Users Guide
Table Of Contents
- Support Live Image Version 2.2 User's Guide
- Overview
- Using Support Live Image
- Creating bootable Support Live Image USB key on systems running Windows
- Creating a bootable support live image DVD on systems running Windows
- Starting the server
- Boot options
- Using the MS-DOS-based tools
- Using the Linux-Based tools and utilities
- Starting OpenManage Server Administrator Version 7.4 or 8.0.1
- Running Dell System E-Support Tool
- Installing the Dell iDRAC7 or iDRAC8 evaluation license
- Running Dell PowerEdge C system management pack
- Running PowerEdge-C logs script
- Intel Processor Diagnostic Tool
- Starting Dell OpenManage Server Update Utility
- Running the stress tool using the GNOME terminal
- Sharing files using Samba share service
- Testing network connectivity
- Assigning a static IP address and default gateway
- Generating the PCI devices list
- Clearing ESM logs (Dell's 9th generation or later PowerEdge servers only)
- Clearing the SBE log
- Accessing and remounting local NTFS file system
- Mounting USB drive
- Copying files to a USB drive
- Starting the Vim editor
- Starting gedit
- Starting the Hex editor
- Using TightVNC
- Using WinSCP
- Useful commands
Using Support Live Image
This chapter provides information about using the Support Live Image to run diagnostic tools and gather configuration
information.
To use the Support Live Image to start the server and run the diagnostic tools, you must create a bootable DVD or USB key. For
more information about using a bootable DVD or USB, see:
● Creating a Bootable Support Live Image USB Key On Systems Running Windows
● Creating a Bootable Support Live Image DVD On Systems Running Windows
Topics:
• Creating bootable Support Live Image USB key on systems running Windows
• Creating a bootable support live image DVD on systems running Windows
• Starting the server
• Boot options
• Using the MS-DOS-based tools
• Using the Linux-Based tools and utilities
Creating bootable Support Live Image USB key on
systems running Windows
It is recommended that you create the Support Live Image bootable USB key by using Rufus. However, you can also use other
tools available for creating the bootable USB key.
1. Download and install Rufus on your system. You can download Rufus from the Rufus website.
2. Connect a USB key with a minimum capacity of 4 GB to an available USB connector on your system.
3. From the File System list, select FAT32.
4. From the Partition scheme and target system type list, select MBR partition scheme for BIOS or UEFI.
NOTE:
By default, the Device, Cluster Size, and New volume label values are displayed depending on the size of the
USB key.
5. In the Format Options section, select the Create a bootable disk using option, and browse to select the Support Live
Image ISO file.
6. Click Start.
The bootable USB key is created and a confirmation message is displayed.
Creating a bootable support live image DVD on
systems running Windows
You can use any image-burning tool available for creating a bootable DVD. This section provides instructions for creating a
bootable DVD using ImgBurn.
To create a bootable Support Live Image DVD:
1. Download ImgBurn available at http://imgburn.com and install it on your system.
2. Insert a writable DVD with a minimum capacity of 4.7 GB into the optical drive.
3. Click Start > All Programs > ImgBurn.
4. Right-click ImgBurn and select Run as administrator.
The ImgBurn dialog box is displayed.
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10 Using Support Live Image