Users Guide
Table Of Contents
- Support Live Image Version 2.2 User's Guide
- Overview
- Using Support Live Image
- Creating bootable Support Live Image USB key on systems running Windows
- Creating a bootable support live image DVD on systems running Windows
- Starting the server
- Boot options
- Using the MS-DOS-based tools
- Using the Linux-Based tools and utilities
- Starting OpenManage Server Administrator Version 7.4 or 8.0.1
- Running Dell System E-Support Tool
- Installing the Dell iDRAC7 or iDRAC8 evaluation license
- Running Dell PowerEdge C system management pack
- Running PowerEdge-C logs script
- Intel Processor Diagnostic Tool
- Starting Dell OpenManage Server Update Utility
- Running the stress tool using the GNOME terminal
- Sharing files using Samba share service
- Testing network connectivity
- Assigning a static IP address and default gateway
- Generating the PCI devices list
- Clearing ESM logs (Dell's 9th generation or later PowerEdge servers only)
- Clearing the SBE log
- Accessing and remounting local NTFS file system
- Mounting USB drive
- Copying files to a USB drive
- Starting the Vim editor
- Starting gedit
- Starting the Hex editor
- Using TightVNC
- Using WinSCP
- Useful commands
● DHCP Server
● DNS Server
● Processes
● Environment variables
● Registry
● Logs
● iSCSI Data
● Fibre Channel data (host WWN and port WWN)
If you want to include any of the data to the report, specify ’no’ in the privacy_presetlist.cfg file available at /opt/
dell/advdiags/dset/config/.
Installing the Dell iDRAC7 or iDRAC8 evaluation license
iDRAC is a systems management hardware and software solution that provides remote management capabilities, crashed
system recovery, and power control functions for Dell PowerEdge systems.
The Dell iDRAC7 or iDRAC8 evaluation license allows you to try and test certain Enterprise features for 30 days before you
purchase a permanent license. A status icon in the iDRAC graphical user interface (GUI) changes from green color to yellow
color five days before the license expires. Customers who require additional time to complete an evaluation can obtain an
extension of 30 days by contacting their account representative.
NOTE: Installing the Dell iDRAC7 or iDRAC8 evaluation license in a production environment is not recommended.
You can install the Dell iDRAC7 or iDRAC8 evaluation license by:
● Installing the iDRAC7 or iDRAC8 evaluation license using the desktop icon
● Installing the iDRAC7 or iDRAC8 evaluation license using the gnome terminal
NOTE:
For more information about using Dell iDRAC7 or iDRAC8 evaluation license, see the Integrated Dell Remote Access
Controller User’s Guide available in the User Guides and Release Notes folder that is available on the Support Live Image
desktop.
NOTE: The Dell iDRAC7 or iDRAC8 evaluation license is not supported on PowerEdge C servers.
Installing the iDRAC7 or iDRAC8 evaluation license using the desktop icon
To install the Dell iDRAC7 or iDRAC8 evaluation license:
1. Boot the system using the Linux-Based Diagnostic Tools (Dell 9G-13G servers) option.
The Support Live Image desktop is displayed.
2. Double-click the 12G_iDRAC7_Demo_License or 13G_iDRAC8_Demo_License icon.
The following prompt is displayed on the GNOME terminal window: Do you want to install an enterprise
evaluation license that is valid for 30 days [Y/N]?
3. Press <Y> to install the license.
The license is imported and a warning message prompting to install a permanent license in 30 days is displayed.
4. At the, Press ENTER to exit prompt, press <Enter>.
The GNOME terminal is exited.
Installing the iDRAC7 or iDRAC8 evaluation license using the gnome terminal
To install the Dell iDRAC7 or iDRAC8 evaluation license:
1. Boot the system using the Linux-Based Diagnostic Tools (Dell 9G–13G servers) option.
The CentOS desktop is displayed.
2. Double-click the gnome-terminal icon.
The GNOME terminal window is displayed.
3. At the command prompt, type su –, and press <Enter>.
The Password prompt is displayed.
4. Type dell, and press <Enter>.
Using Support Live Image
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