
If the problem persists, contact Technical Support for
assistance.
3000_8 An unexpected error occurred during the installation
of Dell OpenManage Server Administrator (OMSA) on
device_name.
Try to repair the SupportAssist Enterprise installation:
1. Open Control Panel.
2. In Programs, click Uninstall a Program.
3. In the Programs and Features window, select
Dell SupportAssist and click Change.
4. In the Welcome to Dell SupportAssist
Enterprise Installer window, click Next.
5. Click Repair and then click Install.
If the problem persists, contact Technical Support for
further assistance.
21
224 Error code appendix