Support Matrix

Table 20. Networking devices (continued)
Model Remote monitoring
and case creation
Automatic collection
of system
information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
W-3200 Yes Yes — No
W-3400 Yes Yes — No
W-7210, W-7220, and
W-7240
Yes Yes — No
W-3600 Yes Yes — No
2808 Yes Yes Yes No
3548P Yes Yes Yes No
5524P Yes Yes Yes No
5548P Yes Yes Yes No
6224F Yes Yes Yes No
6224P Yes Yes Yes No
6248P Yes Yes Yes No
7024P Yes Yes Yes No
7048P Yes Yes Yes No
7048R Yes Yes Yes No
B8000E Yes Yes Yes No
M6348 Yes Yes Yes No
N2000 Yes Yes Yes No
Table 21. Supported protocols, ports, and firmware version for networking devices
Model Collection protocol Ports used Latest supported firmware
version
2848, 2824, and 2816 SNMPv2 161 1.x
3524, 3524P, and 3548 SSH2 22 2
5424 and 5448 SSH2 22 2.0
5524 and 5548 SSH2 22 4.1
6224 and 6248 SSH2 22 3.3
7024, 7048, and 7024F SSH2 22 5.1
8024 and 8024F SSH2 22 5.1
8132 and 8164F SSH2 22 5.1
M6220 SSH2 22 5.1
M8024 SSH2 22 5.1
M8024-K SSH2 22 5.1
B8000 SSH2 22 v7.0.1
M8428-K SSH2 22 v6.3.1
W-6000 SSH2 and SNMPv2 22 and 161 6.3
W-620 SSH2 and SNMPv2 22 and 161 6.3
W-650 SSH2 and SNMPv2 22 and 161 6.3
18 Overview