Users Guide
Table Of Contents
- Support Live Image Version 2.2 User's Guide
- Overview
- Using Support Live Image
- Creating bootable Support Live Image USB key on systems running Windows
- Creating a bootable support live image DVD on systems running Windows
- Starting the server
- Boot options
- Using the MS-DOS-based tools
- Using the Linux-Based tools and utilities
- Starting OpenManage Server Administrator Version 7.4 or 8.0.1
- Running Dell System E-Support Tool
- Installing the Dell iDRAC7 or iDRAC8 evaluation license
- Running Dell PowerEdge C system management pack
- Running PowerEdge-C logs script
- Intel Processor Diagnostic Tool
- Starting Dell OpenManage Server Update Utility
- Running the stress tool using the GNOME terminal
- Sharing files using Samba share service
- Testing network connectivity
- Assigning a static IP address and default gateway
- Generating the PCI devices list
- Clearing ESM logs (Dell's 9th generation or later PowerEdge servers only)
- Clearing the SBE log
- Accessing and remounting local NTFS file system
- Mounting USB drive
- Copying files to a USB drive
- Starting the Vim editor
- Starting gedit
- Starting the Hex editor
- Using TightVNC
- Using WinSCP
- Useful commands
The output from BMC is included in PEC-logs report for troubleshooting.
Running ldstate
ldstate is a front-end tool for subordinate tools to monitor storage arrays.
It provides storage monitoring for single-disk, chipset RAID, and MegaRAID controllers.
To run ldstate;
1. Boot the PowerEdge C server using the Linux-Based Diagnostics Tools (Dell 9G-13G servers) option.
The CentOS desktop window is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type ldstate.
The list of options is displayed.
The output from ldstate is included in PEC-logs report for troubleshooting.
Running PowerEdge-C logs script
PowerEdge-C Script (pec-logs) is a utility that collects configuration and log data from the target server for various chassis
hardware, storage, and operating system components on Dell PowerEdge-C servers. It uses OS specific built-in report tools
and/or individual OS commands to pull operating system logs and configuration.
You can run PowerEdge-C Logs Script using one of the following methods:
● Running PowerEdge-C logs script using the desktop icon
● Running PowerEdge-C logs script using the gnome terminal
Running PowerEdge-C logs script using the desktop icon
To run PowerEdge-C Logs Script:
1. Boot the PowerEdge C server using the Linux-Based Diagnostics Tools (Dell 9G-13G servers) option.
The CentOS desktop is displayed.
2. Double-click the PEC-Logs icon.
The PowerEdge-C logs tool starts, the report is collected, and close the terminal.
3. The PowerEdge-C logs tool exits and the report is saved in /var/data folder.
Running PowerEdge-C logs script using the gnome terminal
To run PowerEdge-C Logs Script using GNONE terminal:
1. Boot the PowerEdge C server using the Linux-Based Diagnostics Tools (Dell 9G-13G servers) option.
The CentOS desktop window is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type su –, and press <Enter>.
The Password prompt is displayed.
4. Enter dell, and press <Enter>.
The root user command prompt is displayed.
5. Enter cd /opt/dell/pec/pec-logs/ and press <Enter>.
6. Execute the script ./pec-logs.
PowerEdge-C Logs Script is executed and the output is saved in /var/data.
NOTE: PowerEdge-C Logs Script is used only for PowerEdge C systems.
Using Support Live Image 19