Support Matrix

NOTE: System state information collected from both SupportAssist Enterprise and EqualLogic SAN HQ is used to generate
the ProSupport Plus report.
Table 10. Storage PS Series devices
Model Remote monitoring
and case creation
Automatic collection
of system
information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
PS4000 Yes Yes Yes Yes
PS4100 Yes Yes Yes Yes
PS4110 Yes Yes Yes Yes
PS-M4110 Yes Yes Yes Yes
PS4210 Yes Yes Yes Yes
PS6000 Yes Yes Yes Yes
PS6010 Yes Yes Yes Yes
PS6100 Yes Yes Yes Yes
PS6110 Yes Yes Yes Yes
PS6210 Yes Yes Yes Yes
PS65X0 Yes Yes Yes Yes
PS6500 Yes Yes Yes Yes
PS6510 Yes Yes Yes Yes
PS6610 Yes Yes Yes Yes
Table 11. Supported protocols, ports, and firmware version for Storage PS Series devices
Model Collection protocol Ports used Latest supported
firmware version
PS4000 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS4100 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS4110 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS-M4110 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS4210 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS6000 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS6010 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS6100 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS6110 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS6210 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS65X0 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS6500 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS6510 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
PS6610 SNMPv2, SSH2, and FTP 161, 22, and 21 9.1.x
Supported Storage MD Series or PowerVault devices
NOTE: To add the following Storage MD Series devices, select the Device type as Storage in SupportAssist Enterprise.
Overview 11