Support Matrix

ManualsBrandsDell ManualsAnalyticsSupportAssist Enterprise 1.x

Table 19. Supported protocol, port, and firmware version for Networking devices (continued)

Model Collection protocol Port used Latest supported firmware

version

S4048-ON SSH2 22 OS10.3

S4048T-ON SSH2 22 OS10.3

S4148F SSH2 22 OS10.3

S4148U SSH2 22 OS10.3

S4810 and S4820T SSH2 22 9.11

S5000 SSH2 22 9.10

S6000 SSH2 22 9.10

S6010 SSH2 22 9.12

S6010-ON SSH2 22 OS10.3

S6100 SSH2 22 9.12

X1008 and X1018P.X4012 SNMPv2 161 3.x

Z9000 SSH2 22 9.7

Z9100 SSH2 22 9.12

Z9500 SSH2 22 9.9

Supported Networking or PowerConnect devices

Table 20. Networking devices

Model Remote monitoring

and case creation

Automatic collection

of system

information

ProSupport Plus

configuration

reports

ProSupport Plus

recommendation reports

2848, 2824, and 2816 Yes Yes Yes No

3524, 3524P, and

3548

Yes Yes Yes No

5424 and 5448 Yes Yes Yes No

5524 and 5548 Yes Yes Yes No

6224 and 6248 Yes Yes Yes No

7024, 7048, and 7024F Yes Yes Yes No

8024 and 8024F Yes Yes Yes No

8132 and 8164F Yes Yes Yes No

M6220 Yes Yes Yes No

M8024 Yes Yes Yes No

M8024-k Yes Yes Yes No

B8000 Yes Yes Yes No

M8428-k Yes Yes Yes No

W-6000 Yes Yes — No

W-620 Yes Yes — No

W-650 Yes Yes — No

W-651 Yes Yes — No

Overview 17