SETUP GUIDE
SETUP GUIDE Regulatory model: D03M series Regulatory type: D03M002
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents Setting Up Your Studio XPS Desktop ����������5 Top View Features ���������������������������������������� 24 Lifting Your Computer �������������������������������������� 6 Software Features ���������������������������������������� 26 Before Setting Up Your Computer ���������������� 7 Dell Dock �������������������������������������������������������� 27 Connect the Display ���������������������������������������� 8 Dell DataSafe Online Backup ���������������������� 28 Connect the Key
Contents Restoring Your Operating System ��������������44 System Restore ���������������������������������������������� 45 Finding More Information and Resources ����������������������������������������������������58 Dell DataSafe Local Backup ������������������������ 46 Specifications ����������������������������������������������60 System Recovery Media ������������������������������ 48 Appendix ������������������������������������������������������66 Dell Factory Image Restore ���������������
Setting Up Your Studio XPS Desktop This section provides information about setting up your Dell™ Studio XPS™ desktop. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Setting Up Your Studio XPS Desktop Lifting Your Computer To ensure safety and to avoid any damage to your computer, lift it by holding the lift points in the front and back of your computer.
Setting Up Your Studio XPS Desktop Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your computer may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides.
Setting Up Your Studio XPS Desktop Connect the Display Your computer has integrated video connectors. Connect the display using either the integrated HDMI or DVI connector. If required, you can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additional HDMI or DVI cables at www.dell.com. Use the appropriate cable based on the connectors available on your computer and display. See the following table to identify the connectors on your computer and display.
Setting Up Your Studio XPS Desktop Connection Type Computer Cable Display DVI-to-DVI (DVI cable) DVI-to-VGA (DVI-to-VGA adapter + VGA cable) HDMI-to-HDMI (HDMI cable) HDMI-to-DVI (HDMI-to-DVI adapter + DVI cable) 9
Setting Up Your Studio XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer.
Setting Up Your Studio XPS Desktop Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now. NOTE: Use only an Ethernet cable to connect to the network connector (RJ45 connector). Do not plug a telephone cable (RJ11 connector) into the network connector.
Setting Up Your Studio XPS Desktop Connect the Power Cable 12 Press the Power Button
Setting Up Your Studio XPS Desktop Set Up the Operating System Your computer is preconfigured with the operating system you selected at the time of purchase. Set Up Microsoft Windows To set up Microsoft® Windows® for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection.
Setting Up Your Studio XPS Desktop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer, while preserving data files (without the need of the Operating System disc).
Setting Up Your Studio XPS Desktop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet service provider (ISP). If an external USB modem or WLAN adapter is not part of your original order, you can purchase one at www.dell.com.
Setting Up Your Studio XPS Desktop Setting Up a Wireless Connection NOTE: To set up your wireless router, see the documentation that shipped with your router. Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router: 1. Save and close any open files, and exit any open programs. 2. Click Start → Control Panel. 3. In the search box, type network, and then click Network and Sharing Center→ Connect to a network. 4.
Setting Up Your Studio XPS Desktop To set up your Internet connection: 1. Save and close any open files, and exit any open programs. 2. Click Start → Control Panel. 3. In the search box, type network, and then click Network and Sharing Center→ Set up a new connection or network→ Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 4.
Using Your Studio XPS Desktop This section provides information about the features available on your Studio XPS™ desktop.
Using Your Studio XPS Desktop 1 Media Card Reader light — Indicates if a media card is inserted. 2 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a media card. 3 Optical drive — Plays or records only standard-size (12 cm) CDs, DVDs, and Blu‑ray Discs (optional). 4 Optional Optical drive bay — Can contain an additional optical drive. 5 FlexBay slot — Can support a Media Card Reader or an additional hard drive.
Using Your Studio XPS Desktop Back View Features 1 2 3 6 5 4 20
Using Your Studio XPS Desktop 1 Power connector — Connects to the power cable. The appearance of this connector may vary. 4 Expansion card slots — Provide access to connectors on any installed PCI and PCI Express cards. 2 Power supply light — Indicates power availability on the power supply unit. 5 Security cable slot — Attaches a commercially available security cable to your computer. NOTE: The power supply light may not be available on all computers.
Using Your Studio XPS Desktop Back Panel Connectors 1 S/PDIF connector — Connects to amplifiers of TVs for digital audio through optical digital cables. This format carries an audio signal without going through an analog audio conversion process. 2 HDMI connector — Connects to a TV for both audio and video signals. 1 2 3 NOTE: For a monitor without built-in speakers, only the video signal will be read. 4 12 3 DVI connector — Connects to a monitor or projector.
Using Your Studio XPS Desktop 6 Side L/R surround connector — Connects to side L/R surround speakers. 10 Center/subwoofer connector — Connects to a center speaker or subwoofer. 7 Microphone connector — Connects to a microphone for voice or audio input into a sound or telephony program. 11 8 Front L/R line-out connector — Connects to front L/R speakers. 9 Line-in connector — Connects to recording or playback devices such as a microphone, cassette player, CD player, or VCR.
Using Your Studio XPS Desktop Top View Features 2 3 1 4 5 6 24
Using Your Studio XPS Desktop 1 USB 2.0 connectors (2) — Connect to USB devices that are connected occasionally such as memory keys, digital cameras, and MP3 players. 2 Service Tag and Express Service Code — Used to identify your computer when you access the Dell Support website or call technical support. 6 Power button and light — Turns the computer on or off when pressed.
Using Your Studio XPS Desktop Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer.
Using Your Studio XPS Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Changing the color and location of the Dock • Grouping related icons into categories Add a Category • Changing the behavior of the icons Remove a Category or Icon 1. Right-click the Dock, click Add→ Category. The Add/Edit Category window is displayed. 1.
Using Your Studio XPS Desktop Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft, fire, or natural disasters. You can access the service on your computer using a password‑protected account. For more information, go to delldatasafe.
Solving Problems This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 36 or “Contacting Dell” on page 57. Beep Code Possible Problem One Possible system board failure — BIOS ROM checksum failure Two No RAM detected Beep Codes Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem.
Solving Problems Network Problems Wireless Connections If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). • Re-establish your connection to the wireless router (see “Setting Up a Wireless Connection” on page 16).
Solving Problems Power Problems If the power light is off — The computer is either turned off or is not receiving power. • Reseat the power cable into the power connector on the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. • Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
Solving Problems If the power light is blinking amber — There may be a problem with the system board. For assistance, contact Dell (see “Contacting Dell” on page 57). If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip.
Solving Problems If you experience other memory problems — • Ensure that you are following the memory installation guidelines (see the Service Manual at support.dell.com/manuals). • Check if the memory module is compatible with your computer. Your computer supports DDR3 memory. For more information about the type of memory supported by your computer, see “Specifications” on page 60.
Solving Problems If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on CD. If the computer stops responding or a solid blue screen appears — CAUTION: You might lose data if you are unable to perform an operating system shutdown.
Solving Problems If you have other software problems — • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. • Save and close any open files or programs and shut down your computer through the Start menu. ––Ensure that the program is installed and configured properly. ––Verify that the device drivers do not conflict with the program. ––If necessary, uninstall and then reinstall the program.
Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. To launch the application, click the the taskbar. icon in The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.
Using Support Tools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre-installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media. To register and use My Dell Downloads: 1. Go to downloadstore.dell.com/media. 2. Follow the instructions on the screen to register and download the software.
Using Support Tools Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error (see “Contacting Dell” on page 57 for assistance). CMOS checksum error — Possible system board failure or RTC battery low. Battery needs replacement. See the Service Manual at support.dell.
Using Support Tools USB over current error — Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them. NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem — S.M.A.R.
Using Support Tools Dell Diagnostics If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 33 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.
Using Support Tools NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc. If PSA is invoked: a. The PSA starts running tests. b. If the PSA completes successfully, the following message is displayed: “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).” c.
Using Support Tools NOTE: The Service Tag for your computer is displayed at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 6. When the tests are complete, close the test screen to return to the Choose An Option window. 7. To exit the Dell Diagnostics and restart the computer, click Exit. Starting Dell Diagnostics From the Drivers and Utilities Disc 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer.
Using Support Tools 4. Select the Boot from CD-ROM option from the menu that appears and press . 5. Type 1 to start the CD menu and press to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7. Select the test you want to run. 8. If a problem is encountered during a test, a message appears with an error code and a description of the problem.
Restoring Your Operating System You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer. If possible, backup your data files before using these options.
Restoring Your Operating System System Restore The Windows operating systems provide a System Restore option which allows you to restore your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. CAUTION: Make regular backups of your data files.
Restoring Your Operating System Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup permanently removes any programs or drivers installed after you received your computer. Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem.
Restoring Your Operating System 4. When the DELL™ logo appears, press several times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. 5. Select Repair Your Computer. 6. Select Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen.
Restoring Your Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer, it is recommended that you backup your data files before using the system recovery media. You can use the system recovery media, created using Dell DataSafe Local Backup, to return your hard drive to the operating state it was in when you purchased the computer while persevering the data files on your computer.
Restoring Your Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
Restoring Your Operating System 6. Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. 7. Click Next. The Confirm Data Deletion screen appears. NOTE: If you do not want to proceed with Factory Image Restore, click Cancel. 8.
Getting Help If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1. See “Solving Problems” on page 29 for information and procedures that pertain to the problem your computer is experiencing. 2. See “Dell Diagnostics” on page 40 for procedures on how to run Dell Diagnostics. 3. Fill out the “Diagnostic Checklist” on page 56. 4. Use Dell’s extensive suite of online services available at Dell Support (support.dell.
Getting Help Technical Support and Customer Service Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell’s support service, see “Before You Call” on page 56 and then see the contact information for your region or go to support.dell.com.
Getting Help Dell Support e-mail addresses • mobile_support@us.dell.com • support@us.dell.com • la-techsupport@dell.com (Latin America and Caribbean countries only) • apsupport@dell.com (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses • apmarketing@dell.com (Asian/Pacific countries only) • sales_canada@dell.com (Canada only) Anonymous file transfer protocol (FTP) • ftp.dell.
Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see “Contacting Dell” on page 57.
Getting Help 1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for your region, see “Contacting Dell” on page 57. 2. Include a copy of the invoice and a letter describing the reason for the return. 3.
Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on a label on top of your computer). Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer.
Getting Help See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355).
Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 48 run a diagnostic program for your computer “Dell Diagnostics” on page 40 reinstall desktop system software “My Dell Downloads” on page 37 find more information about the Microsoft Windows® operating system and features ® upgrade your computer with new or additional memory, or a new hard drive reinstall or replace a worn or defective part 58 support.dell.
Finding More Information and Resources If you need to: See: find safety best practices information for your computer the safety information that is shipped with your computer, before working inside your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. review Warranty information, Terms and Conditions (U.S.
Specifications This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer.
Specifications Memory Drives Connectors four internally accessible DDR3 DIMM sockets Memory type 1333-MHz DDR3 DIMMs; non-ECC memory only Configurations possible 2 GB, 4 GB, 6 GB, 8 GB, 12 GB, and 16 GB Minimum 2 GB Maximum 16 GB NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals. Externally accessible one 3.5 inch bay for a Flexdock Internally accessible Integrated 7.1 channel; High Definition audio with S/PDIF support two 3.
Specifications Expansion Bus Memory Card Reader PCI Express Cards supported Gen2 x1 slot bi-directional speed — 1 GB/s Gen2 x16 slot bi-directional speed — 16 GB/s CompactFlash (CF) card Smart Media (SM) card xD-Picture (xD) card Memory Stick (MS) card PCI 32-bit speed — 33 MHz SATA 2.0 1.5 Gbps and 3.0 Gbps Memory Stick PRO Duo card USB 2.0 high speed — 480 Mbps Memory Stick PRO (MSPRO) card full speed — 12 Mbps low speed — 1.
Specifications External Connectors System Board Connectors Network adapter RJ45 connector Memory four 240-pin connectors two top-panel, two frontpanel, and four backpanel USB 2.0 compliant connectors PCI one 124-pin connector PCI Express x1 two 36-pin connectors PCI Express x16 one 164-pin connector top panel — microphone and headphone connectors Power (system board) one 24-pin EPS 12 V connector Chassis fan two 3-pin connectors back panel — six connectors for 7.
Specifications Expansion Slots Power PCI DC Power Supply (460 W) Connectors one Connector size 124-pin connector Connector data width (maximum) 32 bit PCI Express x1 Connectors two Connector size 36-pin connector Connector data width (maximum) 1 PCI Express lane Connectors one Connector size 164-pin connector Connector data width (maximum) 16 PCI Express lanes 2413 BTU/hr NOTE: Heat dissipation is calculated by using the power supply wattage rating.
Specifications Computer Environment Computer Environment Temperature range Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non‑operating — measured with hard drive in head-parked position and a 26-ms half-sine pulse): Operating 10°C to 35°C (50°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum) 20% to 80% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user enviro
Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
Appendix Information for NOM, or Official Mexican Standard (only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F.
Index C drivers and downloads 59 calling Dell 56 CDs, playing and creating 26 chipset 60 computer capabilities 26 connect(ing) optional network cable 11 Contacting Dell online 57 customer service 52 D DataSafe Local Backup 46 DVDs, playing and creating 26 E eject button 19 email addresses for technical support 53 Express Service Code 25, 51 F front-side connectors 18 FTP login, anonymous 53 DellConnect 52 H Dell Diagnostics 40 hard drive Dell support website 59 type 61 hard drive activity light
Index hardware problems diagnosing 39 Hardware Troubleshooter 39 I Internet connection 15 ISP Internet Service Provider 15 O order status 53 P power button and light 25 power problems, solving 31 problems, solving 29 products M memory problems solving 32 memory support 61 N network connection fixing 30 network connector location 23 information and purchasing 54 R restoring factory image 49 S security cable slot 21 Service Tag 25, 56 shipping products for return or repair 54 software features 26 69
Index software problems 33 solving problems 29 support email addresses 53 support sites worldwide 52 System Messages 37 System Recovery Media 48 T technical support 52 U USB 2.
Printed in the U.S.A. www.dell.com | support.dell.
