Reference Guide
Table Of Contents
- Contents
- Finding Information
- Microsoft Windows Desktop
- Monitors and Displays
- Navigation Devices (Mouse, Keyboard, Touch Pad)
- Printers-Settings and Drivers
- Drives and Media
- Shutting Down Your Computer
- Windows Vista®
- Windows® XP
- Shutdown States
- Docking and Undocking Your Laptop Computer
- Shutting Down Your Computer When it Fails to Shut Down Normally
- Shutting Down a Computer When it Stops Responding and Displays a Solid Blue Screen
- Starting Your Computer in Safe Mode
- Restarting Your Computer After a Power Loss
- Files and Folders
- Managing Applications (Programs)
- Maintenance Tasks (Enhance Performance and Ensure Security)
- Power (Power Settings, Power Protection Devices, and Batteries)
- Networks (LAN, Wireless, Mobile Broadband)
- Overview
- Local Area Networks (LAN)
- Wireless Local Area Networks (WLAN)
- Ad Hoc Networks
- Mobile Broadband (or Wireless Wide Area Network) Networks
- WiMAX
- WPAN
- Managing Your Network
- Locating Networks With the Dell Wi-Fi Catcher™ Network Locator
- Managing Networked Computers With Intel® Active Management Technology
- Accessing the Internet
- Overview
- Setting up Your Internet Connection
- Troubleshooting Problems Connecting to the Internet
- Web Browser Settings
- Internet Security and Privacy
- Controlling Pop-ups
- Controlling Unwanted Toolbars
- Content Advisory/Parental Controls
- Bookmarking Favorite Websites
- Searching for Information on the Internet
- Changing the Internet Communications Protocol (TCP/IP) Settings
- Printing a Web Page
- Freeing up Space and Protecting Your Computer
- Maintaining Privacy by Blocking and Deleting Cookies
- Multimedia (CDs/DVDs, 5.1 Audio, MP3s, TVs, Digital Cameras, and Projectors)
- Overview
- CDs, DVDs, and Blu-ray Disc™ Media
- 5.1 Audio
- Laptop Media Devices (MP3 Players)
- Playing Media Using the Dell Travel Remote
- Adjusting the Volume on Your Computer
- Enabling S/PDIF Digital Audio Through the Media Software
- Enabling S/PDIF Digital Audio in the Windows Audio Driver
- Setting up the Cyberlink (CL) Headphones
- Using a Digital Camera With Your Computer
- Using Windows Media Player
- Connecting Your Computer to a TV and Adjusting Display Settings
- Accessing a TV With Your Computer Using a TV Tuner Card
- Connecting Your Computer to a TV or Audio Device
- Physically Connecting Your Computer to a TV or Audio Device
- Performing the Basic Connection Steps
- Selecting the Correct Input Signal From the TV Menu
- Evaluating Suggested Connection Configurations
- Enabling the Display View for the Computer and the TV
- Configuring Display Settings
- Adjusting Display Settings With the Vendor Video Card Control Panel
- Using the Wizards
- Troubleshooting Display Settings
- Security and Privacy
- Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords
- Smart Cards
- Fingerprint Readers
- Facial Recognition Software
- Using a Firewall to Secure Your Computer
- Encrypting Files and Folders
- Using Antivirus Software
- Maintaining Security When Using a Public Wireless Network
- Reducing the Risk of Getting Computer Viruses
- Dealing With Cookies
- Avoiding Spyware and Malware
- Microsoft®Windows® XP Pro Remote Desktop
- Restoring Your Operating System
- Troubleshooting
- Troubleshooting Tools
- Solving Problems
- Battery Problems
- Drive Problems
- Optical Drive Problems
- E-Mail, Modem, and Internet Problems
- Error Messages
- IEEE 1394 Device Problems
- Keyboard Problems for External Keyboards
- Lockups and Software Problems
- Memory Problems
- Mouse Problems
- Network Problems
- Power Problems
- Printer Problems
- Scanner Problems
- Sound and Speaker Problems
- Touch Pad or Mouse Problems for Laptop Computers
- Video and Monitor Problems
- Power Lights
- Dell Technical Update Service
- System Setup
- Ports
- Getting Help
- Glossary
Getting Help 335
3
Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist"
on page 336), indicating the tests that you have run and any error
messages reported by the Dell Diagnostics (see "Running the Dell
Diagnostics" on page 281).
4
Include any accessories that belong with the item(s) being returned
(power cables, software, guides, and so on) if the return is for credit.
5
Pack the equipment to be returned in the original (or equivalent) packing
materials.
You are responsible for paying shipping expenses. You are also responsible for
insuring any product returned, and you assume the risk of loss during
shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the preceding requirements will be refused at
Dell’s receiving dock and returned to you.
Retail Customers
Systems purchased from a retailer are subject to the retailer's return policy.
Before You Call
NOTE: Have your Express Service Code ready when you call. The code helps Dell’s
automated-support telephone system direct your call more efficiently. You may also
be asked for your Service Tag (typically located on the bottom or back of your
computer).
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist"
on page 336). If possible, turn on your computer before you call Dell for
assistance and call from a telephone at or near the computer. You may be
asked to type some commands at the keyboard, relay detailed information
during operations, or try other troubleshooting steps possible only at the
computer itself. Ensure that the computer documentation is available.
CAUTION: Before working inside your computer, follow the safety instructions
shipped with your computer. For additional safety best practices information, see
the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.