Users Guide

Figure 36. Clear System Event Log option
The device overview pane is displayed at the right side of the Devices page.
3. From the Tasks list, select Clear System Event Log.
While the SEL is cleared from a device, the device displays a
Clearing System Event Log status in SupportAssist
Enterprise. After the SEL is cleared successfully, the device displays a System Event Log cleared status.
Automatic update
The types of SupportAssist Enterprise updates that are available is as follows:
● SupportAssist Enterprise application update — Upgrades the SupportAssist Enterprise application with additional
capability, protocol support, usability enhancements, and patches to fix existing issues.
● Policy files update — Defines SupportAssist Enterprise alert handling and case creation. By installing this update,
SupportAssist Enterprise will have optimized case management as per the latest Dell definitions.
● Product support files update — Defines the Dell devices and operating systems that are compatible with SupportAssist
Enterprise. By installing this update, SupportAssist Enterprise will be able to connect to, and collect system information from
more device models.
● Adapter upgrade — Enables support for more and newer versions of the OpenManage Essentials, System Center
Operations Manager, or OpenManage Enterprise adapter. By upgrading the adapter, SupportAssist Enterprise can add and
inventory more device types and device models from the systems management console.
NOTE: The adapter will be updated only if the update option is available.
Maintaining SupportAssist Enterprise capability 113