Users Guide

Adding users to the SupportAssist Enterprise user
groups - Linux
Prerequisites
Ensure that you are logged in to the server where SupportAssist Enterprise is installed with root privileges.
Steps
1. Open the terminal window.
2. To create a new user account and add the user account to a SupportAssist Enterprise user group, use the following syntax:
useradd –G SupportAssist_Enterprise_user_group_name User_name
For example:
● To create a new user account (for example, User1) and add it to the SupportAssistAdmins user group, type useradd
–G Supportassistadmins User1 and press Enter.
● To create a new user account (for example, User2) and add it to the SupportAssistUsers user group, type useradd –
G Supportassistusers User2 and press Enter.
3. To add an existing user account to a SupportAssist Enterprise user group, use the following syntax:
usermod –G SupportAssist_Enterprise_user_group_name User_name
For example:
● To add an existing user account (for example, User1) to the SupportAssistAdmins user group, type usermod –G
SupportAssistAdmins User1 and press Enter.
● To add an existing user account (for example, User2) to the SupportAssistUsers user group, type usermod –G
SupportAssistUsers User2 and press Enter.
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SupportAssist Enterprise user groups