Support Matrix

Table 13. Supported protocol, port, and firmware version for Storage MD Series devices (continued)
Model Collection protocol Port used Latest supported
firmware version
MD3260 SYMbolSDK 2463 8.20.21.61
MD3260I SYMbolSDK 2463 8.20.21.61
MD3460 SYMbolSDK 2463 8.25.09.61
MD3620F SYMbolSDK 2463 8.20.21.61
MD3620I SYMbolSDK 2463 8.20.21.61
MD3660F SYMbolSDK 2463 8.20.21.61
MD3660I SYMbolSDK 2463 8.20.21.61
MD3800I SYMbolSDK 2463 8.25.09.61
Supported Storage SC Series or Compellent devices
NOTE: System state information collected from Enterprise Manager Storage Center Operating System is used to generate
the ProSupport Plus report.
NOTE: For Storage SC Series devices, SupportAssist Enterprise only supports multiple-device collections for the
deployment purpose. Remote monitoring, case creation, and periodic collection of system information from Storage SC
Series devices is supported through the SupportAssist solution that is available on the device.
Table 14. Supported Storage SC Series devices
Model Remote monitoring
and case creation
Automatic periodic
data collection
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
SCv2000 No No No No
SCv2020 No No No No
SCv2080 No No No No
SCv3000 No No No No
SCv3020 No No No No
SC4000 No No No No
SC4020 No No No No
SC5020 No No No No
SC7020 No No No No
SC8000 No No No No
SC9000 No No No No
NOTE: SupportAssist Enterprise also detects hardware issues that may occur on the following Storage SC Series expansion
enclosures. When a hardware issue is detected, a support case is created for the enclosures.
● SC200
● SC220
● SC280
● SC100
● SC120
● SC180
● SC400
Overview 13