Users Guide
Table Of Contents
- Support Live Image Version 2.2 User's Guide
- Overview
- Using Support Live Image
- Creating bootable Support Live Image USB key on systems running Windows
- Creating a bootable support live image DVD on systems running Windows
- Starting the server
- Boot options
- Using the MS-DOS-based tools
- Using the Linux-Based tools and utilities
- Starting OpenManage Server Administrator Version 7.4 or 8.0.1
- Running Dell System E-Support Tool
- Installing the Dell iDRAC7 or iDRAC8 evaluation license
- Running Dell PowerEdge C system management pack
- Running PowerEdge-C logs script
- Intel Processor Diagnostic Tool
- Starting Dell OpenManage Server Update Utility
- Running the stress tool using the GNOME terminal
- Sharing files using Samba share service
- Testing network connectivity
- Assigning a static IP address and default gateway
- Generating the PCI devices list
- Clearing ESM logs (Dell's 9th generation or later PowerEdge servers only)
- Clearing the SBE log
- Accessing and remounting local NTFS file system
- Mounting USB drive
- Copying files to a USB drive
- Starting the Vim editor
- Starting gedit
- Starting the Hex editor
- Using TightVNC
- Using WinSCP
- Useful commands

● ntfs-3g-2016.2.22-1.el7.x86_64.rpm
● ntfs-3g-devel-2016.2.22-1.el7.x86_64.rpm
● ntfsprogs-2016.2.22-1.el7.x86_64.rpm
3. Install the RPMs by using the following command: sudo rpm -ivf <RPM_filename>.
NOTE: Ensure that you install the RPMs in the following sequence:
a. epel-release-7-8.noarch.rpm
b. ntfs-3g-2016.2.22-1.el7.x86_64.rpm
c. ntfs-3g-devel-2016.2.22-1.el7.x86_64.rpm
d. ntfsprogs-2016.2.22-1.el7.x86_64.rpm
4. Double-click the Local Hard Drives icon and provide the password as Dell when prompted.
The local file system is now available in read/write format.
Mounting USB drive
NOTE: If the USB drive is using the NTFS file system, ensure that you perform the steps in Accessing and remounting local
NTFS file system.
To mount a USB drive:
1. Boot the system using the Linux-Based Diagnostics Tools (Dell 9G-13G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type su –, and then press <Enter>.
The Password prompt is displayed.
4. Type dell, and then press <Enter>.
The root user command prompt is displayed.
5. Type mount, and then press <Enter>.
The available storage devices are listed. The USB drive is listed as type vfat (ro). For example, the USB drive may be
listed as /dev/sda1 on /mnt/disc/sda1 type vfat (ro).
6. Type mount -o remount,rw /dev/<device_name>, where <device_name> is the name of the USB device.
Copying files to a USB drive
To copy files to an USB drive:
1. Boot the system using the Linux-Based Diagnostics Tools (Dell 9G-13G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type sudo nautilus, and then press <Enter>.
The Nautilus browser is displayed.
4. Under Places, click File System.
5. In the right pane, navigate to the /var/data folder, and locate the file (for example, DSET collection report) you want to
copy.
6. Right-click the file you want to copy, and then select Copy.
7. Under Places, click File System.
8. In the right pane, navigate to the /mnt/disc/ folder, and open the folder that corresponds to the mounted USB drive.
9. Right-click and select Paste.
Starting the Vim editor
Vim Editor is a text editing tool used to open the .txt files.
Using Support Live Image
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