User's Manual

Contents
1 Overview.......................................................................................................................................5
New In This Release.................................................................................................................................................5
Supported Devices................................................................................................................................................... 5
Minimum Hardware Requirements...........................................................................................................................6
Tools Available......................................................................................................................................................... 6
Other Documents You May Need............................................................................................................................. 6
2 Using Support Live Image..........................................................................................................7
Creating A Bootable Support Live Image USB Key On Systems Running Windows................................................7
Creating A Bootable Support Live Image DVD On Systems Running Windows.......................................................7
Starting The Server...................................................................................................................................................8
Starting From a DVD Or an USB drive Key......................................................................................................... 8
Booting To The Virtual Drive.............................................................................................................................. 8
Boot Options............................................................................................................................................................. 9
Using The MS-DOS-Based Tools..............................................................................................................................9
Running The MP Memory Test...........................................................................................................................9
Running The GUI–based 32-Bit Diagnostics.................................................................................................... 10
Running The Loop Memory Test...................................................................................................................... 10
Setting The Asset Tag...................................................................................................................................... 10
Clearing The Single-Bit Memory Error Log...................................................................................................... 11
Using The Linux-Based Tools And Utilities.............................................................................................................11
Starting OpenManage Server Administrator................................................................................................... 11
Running Dell Systems E-Support Tool..............................................................................................................12
Installing the Dell 12th Generation iDRAC7 Evaluation License.......................................................................14
Dell PowerEdge C System Management Pack................................................................................................ 15
Running PE-C Support Logs Script...................................................................................................................16
Starting Dell OpenManage Server Update Utility............................................................................................ 17
Sharing Files Using Samba Share Service.......................................................................................................17
Testing Network Connectivity..........................................................................................................................18
Assigning A Static IP Address And Default Gateway......................................................................................18
Generating The PCI Devices List......................................................................................................................19
Clearing ESM Logs (Dell 9th Generation And Later Servers Only)...................................................................19
Clearing The SBE Log.......................................................................................................................................19
Accessing And Remounting The Local File System.........................................................................................20
Mounting A USB Drive..................................................................................................................................... 20
Copying Files To A USB Drive.......................................................................................................................... 21
Starting The Vim Editor.....................................................................................................................................21
Starting gedit....................................................................................................................................................21