Users Guide
Table Of Contents
- Support Live Image Version 2.2 User's Guide
- Overview
- Using Support Live Image
- Creating bootable Support Live Image USB key on systems running Windows
- Creating a bootable support live image DVD on systems running Windows
- Starting the server
- Boot options
- Using the MS-DOS-based tools
- Using the Linux-Based tools and utilities
- Starting OpenManage Server Administrator Version 7.4 or 8.0.1
- Running Dell System E-Support Tool
- Installing the Dell iDRAC7 or iDRAC8 evaluation license
- Running Dell PowerEdge C system management pack
- Running PowerEdge-C logs script
- Intel Processor Diagnostic Tool
- Starting Dell OpenManage Server Update Utility
- Running the stress tool using the GNOME terminal
- Sharing files using Samba share service
- Testing network connectivity
- Assigning a static IP address and default gateway
- Generating the PCI devices list
- Clearing ESM logs (Dell's 9th generation or later PowerEdge servers only)
- Clearing the SBE log
- Accessing and remounting local NTFS file system
- Mounting USB drive
- Copying files to a USB drive
- Starting the Vim editor
- Starting gedit
- Starting the Hex editor
- Using TightVNC
- Using WinSCP
- Useful commands
Running the gui-based 32-bit diagnostics
Dell 32-Bit Diagnostics is an executable tool consisting of a graphical user interface (GUI) and test modules for individual server
subsystems. In addition to the GUI, Dell 32-Bit Diagnostics also offers a command-line interface (CLI) to enable administrators
to execute diagnostics using scripts or batch files
Dell 32-Bit Diagnostics can determine whether individual devices and subsystems are operating as expected. However, the
diagnostics provide only local control and output.
To run the 32-Bit Diagnostics:
1. Boot the system using the DOS–Based Diagnostic Tools (Dell 9G-10G servers) or DOS-Based Diagnostic Tools (Dell
11G servers) option.
The Customer Diagnostic Menu Ver 1.6 message is displayed.
2. When the Enter option or letter is displayed, then press the <2> key.
The 32-Bit Diagnostics is executed. Follow the instructions on the screen to select the type of test you want to execute.
Running the Loop Memory Test
The Loop memory test is to run the MP Memory test on loop to stress test the memory
To run the loop memory diagnostic test:
1. Boot the system using the DOS-Based Diagnostic Tools (Dell 9G-10G servers) or DOS-Based Diagnostic Tools (Dell
11G servers) option.
The Customer Diagnostic Menu Ver 1.6 message is displayed.
2. At the Enter option or letter prompt, press <3>.
3. At the Enter loops to test 0..254 prompt, type a value between 0 and 254.
The loop memory diagnostic test is executed.
Running the MemTest86
MemTest86 is used to find the memory errors. MemTest86 uses advanced algorithms that are highly effective at detecting
difficult memory errors. MemTest86 has the capability to test all available memory.
When MemTest86 starts it displays details about the system configuration and then begins testing. MemTest86 executes a
repeating cycle of tests. Testing will continue to run until the program execution is interrupted by pressing <ESC>.
MemTest86 executes a series of numbered test sections to check for errors. The time required for a complete pass of
MemTest86 will vary depending on CPU speed, memory speed, and memory size.
If memory errors are detected they will be displayed on the lower half of the screen. The default error reporting mode will
display a detailed summary of all errors.
To run the MemTest86:
Boot the system using the DOS-Based MemTest86 Utility (Dell 9G-13G servers) option.
The MemTest86 starts running.
Press C to display the runtime command menu. The following options are available in the Configuration command menu.
● (1) Test Selection
● (2) Address Range
● (3) Error Report Mode
● (4) CPU selection Mode
● (5) Refresh Screen
● (6) Restart Test
● (7) Miscellaneous Options
● (0) Continue
A help bar is displayed at the bottom of the screen with the following options:
Using Support Live Image
13