Support Matrix

Table 18. Networking devices (continued)
Model Remote monitoring
and case creation
Automatic collection
of system
information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
S3100 Yes Yes Yes Yes
S4048 and S4048T Yes Yes Yes Yes
S4048-ON Yes Yes Yes Yes
S4048T-ON Yes Yes Yes Yes
S4148F Yes Yes Yes Yes
S4148U Yes Yes Yes Yes
S4810 and S4820T Yes Yes Yes Yes
S5000 Yes Yes Yes Yes
S6000 Yes Yes Yes Yes
S6010 Yes Yes Yes Yes
S6010-ON Yes Yes Yes Yes
S6100 Yes Yes Yes Yes
X1008 and
X1018P.X4012
Yes Yes — —
Z9000 Yes Yes Yes Yes
Z9100 Yes Yes Yes Yes
Z9500 Yes Yes Yes Yes
Table 19. Supported protocol, port, and firmware version for Networking devices
Model Collection protocol Port used Latest supported firmware
version
C7004 / C150 and C7008 /
C300
SSH2 22 8.4.7
C9010 (with C1048p) SSH2 22 9.11
FN IOA SSH2 22 9.12
MXL10 / 40GB2 SSH2 22 9.11
N1100 SSH2 22 6.2
N1500 SSH2 22 6.3
N2000 SSH2 22 6.3
N2100 SSH2 22 6.3
N3000 SSH2 22 6.2
N3024, N3024P, N3024F,
N3048, and N3048P
SSH2 22 6.3
N3100 SSH2 22 6.3
N4032F SSH2 22 6.3
S3048 SSH2 22 9.9
S3048-ON SSH2 22 OS10.3
S3100 SSH2 22 OS10.3
S4048 and S4048T SSH2 22 9.11
16 Overview