Users Guide
Table Of Contents
- Support Live Image Version 2.2 User's Guide
- Overview
- Using Support Live Image
- Creating bootable Support Live Image USB key on systems running Windows
- Creating a bootable support live image DVD on systems running Windows
- Starting the server
- Boot options
- Using the MS-DOS-based tools
- Using the Linux-Based tools and utilities
- Starting OpenManage Server Administrator Version 7.4 or 8.0.1
- Running Dell System E-Support Tool
- Installing the Dell iDRAC7 or iDRAC8 evaluation license
- Running Dell PowerEdge C system management pack
- Running PowerEdge-C logs script
- Intel Processor Diagnostic Tool
- Starting Dell OpenManage Server Update Utility
- Running the stress tool using the GNOME terminal
- Sharing files using Samba share service
- Testing network connectivity
- Assigning a static IP address and default gateway
- Generating the PCI devices list
- Clearing ESM logs (Dell's 9th generation or later PowerEdge servers only)
- Clearing the SBE log
- Accessing and remounting local NTFS file system
- Mounting USB drive
- Copying files to a USB drive
- Starting the Vim editor
- Starting gedit
- Starting the Hex editor
- Using TightVNC
- Using WinSCP
- Useful commands
Table 2. Supported PowerEdge C servers (continued)
Model Type
C6220II Sled
C8220 Sled
C5220 Sled
C5125 Sled
Supported Dell PowerVault systems
The following table includes the supported PowerVault systems.
Model
NX200
NX300
NX1950
NX3000
NOTE: On an unsupported hardware, Support Live Image will be booted, but the tools may or may not work.
Minimum hardware requirements
For optimal use or functionality of Support Live Image, the system should have a minimum of 8 GB RAM.
Tools available
The following table lists the diagnostic and configuration tools available on Support Live Image.
Table 3. Tools available on support live image
MS-DOS-Based Tools Linux-Based Tools
● Dell 32–Bit Diagnostics
● Dell MP Memory
● MemTest86
● Dell Asset Tag Utility
● Dell OpenManage Server Administrator (OMSA)
○ Version 7.4 for Dell's 9th to 12th generation of PowerEdge servers
○ Version 8.0.1 for Dell's 13th generation of PowerEdge servers
● Dell System E-Support Tool (DSET)
○ Version 3.7 for Dell's 9th to 13th generation of PowerEdge servers
● Dell Server Update Utility (SUU)
● ○ Version 14.10 for Dell's 9th to 12th generation of PowerEdge servers
● Dell iDRAC7 Evaluation License Tool for Dell's 12th generation of
PowerEdge servers
● Dell iDRAC8 Evaluation License Tool for Dell's 13th generation of
PowerEdge servers
● Dell PowerEdge C System Management Pack
○ setupbios
○ bmc tool
○ ldstate
● Dell PowerEdge C Logs (PE-C Logs) for PowerEdge C servers
● Intel Processor Diagnostics Tool (IPDT)
8 Overview