Users Guide
Table Of Contents
- Support Live Image Version 2.2 User's Guide
- Overview
- Using Support Live Image
- Creating bootable Support Live Image USB key on systems running Windows
- Creating a bootable support live image DVD on systems running Windows
- Starting the server
- Boot options
- Using the MS-DOS-based tools
- Using the Linux-Based tools and utilities
- Starting OpenManage Server Administrator Version 7.4 or 8.0.1
- Running Dell System E-Support Tool
- Installing the Dell iDRAC7 or iDRAC8 evaluation license
- Running Dell PowerEdge C system management pack
- Running PowerEdge-C logs script
- Intel Processor Diagnostic Tool
- Starting Dell OpenManage Server Update Utility
- Running the stress tool using the GNOME terminal
- Sharing files using Samba share service
- Testing network connectivity
- Assigning a static IP address and default gateway
- Generating the PCI devices list
- Clearing ESM logs (Dell's 9th generation or later PowerEdge servers only)
- Clearing the SBE log
- Accessing and remounting local NTFS file system
- Mounting USB drive
- Copying files to a USB drive
- Starting the Vim editor
- Starting gedit
- Starting the Hex editor
- Using TightVNC
- Using WinSCP
- Useful commands
2. Open the terminal window.
3. Type ifconfig and press Enter.
The network interface configuration is displayed.
4. Make note of the IP address of the server.
5. Log in to a server running a Windows operating system.
6. Click Start > Run. In the Open box, type the IP address of the server running Support Live Image, and then press Enter.
The Samba shared folder data is displayed.
Testing network connectivity
To test the network connectivity:
1. On the server, connect the network cable to either the network port that is having issues or to NIC1.
2. Boot the system using the Linux-Based Diagnostic Tools (Dell 9G-13G servers) option.
The CentOS desktop is displayed.
3. Double-click the gnome-terminal icon
The GNOME terminal window is displayed.
4. At the command prompt:
● Type ifconfig, and then press <Enter> to display the network interface parameters, such as the IP address.
● Type route, and then press <Enter> to determine the default gateway.
● Type ping ip_address —b, and then press <Enter> to verify if you can ping the default gateway.
Assigning a static IP address and default gateway
To assign a static IP address and default gateway:
1. Boot the system using the Linux-Based Diagnostics Tools (Dell 9G-13G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type su —, and then press <Enter>.
The Password prompt is displayed.
4. Type dell, and then press <Enter>.
The root user command prompt is displayed.
5. Type service NetworkManager stop, and press <Enter>.
6. To assign a static IP, type ifconfig <eth0> <ip_address> netmask <subnet> , and then press <Enter>.
7. To assign a default gateway, type route add default gw <ip_address>, and then press <Enter>.
8. Type service NetworkManager start, and then press <Enter>.
Generating the PCI devices list
To generate the PCI devices list connected to your system:
1. Boot the system using the Linux-Based Diagnostic Tools (Dell 9G–13G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type lspci , and press <Enter>.
The PCI devices list is displayed.
4. To export the PCI devices list to a file, at the command prompt:
● Type lspci > /var/data/lspci.txt
● Type lspci > /mnt/disc/folder_name/lspci.txt to copy to the local file system after remount, where
folder_name is the folder on the local file system. For instructions to remount, see Accessing And Remounting The
Local File System.
Using Support Live Image
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