Reference Guide
Table Of Contents
- Contents
- Finding Information
- Microsoft Windows Desktop
- Monitors and Displays
- Navigation Devices (Mouse, Keyboard, Touch Pad)
- Printers-Settings and Drivers
- Drives and Media
- Shutting Down Your Computer
- Windows Vista®
- Windows® XP
- Shutdown States
- Docking and Undocking Your Laptop Computer
- Shutting Down Your Computer When it Fails to Shut Down Normally
- Shutting Down a Computer When it Stops Responding and Displays a Solid Blue Screen
- Starting Your Computer in Safe Mode
- Restarting Your Computer After a Power Loss
- Files and Folders
- Managing Applications (Programs)
- Maintenance Tasks (Enhance Performance and Ensure Security)
- Power (Power Settings, Power Protection Devices, and Batteries)
- Networks (LAN, Wireless, Mobile Broadband)
- Overview
- Local Area Networks (LAN)
- Wireless Local Area Networks (WLAN)
- Ad Hoc Networks
- Mobile Broadband (or Wireless Wide Area Network) Networks
- WiMAX
- WPAN
- Managing Your Network
- Locating Networks With the Dell Wi-Fi Catcher™ Network Locator
- Managing Networked Computers With Intel® Active Management Technology
- Accessing the Internet
- Overview
- Setting up Your Internet Connection
- Troubleshooting Problems Connecting to the Internet
- Web Browser Settings
- Internet Security and Privacy
- Controlling Pop-ups
- Controlling Unwanted Toolbars
- Content Advisory/Parental Controls
- Bookmarking Favorite Websites
- Searching for Information on the Internet
- Changing the Internet Communications Protocol (TCP/IP) Settings
- Printing a Web Page
- Freeing up Space and Protecting Your Computer
- Maintaining Privacy by Blocking and Deleting Cookies
- Multimedia (CDs/DVDs, 5.1 Audio, MP3s, TVs, Digital Cameras, and Projectors)
- Overview
- CDs, DVDs, and Blu-ray Disc™ Media
- 5.1 Audio
- Laptop Media Devices (MP3 Players)
- Playing Media Using the Dell Travel Remote
- Adjusting the Volume on Your Computer
- Enabling S/PDIF Digital Audio Through the Media Software
- Enabling S/PDIF Digital Audio in the Windows Audio Driver
- Setting up the Cyberlink (CL) Headphones
- Using a Digital Camera With Your Computer
- Using Windows Media Player
- Connecting Your Computer to a TV and Adjusting Display Settings
- Accessing a TV With Your Computer Using a TV Tuner Card
- Connecting Your Computer to a TV or Audio Device
- Physically Connecting Your Computer to a TV or Audio Device
- Performing the Basic Connection Steps
- Selecting the Correct Input Signal From the TV Menu
- Evaluating Suggested Connection Configurations
- Enabling the Display View for the Computer and the TV
- Configuring Display Settings
- Adjusting Display Settings With the Vendor Video Card Control Panel
- Using the Wizards
- Troubleshooting Display Settings
- Security and Privacy
- Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords
- Smart Cards
- Fingerprint Readers
- Facial Recognition Software
- Using a Firewall to Secure Your Computer
- Encrypting Files and Folders
- Using Antivirus Software
- Maintaining Security When Using a Public Wireless Network
- Reducing the Risk of Getting Computer Viruses
- Dealing With Cookies
- Avoiding Spyware and Malware
- Microsoft®Windows® XP Pro Remote Desktop
- Restoring Your Operating System
- Troubleshooting
- Troubleshooting Tools
- Solving Problems
- Battery Problems
- Drive Problems
- Optical Drive Problems
- E-Mail, Modem, and Internet Problems
- Error Messages
- IEEE 1394 Device Problems
- Keyboard Problems for External Keyboards
- Lockups and Software Problems
- Memory Problems
- Mouse Problems
- Network Problems
- Power Problems
- Printer Problems
- Scanner Problems
- Sound and Speaker Problems
- Touch Pad or Mouse Problems for Laptop Computers
- Video and Monitor Problems
- Power Lights
- Dell Technical Update Service
- System Setup
- Ports
- Getting Help
- Glossary
280 Troubleshooting
YOUR SYSTEM IS DOCKED, BUT THE AC ADAPTER TYPE CANNOT BE DETERMINED.
EITHER UNDOCK OR INSERT AN APPROPRIATE ADAPTER. STRIKE THE F1 KEY TO
SHUTDOWN.—The AC adapter may be installed incorrectly, or the AC adapter or
docking station may be defective.
Y
OUR SYSTEM AUTOMATICALLY POWERED OFF BECAUSE IT BECAME WARMER THAN
EXPECTED. THIS MAY HAVE BEEN CAUSED BY: OPERATING OR STORING THE SYSTEM
IN AN ENVIRONMENT WHERE THE AMBIENT TEMPERATURE IS TOO HIGH, OR
OBSTRUCTING THE AIR FLOW FROM THE SYSTEM FAN VENTS. IF THE PROBLEM
RECURS, PLEASE CALL DELL SUPPORT WITH ERROR CODE #M1004. — Contact Dell
for assistance (see
"Contacting Dell
" on page 337).
***P
ROCESSOR SSDT DATA NOT FOUND*** OPERATING SYSTEM POWER
MANAGEMENT FOR MULTI CORE PROCESSORS WILL BE DISABLED.—
***UL
CIRCUIT TRIPPED*** THE UL TRIP COUNT IS SHOWN BELOW THE F3-KEY
MESSAGE. STRIKE THE F3 KEY TO CLEAR THE UL COUNTER, ANY OTHER KEY TO
CONTINUE.—Run the Dell Diagnostics (see "Running the Dell Diagnostics" on
page 281).
***P
ROCESSOR MICROCODE UPDATE FAILURE*** THE REVISION OF PROCESSOR IN
THE SYSTEM IS NOT SUPPORTED.—Ensure that the processor you are using is
supported by your computer (see the documentation for your computer).
Windows Hardware Troubleshooter
If a device is either not detected during the operating system setup or is
detected, but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
1
Click
Start
→
Help and Support
.
2
Ty p e
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
If the Help and Support window displays a
Fix a Problem
section, click
Hardware Troubleshooter
. Then select the option that best describes the
problem.
OR
4
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.