Users Guide
Table Of Contents
- Support Live Image Version 2.2 User's Guide
- Overview
- Using Support Live Image
- Creating bootable Support Live Image USB key on systems running Windows
- Creating a bootable support live image DVD on systems running Windows
- Starting the server
- Boot options
- Using the MS-DOS-based tools
- Using the Linux-Based tools and utilities
- Starting OpenManage Server Administrator Version 7.4 or 8.0.1
- Running Dell System E-Support Tool
- Installing the Dell iDRAC7 or iDRAC8 evaluation license
- Running Dell PowerEdge C system management pack
- Running PowerEdge-C logs script
- Intel Processor Diagnostic Tool
- Starting Dell OpenManage Server Update Utility
- Running the stress tool using the GNOME terminal
- Sharing files using Samba share service
- Testing network connectivity
- Assigning a static IP address and default gateway
- Generating the PCI devices list
- Clearing ESM logs (Dell's 9th generation or later PowerEdge servers only)
- Clearing the SBE log
- Accessing and remounting local NTFS file system
- Mounting USB drive
- Copying files to a USB drive
- Starting the Vim editor
- Starting gedit
- Starting the Hex editor
- Using TightVNC
- Using WinSCP
- Useful commands
Generating the PCI devices list
To generate the PCI devices list connected to your system:
1. Boot the system using the Linux-Based Diagnostic Tools (Dell 9G–13G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type lspci , and press <Enter>.
The PCI devices list is displayed.
4. To export the PCI devices list to a file, at the command prompt:
● Type lspci > /var/data/lspci.txt
● Type lspci > /mnt/disc/folder_name/lspci.txt to copy to the local file system after remount, where
folder_name is the folder on the local file system. For instructions to remount, see Accessing And Remounting The
Local File System.
Clearing ESM logs (Dell's 9th generation or later PowerEdge
servers only)
To clear ESM logs:
1. Start the system using the Linux-Based Diagnostic Tools (Dell 9G–13G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type su-, and press <Enter>.
The password prompt is displayed.
4. Type dell and press <Enter>.
The root user command prompt is displayed.
5. At the command prompt, type /opt/dell/advdiags/dset/bin/./ClearESMLog , and press <Enter>.
6. At the Do you want to continue? Y/N prompt, press <Y>.
Clearing the SBE log
To clear SBE logs:
1. Boot the system using the Linux-Based Diagnostic Tools (Dell 9G-13G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type su –, and then press <Enter>.
The Password prompt is displayed.
4. Type dell, and then press <Enter>.
The root user command prompt is displayed.
5. Type dcicfg command=clearmemfailures, and then press <Enter>.
Accessing and remounting local NTFS file system
To access and mount the local NTFS file system:
1. Boot the system using the Linux-Based Diagnostic Tools (Dell 9G-13G servers) option.
The Support Live Image desktop is displayed.
2. Download the following RPMs available at https://dl.fedoraproject.org/pub/epel/7/x86_64/n/ and https://
dl.fedoraproject.org/pub/epel/7/x86_64/e/:
● epel-release-7-8.noarch.rpm
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Using Support Live Image