Support Matrix

ManualsBrandsDell ManualsAnalyticsSupportAssist Enterprise 1.x

Table 1. PowerEdge servers (continued)

Server

generation

Model Remote monitoring

and case creation

Automatic collection

of system

information

ProSupport Plus

configuration

reports

ProSupport Plus

recommendation

reports

M830 Yes Yes — —

T130 Yes Yes Yes Yes

T330 Yes Yes Yes Yes

T430 Yes Yes Yes Yes

T630 Yes Yes Yes Yes

FC430 Yes Yes — —

FC630 Yes Yes Yes Yes

FC830 Yes Yes — —

FM120 Yes Yes Yes Yes

14th R740 Yes Yes Yes Yes

R740xd Yes Yes Yes Yes

R640 Yes Yes Yes Yes

R940 Yes Yes Yes Yes

C6420 Yes Yes Yes Yes

R540 Yes Yes Yes Yes

R440 Yes Yes Yes Yes

T440 Yes Yes Yes Yes

T640 Yes Yes Yes Yes

FC640 Yes Yes Yes Yes

M640 Yes Yes Yes Yes

NOTE: SupportAssist Enterprise provides limited support (monitoring, case creation, and data collection) for PowerEdge

FM120x4. To allow SupportAssist Enterprise to monitor this device, you must add each server node or iDRAC individually in

SupportAssist Enterprise.

NOTE: You can also add non-Dell branded servers in SupportAssist Enterprise. For such servers, only collection of host

information is supported.

Supported PowerEdge C-Series servers

Table 2. PowerEdge C-Series servers

Model Remote monitoring

and case creation

Automatic

collection of system

information

ProSupport Plus

configuration

reports

ProSupport Plus

recommendation

reports

C1100 Yes Yes — —

C2100 Yes Yes — —

C6100 Yes Yes — —

C6105 Yes Yes — —

C6145 Yes Yes — —

C4130 Yes Yes Yes Yes

6 Overview