Users Guide

Table 56. Collections page (continued)
Column name Description
the type of collection. For example, manual, periodic, and so
on.
Collection Date The date when the collection was started.
Collection Purpose The reason selected while performing a multiple device
collection.
Case Number The numeric support case identifier.
Upload Status The upload status of the collection.
You can choose to refine the displayed collections based on the collection type, device type, or adapter. The following are the
available options for refining the displayed data:
Collection Type
Manual Collection
Periodic Collection
Case Collection
Multi Collection
Collection Purpose
Technical Support
Deployment
System Maintenance
Consulting
Others
Device Type
Server
Storage
Networking
Chassis
Software
Solution
Adapter
Remote Collector
Collection overview pane
The collection overview pane displays the details of a collection and enables you to view or download the collected system
information. This pane is displayed when you select a collection that is listed in the Collections page.
The following table describes the information displayed in the collection overview pane.
Table 57. Collection overview pane
Field Description
Name The name assigned of the collection.
Upload status The status of the collection upload.
Date The date and time when the collection was started.
IP Address / Host name The IP address of host name of the device.
Service Tag A unique, alphanumeric identifier that allows Dell to
individually recognize each Dell device.
Collection status The status of the collection from the device.
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