Users Guide
Table Of Contents
- Support Live Image Version 2.2 User's Guide
- Overview
- Using Support Live Image
- Creating bootable Support Live Image USB key on systems running Windows
- Creating a bootable support live image DVD on systems running Windows
- Starting the server
- Boot options
- Using the MS-DOS-based tools
- Using the Linux-Based tools and utilities
- Starting OpenManage Server Administrator Version 7.4 or 8.0.1
- Running Dell System E-Support Tool
- Installing the Dell iDRAC7 or iDRAC8 evaluation license
- Running Dell PowerEdge C system management pack
- Running PowerEdge-C logs script
- Intel Processor Diagnostic Tool
- Starting Dell OpenManage Server Update Utility
- Running the stress tool using the GNOME terminal
- Sharing files using Samba share service
- Testing network connectivity
- Assigning a static IP address and default gateway
- Generating the PCI devices list
- Clearing ESM logs (Dell's 9th generation or later PowerEdge servers only)
- Clearing the SBE log
- Accessing and remounting local NTFS file system
- Mounting USB drive
- Copying files to a USB drive
- Starting the Vim editor
- Starting gedit
- Starting the Hex editor
- Using TightVNC
- Using WinSCP
- Useful commands
Clearing ESM logs (Dell's 9th generation or later PowerEdge
servers only)
To clear ESM logs:
1. Start the system using the Linux-Based Diagnostic Tools (Dell 9G–13G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type su-, and press <Enter>.
The password prompt is displayed.
4. Type dell and press <Enter>.
The root user command prompt is displayed.
5. At the command prompt, type /opt/dell/advdiags/dset/bin/./ClearESMLog , and press <Enter>.
6. At the Do you want to continue? Y/N prompt, press <Y>.
Clearing the SBE log
To clear SBE logs:
1. Boot the system using the Linux-Based Diagnostic Tools (Dell 9G-13G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type su –, and then press <Enter>.
The Password prompt is displayed.
4. Type dell, and then press <Enter>.
The root user command prompt is displayed.
5. Type dcicfg command=clearmemfailures, and then press <Enter>.
Accessing and remounting local NTFS file system
To access and mount the local NTFS file system:
1. Boot the system using the Linux-Based Diagnostic Tools (Dell 9G-13G servers) option.
The Support Live Image desktop is displayed.
2. Download the following RPMs available at https://dl.fedoraproject.org/pub/epel/7/x86_64/Packages/e/ and https://
dl.fedoraproject.org/pub/epel/7/x86_64/Packages/n/:
● epel-release-7-13.noarch.rpm
● ntfs-3g-2017.3.23-11.el7.x86_64.rpm
● ntfs-3g-devel-2017.3.23-11.el7.x86_64.rpm
●
ntfsprogs-2017.3.23-11.el7.x86_64.rpm
3. Install the RPMs by using the following command: sudo rpm -ivf <RPM_filename>.
NOTE:
Ensure that you install the RPMs in the following sequence:
a. epel-release-7-13.noarch.rpm
b. ntfs-3g-2017.3.23-11.el7.x86_64.rpm
c. ntfs-3g-devel-2017.3.23-11.el7.x86_64.rpm
d. ntfsprogs-2017.3.23-11.el7.x86_64.rpm
4. Double-click the Local Hard Drives icon and provide the password as Dell when prompted.
The local file system is now available in read/write format.
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Using Support Live Image