Support Matrix

Table 17. Supported protocols, ports, and firmware version for NAS devices (continued)
Model Collection protocol Ports used Latest supported
firmware version
FS8600 SSH2, FTP, and SSH2 22 and 44421 6.0
FS8610i SSH2, FTP, and SSH2 22 and 44421 6.0
Storage PS Series
FS7500 SSH2 and FTP 22 and 44421 4.0
FS7600 SSH2 and FTP 22 and 44421 4.0
FS7610 SSH2 and FTP 22 and 44421 4.0
Storage MD Series
NX3500 SSH2 and FTP 22 and 44421 4.0
NX3600 SSH2 and FTP 22 and 44421 3.0
NX3610 SSH2 and FTP 22 and 44421 3.0
Supported networking devices
Supported Dell Networking devices
NOTE:
Remote monitoring and case creation are supported only if SNMP settings are configured on the networking device.
SupportAssist Enterprise does not support the configuration of SNMP settings on the networking device. Therefore, you
must manually configure the SNMP settings on the networking device.
Table 18. Networking devices
Model Remote monitoring
and case creation
Automatic collection
of system
information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
C7004 / C150 and
C7008 / C300
Yes Yes Yes Yes
C9010 (with C1048p) Yes Yes Yes Yes
FN IOA Yes Yes Yes Yes
MXL10 / 40GB2 Yes Yes Yes Yes
N1100 Yes Yes Yes Yes
N1500 Yes Yes Yes Yes
N2000 Yes Yes Yes Yes
N2100 Yes Yes Yes Yes
N3000 Yes Yes Yes Yes
N3024, N3024P,
N3024F, N3048, and
N3048P
Yes Yes Yes No
N3100 Yes Yes Yes Yes
N4032F Yes Yes Yes No
S3048 Yes Yes Yes Yes
S3048-ON Yes Yes Yes Yes
Overview 15