Users Guide

NOTE: Devices that are inventoried and added in SupportAssist Enterprise through an adapter cannot be deleted. Those
devices are deleted automatically from SupportAssist Enterprise when either the adapter is deleted or the devices are
removed from the systems management console.
Steps
1. Point to Devices and click View Devices.
The Devices page is displayed.
2. Select the devices that you want to delete.
3. Click Delete.
The Confirm Device Deletion window is displayed.
Figure 37. Delete option
4. Click Yes.
The devices are deleted from the Devices page.
NOTE:
When a device is deleted, the system information collected from the device is not deleted until the purge
collections task deletes the collected system information. The purge collection task only deletes system information
collections that are 30 days or older and collections that are older than the last 5 collections over the last 30 days.
Maintaining SupportAssist Enterprise capability 115