Reference Guide

ManualsBrandsDell ManualsComputersStudio 1735

ﺱﺮﻬﻓ 62

Summary of content (62 pages)

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‫‪62‬‬ ‫ﻓﻬﺮﺱ‬
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‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻻ ﻳﺒﺪﺃ ﺍﻟﺘﺸﻐﻴﻞ‪44 ،‬‬ ‫ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ ﻭﻧﻈﺎﻡ ‪45 ،Windows‬‬ ‫ﺗﻮﻗﻒ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻋﻦ ﺍﻻﺳﺘﺠﺎﺑﺔ‪44 ،‬‬ ‫ﺗﻮﻗﻒ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻦ ﺍﻻﺳﺘﺠﺎﺑﺔ‪44 ،‬‬ ‫ﺣﺎﻻﺕ ﺿﻮء ﺍﻟﻄﺎﻗﺔ‪45 ،‬‬ ‫ﺭﺳﺎﺋﻞ ﺍﻟﺨﻄﺄ‪39 ،‬‬ ‫ﻃﺎﻗﺔ‪45 ،‬‬ ‫ﻋﺪﻡ ﺍﻻﺳﺘﺠﺎﺑﺔ‪44 ،‬‬ ‫ﻣﺤﺮﻛﺎﺕ‪38 ،‬‬ ‫ﻭ‬ ‫ﻭﺳﺎﺋﻂ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫‪33 ،Dell Diagnostics‬‬ ‫‪D‬‬ ‫‪52 ،DellConnect‬‬ ‫ﻣﺸﻜﻼﺕ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪38 ،‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﺣﺎﻟﺔ ﺍﻟﺠﻬﺎﺯ‬ ‫ﺍﻟﻮﺻﻒ‪11 ،‬‬ ‫ﻣﻌﺎﻟﺠﺎﺕ‬ ‫ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ‪45 ،‬‬ ‫‪Dell Diagnostics‬‬ ‫ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪34 ،‬‬ ‫ﺣﻮﻝ‪33 ،‬‬ ‫‪ Dell Diagnost
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‫ﺕ‬ ‫ﻍ‬ ‫ﺗﺸﺨﻴﺺ ﺍﻟﻤﺸﻜﻼﺕ‬ ‫‪33 ،Dell‬‬ ‫ﻏﻄﺎء ﺍﻟﻘﺎﻋﺪﺓ‬ ‫ﻭﺻﻒ‪20 ،‬‬ ‫ﺭ‬ ‫ﻑ‬ ‫ﺭﺳﺎﺋﻞ‬ ‫ﺧﻄﺄ‪39 ،‬‬ ‫ﻓﺘﺤﺔ ‪ExpressCard‬‬ ‫ﺍﻟﻮﺻﻒ‪18 ،‬‬ ‫ﺭﺳﺎﺋﻞ ﺍﻟﺨﻄﺄ‪39 ،‬‬ ‫ﻓﺤﺺ ﺍﻟﻘﺮﺹ‪38 ،‬‬ ‫ﺯ‬ ‫ﻕ‬ ‫ﺯﺭ ﺍﻟﻄﺎﻗﺔ‬ ‫ﺍﻟﻮﺻﻒ‪11 ،‬‬ ‫ﻗﻔﻞ ﺗﺤﺮﻳﺮ ﺍﻟﺠﻬﺎﺯ‬ ‫ﺍﻟﻮﺻﻒ‪19 ،16 ،‬‬ ‫ﺽ‬ ‫ﻡ‬ ‫ﺿﻮء ﺍﻟﻄﺎﻗﺔ‬ ‫ﺣﺎﻻﺕ ‪45 ،‬‬ ‫ﻣﺤﺮﻛﺎﺕ‬ ‫ﻣﺸﻜﻼﺕ ‪38 ،‬‬ ‫ﻉ‬ ‫ﻋﺪﻡ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻷﺟﻬﺰﺓ‪47 ،‬‬ ‫‪60‬‬ ‫ﻓﻬﺮﺱ‬ ‫ﻣﺸﻜﻼﺕ‬ ‫‪33 ،Dell Diagnostics‬‬ ‫ﺃﺣﺪ ﺍﻟﺒﺮﺍﻣﺞ ﻳﺘﻌﻄﻞ ﺑﺸﻜﻞ ﻣﺘﻜﺮﺭ‪44 ،‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺇﻟﻰ ﺣﺎﻟﺔ ﺗﺸﻐﻴﻞ‬ ‫ﺳﺎﺑﻘﺔ‪48 ،‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺇﻟﻰ
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‫ﻓﻬﺮﺱ‬ ‫ﺍ‬ ‫ﺃﺯﺭﺍﺭ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﻮﺳﺎﺋﻂ‬ ‫ﺍﻟﻮﺻﻒ‪14 ،10 ،‬‬ ‫ﺃﺯﺭﺍﺭ ﻟﻮﺣﺔ ﺍﻟﻠﻤﺲ‬ ‫ﺍﻟﻮﺻﻒ‪14 ،‬‬ ‫ﺍﺳﺘﺨﺪﺍﻡ ﺧﺎﺻﻴﺔ ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ ﻓﻲ‬ ‫‪48 ،47 ،Windows Vista‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ‪48 ،47 ،‬‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺇﻟﻰ ﺣﺎﻟﺔ ﺗﺸﻐﻴﻞ‬ ‫ﺳﺎﺑﻘﺔ‪48 ،47 ،‬‬ ‫ﺇﻋﺎﺩﺓ ﺍﻟﺘﺜﺒﻴﺖ‬ ‫‪50 ،48 ،Windows Vista‬‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﺇﺯﺍﻟﺔ‪20 ،‬‬ ‫ﺍﻟﺒﻄﺎﻗﺔ ﺍﻟﻤﺰﻭﺩﺓ ﺑﺘﻘﻨﻴﺔ ‪Bluetooth‬‬ ‫ﺍﻟﻼﺳﻠﻜﻴﺔ‬ ‫ﻣﺼﺒﺎﺡ ﺣﺎﻟﺔ ﺍﻟﺠﻬﺎﺯ‪11 ،‬‬ ‫ﺍﻟﺸﺎﺷﺔ‬ ‫ﺍﻟﻮﺻﻒ‪10 ،‬‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺇﻟﻰ ﺣﺎﻟﺔ ﺗﺸﻐﻴﻞ ﺳﺎﺑﻘﺔ‪48 ،‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‪23 ،‬‬ ‫ﺗﻮﻗﻒ ﻋﻦ ﺍﻻﺳﺘﺠﺎﺑﺔ‪44 ،‬‬ ‫
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‫ﻳﺘﻢ ﺗﻘﺪﻳﻢ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻣﻊ ﺍﻟﺠﻬﺎﺯ ﺃﻭ ﺍﻷﺟﻬﺰﺓ ﺍﻟﻤﺸﺎﺭ ﺇﻟﻴﻬﺎ ﻫﺬﺍ ﺍﻟﻤﺴﺘﻨﺪ ﻭﺑﻤﺎ ﻳﺘﻮﺍﻓﻖ ﻣﻊ ﻟﻮﺍﺋﺢ‬ ‫ﻟﺠﻨﺔ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻔﻴﺪﺭﺍﻟﻴﺔ‪:‬‬ ‫‪Dell™ Studio 1735‬‬ ‫‪PP31L‬‬ ‫‪Dell Inc.
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‫‪A‬‬ ‫ﺍﻟﻤﻠﺤﻖ‬ ‫ﺇﺷﻌﺎﺭ ﻟﺠﻨﺔ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻔﻴﺪﺭﺍﻟﻴﺔ )ﻟﻠﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ‬ ‫ﺍﻷﻣﺮﻳﻜﻴﺔ ﻓﻘﻂ( ﻓﻘﻂ‬ ‫ﻟﺠﻨﺔ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻔﻴﺪﺭﺍﻟﻴﺔ )‪ ،(FCC‬ﺍﻟﻔﺌﺔ ‪B‬‬ ‫ﻫﺬﺍ ﺍﻟﺠﻬﺎﺯ ﻳﺼﺪﺭ ﻭﻳﺴﺘﺨﺪﻡ ﻭﻳﻤﻜﻦ ﺃﻥ ﻳﺸﻊ ﻃﺎﻗﺔ ﺗﺮﺩﺩ ﺭﺍﺩﻳﻮ‪ ،‬ﻭﺇﺫﺍ ﻟﻢ ﻳﺘﻢ ﺗﺮﻛﻴﺒﻪ ﻭﺍﺳﺘﺨﺪﺍﻣﻪ‬ ‫ﺑﻤﺎ ﻳﺘﻤﺎﺷﻰ ﻣﻊ ﻛﺘﻴﺐ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﺼﺎﺩﺭ ﻋﻦ ﺟﻬﺔ ﺍﻟﺘﺼﻨﻴﻊ‪ ،‬ﻓﻘﺪ ﻳﺴﺒﺐ ﺗﺸﻮﻳﺸﺎً ﻻﺳﺘﻘﺒﺎﻝ ﺍﻟﺮﺍﺩﻳﻮ‬ ‫ﻭﺍﻟﺘﻠﻔﺰﻳﻮﻥ‪ .‬ﺗﻢ ﺍﺧﺘﺒﺎﺭ ﻫﺬﺍ ﺍﻟﺠﻬﺎﺯ ﻭﺗﺒﻴﻦ ﺗﻄﺎﺑﻘﻪ ﻣﻊ ﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻷﺟﻬﺰﺓ ﺍﻟﺮﻗﻤﻴﺔ ﻣﻦ‬ ‫ﺍﻟﻔﺌﺔ ‪ ،B‬ﻭﺑﻤﺎ ﻳﺘﻮﺍﻓﻖ ﻣﻊ ﺍﻟﺠﺰء ‪ 15‬ﻣﻦ ﻗﻮﺍﻋﺪ ﻟﺠﻨﺔ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻔﻴﺪﺭﺍﻟﻴﺔ‪.
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‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪Dell‬‬ ‫ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻌﻤﻼء ﻓﻲ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﺍﻷﻣﺮﻳﻜﻴﺔ‪ ،‬ﻳﺮﺟﻰ ﺍﻻﺗﺼﺎﻝ ﺑـ‬ ‫‪.(800-999-3355) 800-WWW-DELL‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﻳﻜﻦ ﻟﺪﻳﻚ ﺍﺗﺼﺎﻝ ﻧﺸﻂ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﻓﻴﻤﻜﻨﻚ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ ﻋﻠﻰ‬ ‫ﻓﺎﺗﻮﺭﺓ ﺍﻟﺸﺮﺍء ﺃﻭ ﺇﻳﺼﺎﻝ ﺍﻟﺸﺤﻦ ﺃﻭ ﺍﻟﻔﺎﺗﻮﺭﺓ ﺃﻭ ﻭﺭﻗﺔ ‪Contacting Dell‬‬ ‫)ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ (Dell‬ﺍﻟﻔﻨﻴﺔ ﺃﻭ ﻛﺘﺎﻟﻮﺝ ﻣﻨﺘﺞ ‪.Dell‬‬ ‫ﺗﻮﻓﺮ ‪ Dell‬ﺍﻟﻌﺪﻳﺪ ﻣﻦ ﺧﻴﺎﺭﺍﺕ ﺍﻟﺨﺪﻣﺔ ﻭﺍﻟﺪﻋﻢ ﺍﻟﻘﺎﺋﻤﺔ ﻋﻠﻰ ﺍﻟﺘﻠﻴﻔﻮﻥ ﻭﺍﻹﻧﺘﺮﻧﺖ‪ .‬ﻭﺗﺨﺘﻠﻒ ﺣﺎﻟﺔ‬ ‫ﺍﻟﺘﻮﺍﻓﺮ ﻭﻓﻘﺎً ﻟﻠﺪﻭﻟﺔ ﻭﺍﻟﻤﻨﺘﺞ‪ ،‬ﻭﻗﺪ ﻻ ﺗﻜﻮﻥ ﺑﻌﺾ ﺍﻟﺨﺪﻣﺎﺕ ﻣﺘﺎﺣﺔ ﻓﻲ ﻣﻨﻄﻘﺘﻚ‪ .
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‫ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ‬ ‫ﺍﻻﺳﻢ‪:‬‬ ‫ﺍﻟﺘﺎﺭﻳﺦ‪:‬‬ ‫ﺍﻟﻌﻨﻮﺍﻥ‪:‬‬ ‫ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ‪:‬‬ ‫ﻋﻼﻣﺔ ﺍﻟﺼﻴﺎﻧﺔ )ﺷﺮﻳﻂ ﻛﻮﺩﻱ ﻳﻮﺟﺪ ﻋﻠﻰ ﻇﻬﺮ ﺃﻭ ﺃﺳﻔﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪:‬‬ ‫ﻛﻮﺩ ﺧﺪﻣﺔ ‪ Express Service‬ﺍﻟﺴﺮﻳﻌﺔ‪:‬‬ ‫ﺭﻗﻢ ﺗﻔﻮﻳﺾ ﺇﺭﺟﺎﻉ ﺍﻟﻤﻮﺍﺩ )ﺇﺫﺍ ﻣﺎ ﺗﻢ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻴﻪ ﻣﻦ ﺍﻟﻔﻨﻲ ﺍﻟﻤﺨﺘﺺ ﺑﺎﻟﺪﻋﻢ ﻓﻲ ﺷﺮﻛﺔ ‪:(Dell‬‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺇﺻﺪﺍﺭﻩ‪:‬‬ ‫ﺍﻷﺟﻬﺰﺓ‪:‬‬ ‫ﺑﻄﺎﻗﺎﺕ ﺍﻟﺘﻤﺪﻳﺪ‪:‬‬ ‫ﻫﻞ ﺃﻧﺖ ﻣﺘﺼﻞ ﺑﺸﺒﻜﺔ؟ ﻧﻌﻢ ﻻ‬ ‫ﺇﺻﺪﺍﺭ ﺍﻟﺸﺒﻜﺔ ﻭﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ‪:‬‬ ‫ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻹﺻﺪﺍﺭﺍﺕ‪:‬‬ ‫ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻠﺘﻌﺮﻑ ﻋﻠﻰ ﻣﺤﺘﻮﻳﺎﺕ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺒﺪء ﺗﺸﻐﻴﻞ ﺍﻟﻨﻈﺎﻡ‪ .
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‫ﺇﺭﺟﺎﻉ ﺍﻟﻤﻜﻮﻧﺎﺕ ﺑﻐﺮﺽ ﺍﻹﺻﻼﺡ ﺑﻤﻮﺟﺐ ﺍﻟﻀﻤﺎﻥ ﺃﻭ‬ ‫ﺑﻐﺮﺽ ﺭﺩ ﺍﻟﺜﻤﻦ‬ ‫ﻳﺠﺐ ﺗﺤﻀﻴﺮ ﻛﻞ ﺍﻟﻤﻜﻮﻧﺎﺕ ﺍﻟﺘﻲ ﺳﻴﺘﻢ ﺇﺭﺟﺎﻋﻬﺎ ﺳﻮﺍء ﻹﺻﻼﺣﻬﺎ ﺃﻭ ﻟﺮﺩ ﺛﻤﻨﻬﺎ‪ ،‬ﻭﺫﻟﻚ ﻭﻓﻘﺎً‬ ‫ﻟﻠﺨﻄﻮﺍﺕ ﺍﻟﺘﺎﻟﻴﺔ‪:‬‬ ‫‪ 1‬ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪ Dell‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺭﻗﻢ ﺗﻔﻮﻳﺾ ﺇﺭﺟﺎﻉ ﺍﻟﻤﻮﺍﺩ‪ ،‬ﺛﻢ ﺍﻛﺘﺒﻪ ﺑﻮﺿﻮﺡ ﻭﻓﻲ‬ ‫ﻣﻜﺎﻥ ﺑﺎﺭﺯ ﻋﻠﻰ ﺻﻨﺪﻭﻕ ﺍﻟﺘﻐﻠﻴﻒ ﻣﻦ ﺍﻟﺨﺎﺭﺝ‪.‬‬ ‫ﻟﻤﻌﺮﻓﺔ ﺭﻗﻢ ﺍﻟﺘﻠﻴﻔﻮﻥ ﻟﻼﺗﺼﺎﻝ ﻓﻲ ﻣﻨﻄﻘﺘﻚ‪ ،‬ﺍﻧﻈﺮ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻋﻠﻰ‬ ‫ﺍﻟﺼﻔﺤﺔ ‪.58‬‬ ‫‪ 2‬ﺃﺭﻓﻖ ﻣﻊ ﺍﻟﺼﻨﺪﻭﻕ ﻧﺴﺨﺔ ﻣﻦ ﺍﻟﻔﺎﺗﻮﺭﺓ ﻭﺧﻄﺎﺏ ﻳﻮﺿﺢ ﺳﺒﺐ ﺍﻹﺭﺟﺎﻉ‪.
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‫ ‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﻘﺴﻢ ﺍﻟﺘﺴﻮﻳﻖ ﻭﺍﻟﻤﺒﻴﻌﺎﺕ ﻟﺪﻯ ‪Dell‬‬ ‫‪) apmarketing@dell.com‬ﺍﻟﺪﻭﻝ ﺍﻵﺳﻴﻮﻳﺔ ﻭﺍﻟﺪﻭﻝ ﺍﻟﻮﺍﻗﻌﺔ ﻋﻠﻰ ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﻱ ﻓﻘﻂ(‬ ‫‪) sales_canada@dell.com‬ﻛﻨﺪﺍ ﻓﻘﻂ(‬ ‫ ‬ ‫ﺑﺮﻭﺗﻮﻛﻮﻝ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ )‪ (FTP‬ﺑﺪﻭﻥ ﺍﺳﻢ ﺩﺧﻮﻝ‬ ‫‪ftp.dell.com‬‬ ‫ﺍﻟﺘﺴﺠﻴﻞ ﺑﺄﻧﻚ ﻣﺴﺘﺨﺪﻡ‪ ،anonymous :‬ﺍﺳﺘﺨﺪﻡ ﻋﻨﻮﺍﻧﻚ ﻋﻠﻰ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﻛﻜﻠﻤﺔ‬ ‫ﺍﻟﻤﺮﻭﺭ ﺍﻟﺨﺎﺻﺔ ﺑﻚ‪.
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‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء‬ ‫ﺗﺘﺎﺡ ﺧﺪﻣﺔ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﻣﻦ ﺃﺟﻞ ﺍﻹﺟﺎﺑﺔ ﻋﻠﻰ ﺃﺳﺌﻠﺘﻚ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺄﺟﻬﺰﺓ ™‪ .Dell‬ﻳﺴﺘﺨﺪﻡ‬ ‫ﻓﺮﻳﻖ ﺍﻟﻌﻤﻞ ﻟﺪﻳﻨﺎ ﻧﻈﺎﻡ ﺗﺸﺨﻴﺺ ﻳﻌﺘﻤﺪ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺫﻟﻚ ﻟﺘﻘﺪﻳﻢ ﺍﻹﺟﺎﺑﺎﺕ ﺑﺴﺮﻋﺔ ﻭﺩﻗﺔ‪.‬‬ ‫ﻟﻼﺗﺼﺎﻝ ﺑﺨﺪﻣﺔ ﺩﻋﻢ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﺍﻧﻈﺮ "ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ" ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪ ،56‬ﺛﻢ ﺍﻧﻈﺮ ﻓﻲ‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ ﺍﻟﺨﺎﺻﺔ ﺑﻤﻨﻄﻘﺘﻚ ﺛﻢ ﻗﻢ ﺑﺰﻳﺎﺭﺓ ﺍﻟﻤﻮﻗﻊ ﺍﻻﻟﻜﺘﺮﻭﻧﻲ ‪.support.dell.
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‫‪4‬‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬ ‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﺇﺫﺍ ﺃﺭﺩﺕ ﻓﻚ ﺃﻏﻄﻴﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻳﺠﺐ ﺃﻥ ﺗﻘﻮﻡ ً‬ ‫ﺃﻭﻻ ﺑﻔﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﻛﺎﻓﺔ ﻛﺒﻼﺕ ﺍﻟﻤﻮﺩﻡ‬ ‫ﻋﻦ ﻣﺄﺧﺬ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ‪.‬‬ ‫ﻭﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻳﻤﻜﻨﻚ ﺍﻟﻘﻴﺎﻡ ﺑﺎﻟﺨﻄﻮﺍﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻟﺘﺸﺨﻴﺺ ﺍﻟﻤﺸﻜﻠﺔ‬ ‫ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫‪ 1‬ﺍﻧﻈﺮ "ﺍﻛﺘﺸﺎﻑ ﺍﻷﻋﻄﺎﻝ ﻭﺇﺻﻼﺣﻬﺎ" ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪ 35‬ﻟﻠﻤﻌﻠﻮﻣﺎﺕ ﻭﺍﻹﺟﺮﺍءﺍﺕ ﺫﺍﺕ‬ ‫ﺍﻟﺼﻠﺔ ﺑﺎﻟﻤﺸﻜﻼﺕ ﺍﻟﺘﻲ ﺗﻮﺍﺟﻪ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.
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‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺇﻟﻰ ﺍﻟﺘﻬﻴﺌﺔ ﺍﻻﻓﺘﺮﺍﺿﻴﺔ ﻟﻠﻤﺼﻨﻊ‬ ‫ﻳﺘﻴﺢ ﻟﻚ ﺧﻴﺎﺭ ‪) Dell Factory Image Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﺴﺦ ﺍﻷﺻﻠﻴﺔ ﻟﺒﻴﺎﻧﺎﺕ ‪(Dell‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺍﻟﺨﺎﺹ ﺑﻚ ﺇﻟﻰ ﺗﻬﻴﺌﺔ ﺍﻟﻤﺼﻨﻊ ﺍﻷﺻﻠﻴﺔ ﺍﻟﺘﻲ ﻛﺎﻧﺖ ﻗﻴﺪ ﺍﻟﺘﺸﻐﻴﻞ ﻋﻨﺪ‬ ‫ﺷﺮﺍﺋﻚ ﻟﻠﺠﻬﺎﺯ ﻣﻦ ‪ .Dell‬ﻳﻈﻬﺮ ﻫﺬﺍ ﺍﻟﺨﻴﺎﺭ ﻋﻠﻰ ﺃﺟﻬﺰﺓ ‪ Dell‬ﺍﻟﺬﻱ ﺗﻢ ﺗﺜﺒﻴﺖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫®‪ Windows Vista‬ﻋﻠﻴﻬﺎ ﻣﺴﺒﻘﺎً ﻟﻜﻦ ﻻ ﻳﺘﻮﺍﻓﺮ ﺍﻟﺨﻴﺎﺭ ﻋﻠﻰ ﺃﺟﻬﺰﺓ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺘﻲ ﺗﻢ ﺷﺮﺍﺋﻬﺎ‬ ‫ﻋﺒﺮ ‪ Express Upgrade‬ﺃﻭ ﺃﺟﻬﺰﺓ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺘﻲ ﺗﻢ ﺗﺮﻗﻴﺘﻬﺎ ﺇﻟﻰ ﻧﻈﺎﻡ ‪Windows Vista‬‬ ‫ﻣﻦ ﺇﺻﺪﺍﺭ ﺁﺧﺮ ﻟﻨﻈﺎﻡ ‪.
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‫ﺇﺷﻌﺎﺭ‪ :‬ﻗﺒﻞ ﺍﻟﻘﻴﺎﻡ ﺑﺎﺳﺘﻌﺎﺩﺓ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺤﺎﻟﺔ ﺗﺸﻐﻴﻞ ﺳﺎﺑﻘﺔ‪،‬ﺍﺣﻔﻆ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﻣﻔﺘﻮﺣﺔ ﺛﻢ ﺃﻏﻠﻘﻬﺎ ﻭﻗﻢ‬ ‫ﺑﺈﻧﻬﺎء ﺃﻱ ﺑﺮﺍﻣﺞ ﻣﻔﺘﻮﺣﺔ‪ .‬ﻻ ﺗﻘﻢ ﺑﺘﻐﻴﻴﺮ ﺃﻭ ﻓﺘﺢ ﺃﻭ ﺣﺬﻑ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﺃﻭ ﺑﺮﺍﻣﺞ ﺣﺘﻰ ﺗﻜﺘﻤﻞ ﺍﺳﺘﻌﺎﺩﺓ‬ ‫ﺍﻟﻨﻈﺎﻡ‪.‬‬ ‫ ‪) Control Panel‬ﻟﻮﺣﺔ ﺍﻟﺘﺤﻜﻢ( ‪System and‬‬ ‫‪ 1‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫‪) Maintenance‬ﺍﻟﻨﻈﺎﻡ ﻭﺍﻟﺼﻴﺎﻧﺔ( ‪) Back Up and Restore Center‬ﻣﺮﻛﺰ‬ ‫ﺍﻟﻨﺴﺦ ﺍﻻﺣﺘﻴﺎﻃﻲ ﻭﺍﻻﺳﺘﻌﺎﺩﺓ(‪.
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‫ﺍﺳﺘﺨﺪﺍﻡ ﺧﺎﺻﻴﺔ ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ ﻓﻲ ‪Windows Vista‬‬ ‫ﻳﻮﻓﺮ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪ Windows Vista‬ﺃﺩﺍﺓ ‪) System Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ( ﻟﻴﺘﻴﺢ ﻟﻚ‬ ‫ﺇﻋﺎﺩﺓ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺇﻟﻰ ﺣﺎﻟﺔ ﺗﺸﻐﻴﻞ ﺳﺎﺑﻘﺔ )ﺩﻭﻥ ﺍﻟﺘﺄﺛﻴﺮ ﻋﻠﻰ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ(‪ ،‬ﻭﺫﻟﻚ ﺇﺫﺍ ﺃﺩﺕ‬ ‫ﺍﻟﺘﻐﻴﻴﺮﺍﺕ ﺍﻟﺘﻲ ﺗﻤﺖ ﻋﻠﻰ ﺍﻷﺟﻬﺰﺓ ﺃﻭ ﺍﻟﺒﺮﺍﻣﺞ ﺃﻭ ﺇﻋﺪﺍﺩﺍﺕ ﺍﻟﻨﻈﺎﻡ ﺍﻷﺧﺮﻯ ﺇﻟﻰ ﺗﺮﻙ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻓﻲ ﺣﺎﻟﺔ ﺗﺸﻐﻴﻞ ﻏﻴﺮ ﻣﺮﻏﻮﺏ ﻓﻴﻬﺎ‪ .‬ﺍﻧﻈﺮ ‪) Windows Help and Support Center‬ﻣﺮﻛﺰ‬ ‫ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻭﺍﻟﺪﻋﻢ ﺑﻨﻈﺎﻡ ‪ (Windows‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺎﺳﺘﺨﺪﺍﻡ ‪System‬‬ ‫‪) Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ(‪.
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‫ﺍﺳﺘﻜﺸﺎﻑ ﺃﺧﻄﺎء ﻣﺸﺎﻛﻞ ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻷﺟﻬﺰﺓ ﻭﺇﺻﻼﺣﻬﺎ ﻓﻲ‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ®‪Windows Vista‬‬ ‫ﺇﺫﺍ ﻟﻢ ﻳﺘﻢ ﺍﻛﺘﺸﺎﻑ ﺃﺣﺪ ﺍﻷﺟﻬﺰﺓ ﺃﺛﻨﺎء ﺇﻋﺪﺍﺩ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﺇﺫﺍ ﺗﻢ ﺍﻛﺘﺸﺎﻓﻪ ﻟﻜﻦ ﺗﻤﺖ ﺗﻬﻴﺌﺘﻪ ﺑﺸﻜﻞ ﻏﻴﺮ‬ ‫ﺻﺤﻴﺢ‪ ،‬ﻓﺎﺳﺘﺨﺪﻡ ‪) Windows Vista Help and Support‬ﺗﻌﻠﻴﻤﺎﺕ ﻭﺩﻋﻢ ﻧﻈﺎﻡ ‪Windows‬‬ ‫‪ (Vista‬ﻟﺤﻞ ﻋﺪﻡ ﺍﻟﺘﻮﺍﻓﻖ‪ .‬ﻳﻌﺘﺒﺮ ‪ Windows Vista‬ﻧﻈﺎﻡ ﺗﺸﻐﻴﻞ ﺟﺪﻳﺪ‪ ،‬ﻟﺬﺍ ﻓﺎﻥ ﺍﻟﻌﺪﻳﺪ ﻣﻦ ﺍﻷﺟﻬﺰﺓ‬ ‫ﺍﻟﻘﺪﻳﻤﺔ ﻟﻦ ﺗﺸﺘﻤﻞ ﻋﻠﻰ ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﺃﻭ ﺗﻄﺒﻴﻘﺎﺕ ﺗﻼءﻡ ‪ .
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‫ﺍﻓﺤﺺ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ‪ -‬ﻋﻨﺪﻣﺎ ﻳﻜﻮﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻣﻀﺎ ًء ﺃﻭ ﻳﻮﻣﺾ‪ ،‬ﻓﻴﻌﻨﻲ ﺫﻟﻚ ﺃﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻣﺘﺼﻞ ﺑﺎﻟﻄﺎﻗﺔ‪ .‬ﻋﻨﺪﻣﺎ ﻳﻮﻣﺾ ﺍﻟﻤﺼﺒﺎﺡ‪ ،‬ﻓﻬﺬﺍ ﻣﺆﺷﺮ ﻋﻠﻰ ﺃﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﺣﺎﻟﺔ ﺍﻟﺴﺒﺎﺕ —‬ ‫ﺍﺿﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ ﻟﻠﺨﺮﻭﺝ ﻣﻦ ﺣﺎﻟﺔ ﺍﻟﺴﺒﺎﺕ‪ .‬ﺇﺫﺍ ﻛﺎﻥ ﺍﻟﻤﺼﺒﺎﺡ ﻣﻄﻔﺌﺎً‪ ،‬ﺍﺿﻐﻂ ﺯﺭ ﺍﻟﻄﺎﻗﺔ‬ ‫ﻟﺒﺪء ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﻗﻢ ﺑﺸﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ ‪ -‬ﻗﺪ ﻳﻜﻮﻥ ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻗﺪ ﻧﻔﺪ‪.‬‬ ‫‪ 1‬ﺃﻋﺪ ﺗﺮﻛﻴﺐ ﺍﻟﺒﻄﺎﺭﻳﺔ‪.‬‬ ‫‪ 2‬ﺍﺳﺘﺨﺪﻡ ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ ﻟﺘﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺄﺧﺬ ﻟﻠﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﻲ‪.‬‬ ‫‪ 3‬ﺍﺑﺪﺃ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﻳﺘﻢ ﺗﺼﻤﻴﻢ ﺃﻱ ﺑﺮﻧﺎﻣﺞ ﻟﻴﺘﻮﺍﻓﻖ ﻣﻊ ﻧﻈﺎﻡ ﺗﺸﻐﻴﻞ ®‪ Microsoft® Windows‬ﺳﺎﺑﻖ‬ ‫ﻗﻢ ﺑﺘﺸﻐﻴﻞ ‪) Program Compatibility Wizard‬ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ( ‪ -‬ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﻫﻮ ﻭﺿﻊ ﻓﻲ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪ Windows‬ﻳﺘﻴﺢ ﻟﻚ ﺗﺸﻐﻴﻞ ﺍﻟﺒﺮﺍﻣﺞ ﺍﻟﻤﻜﺘﻮﺑﺔ ﻹﺻﺪﺍﺭﺍﺕ‬ ‫ﺃﻗﺪﻡ ﻣﻦ ‪ .Windows‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪ ،‬ﻗﻢ ﺑﺎﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻜﻠﻤﺔ ﺍﻷﺳﺎﺳﻴﺔ ‪program‬‬ ‫‪) compatibility wizard‬ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ( ﻓﻲ ‪Windows Help and Support‬‬ ‫)ﺗﻌﻠﻴﻤﺎﺕ ﻭﺩﻋﻢ ‪.
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‫‪) Unexpected interrupt in protected mode‬ﺣﺪﺛﺖ ﻣﻘﺎﻃﻌﺔ ﻏﻴﺮ ﻣﺘﻮﻗﻌﺔ ﻓﻲ‬ ‫ﺍﻟﻮﺿﻊ ﺍﻟﻤﺤﻤﻲ( ‪ -‬ﻗﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ ﻗﺼﻮﺭ ﻓﻲ ﻭﺣﺪﺓ ﺗﺤﻜﻢ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‪ ،‬ﺃﻭ ﺍﺣﺘﻤﺎﻝ ﻭﺟﻮﺩ‬ ‫ﻭﺣﺪﺓ ﺫﺍﻛﺮﺓ ﻏﻴﺮ ﺛﺎﺑﺘﺔ‪ .‬ﻗﻢ ﺑﺈﺟﺮﺍء ﺍﺧﺘﺒﺎﺭ ﺫﺍﻛﺮﺓ ﺍﻟﻨﻈﺎﻡ ﻭﻭﺣﺪﺓ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ ﻓﻲ‬ ‫‪) Dell Diagnostics‬ﺍﻧﻈﺮ "ﺗﺸﺨﻴﺺ ﺍﻟﺘﻘﻴﻴﻢ ﺍﻟﺬﺍﺗﻲ ﻗﺒﻞ ﺍﻟﺘﻤﻬﻴﺪ )‪ (PSA‬ﻭ‪Dell 32 Bit‬‬ ‫‪ "Diagnostics‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.(35‬‬ ‫‪) \:x is not accessible. The device is not ready‬ﺗﻌﺬﺭ ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ‪.(\:x‬‬ ‫)ﺍﻟﻤﺤﺮﻙ ﻏﻴﺮ ﻣﺴﺘﻌﺪ( ‪ -‬ﺃﺩﺧﻞ ﻗﺮﺻﺎً ﻓﻲ ﺍﻟﻤﺤﺮﻙ ﻭﺃﻋﺪ ﺍﻟﻤﺤﺎﻭﻟﺔ‪.
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‫‪) A required .DLL ﬁle was not found‬ﺗﻌﺬﺭ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ﻣﻠﻒ ‪ DLL.‬ﻣﻄﻠﻮﺏ( ‪-‬‬ ‫ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﺗﺤﺎﻭﻝ ﻓﺘﺤﻪ ﻳﻨﻘﺼﻪ ﻣﻠﻒ ﺃﺳﺎﺳﻲ‪ .‬ﻗﻢ ﺑﺈﺯﺍﻟﺔ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻭﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺘﻪ‪.‬‬ ‫ ‪) Control Panel‬ﻟﻮﺣﺔ ﺍﻟﺘﺤﻜﻢ(‪.‬‬ ‫‪ 1‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫‪ 2‬ﻣﻦ ‪) Programs‬ﺍﻟﺒﺮﺍﻣﺞ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Uninstall a Program‬ﺇﻟﻐﺎء ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ(‪.‬‬ ‫‪ 3‬ﺍﺧﺘﺮ ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﺇﺯﺍﻟﺘﻪ‪.‬‬ ‫‪ 4‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Uninstall‬ﺇﻟﻐﺎء ﺍﻟﺘﺜﺒﻴﺖ( ﻭﺍﺗﺒﻊ ﺍﻟﻤﻄﺎﻟﺒﺎﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪.‬‬ ‫‪ 5‬ﺍﻧﻈﺮ ﻭﺛﺎﺋﻖ ﺍﻟﻤﻨﺘﺞ ﺍﻟﺨﺎﺻﺔ ﺑﺈﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﺜﺒﻴﺖ‪.
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‫‪) Memory allocation error‬ﺧﻄﺄ ﻓﻲ ﺗﺨﺼﻴﺺ ﺍﻟﺬﺍﻛﺮﺓ( ‪ -‬ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﺗﺤﺎﻭﻝ ﺗﺸﻐﻴﻠﻪ‬ ‫ﻳﺘﻌﺎﺭﺽ ﻣﻊ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﻣﻊ ﺑﺮﻧﺎﻣﺞ ﺁﺧﺮ ﺃﻭ ﻣﻊ ﺃﺩﺍﺓ ﻣﺴﺎﻋﺪﺓ ﺃﺧﺮﻯ‪ .‬ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺍﻧﺘﻈﺮ ‪ 30‬ﺛﺎﻧﻴﺔ‪ ،‬ﺛﻢ ﺃﻋﺪ ﺗﺸﻐﻴﻠﻪ‪ .‬ﺣﺎﻭﻝ ﺗﺸﻐﻴﻞ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻣﺮﺓ ﺃﺧﺮﻯ‪ .‬ﺇﺫﺍ ﺍﺳﺘﻤﺮ‬ ‫ﻇﻬﻮﺭ ﺭﺳﺎﻟﺔ ﺍﻟﺨﻄﺄ‪ ،‬ﻓﺎﻧﻈﺮ ﻭﺛﺎﺋﻖ ﺍﻟﺒﺮﻧﺎﻣﺞ‪.
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‫‪) Hard-disk drive read failure‬ﻋﻄﻞ ﻓﻲ ﻗﺮﺍءﺓ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ( ‪ -‬ﻗﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ‬ ‫ﺧﻠﻞ ﻓﻲ ﺍﻟﻤﺤﺮﻙ ﺍﻟﺼﻠﺐ‪ .‬ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﺇﺧﺮﺍﺝ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ ،‬ﺛﻢ ﻗﻢ ﺑﺘﻤﻬﻴﺪ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻣﻦ ﻗﺮﺹ ﻣﻀﻐﻮﻁ‪ .‬ﺛﻢ ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺃﻋﺪ ﺗﺮﻛﻴﺐ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪،‬‬ ‫ﺛﻢ ﺃﻋﺪ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﺇﺫﺍ ﺍﺳﺘﻤﺮﺕ ﺍﻟﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟﻈﻬﻮﺭ‪ ،‬ﺣﺎﻭﻝ ﺍﺳﺘﺨﺪﺍﻡ ﻣﺤﺮﻙ ﺃﻗﺮﺍﺹ ﺁﺧﺮ‪.‬‬ ‫ﻗﻢ ﺑﺈﺟﺮﺍء ﺍﺧﺘﺒﺎﺭﺍﺕ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﻓﻲ ‪) Dell Diagnostics‬ﺍﻧﻈﺮ "ﺗﺸﺨﻴﺺ ﺍﻟﺘﻘﻴﻴﻢ‬ ‫ﺍﻟﺬﺍﺗﻲ ﻗﺒﻞ ﺍﻟﺘﻤﻬﻴﺪ )‪ (PSA‬ﻭ‪ "Dell 32 Bit Diagnostics‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.
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‫‪) Drive not ready‬ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﻏﻴﺮ ﺟﺎﻫﺰ( ‪ -‬ﻳﺤﺘﺎﺝ ﺍﻟﺘﺸﻐﻴﻞ ﺇﻟﻰ ﻭﺟﻮﺩ ﻗﺮﺹ ﺻﻠﺐ ﻓﻲ‬ ‫ﺍﻟﺤﺎﻭﻳﺔ ﻗﺒﻞ ﻣﺘﺎﺑﻌﺔ ﺍﻟﻌﻤﻞ‪ .‬ﻗﻢ ﺑﺘﺮﻛﻴﺐ ﻣﺤﺮﻙ ﻗﺮﺹ ﺻﻠﺐ ﻓﻲ ﺣﺎﻭﻳﺔ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪.‬‬ ‫‪) Extended memory size has changed‬ﺗﻢ ﺗﻐﻴﻴﺮ ﺣﺠﻢ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﻤﺘﺪﺓ( ‪ -‬ﺣﺠﻢ‬ ‫ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﺴﺠﻞ ﻓﻲ ‪) NVRAM‬ﺫﺍﻛﺮﺓ ﺍﻟﻮﺻﻮﻝ ﺍﻟﻌﺸﻮﺍﺋﻲ ﺍﻟﺜﺎﺑﺘﺔ( ﻻ ﻳﻄﺎﺑﻖ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﺜﺒﱠﺘﺔ ﻓﻲ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﺃﻋﺪ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﺇﺫﺍ ﻇﻬﺮ ﺍﻟﺨﻄﺄ ﻣﺮﺓ ﺃﺧﺮﻯ‪ ،‬ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.
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‫ﺗﺸﻐﻴﻞ ‪- Check Disk‬‬ ‫ ‪) Computer‬ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪.‬‬ ‫‪ 1‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫‪ 2‬ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ )‪) Local Disk (C:‬ﺍﻟﻘﺮﺹ ﺍﻟﻤﺤﻠﻲ )‪.((C:‬‬ ‫‪ 3‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Properties‬ﺧﺼﺎﺋﺺ( ‪) Tools‬ﺃﺩﻭﺍﺕ( ‪) Check Now‬ﻓﺤﺺ ﺍﻵﻥ(‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﺗﻈﻬﺮ ﻧﺎﻓﺬﺓ ‪) User Account Control‬ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺣﺴﺎﺏ‬ ‫ﺍﻟﻤﺴﺘﺨﺪﻡ(‪ .‬ﺇﺫﺍ ﻛﻨﺖ ﻣﺴﺌﻮﻝ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Continue‬ﺍﺳﺘﻤﺮﺍﺭ( ﺃﻭ ﺍﺗﺼﻞ‬ ‫ﺑﺎﻟﻤﺴﺌﻮﻝ ﻟﻜﻲ ﺗﺴﺘﻤﺮ ﺑﺎﻹﺟﺮﺍء ﺍﻟﻤﻄﻠﻮﺏ‪.
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‫‪) About Your System‬ﺣﻮﻝ ﺍﻟﻨﻈﺎﻡ ﺍﻟﺨﺎﺹ ﺑﻚ( )‪System Documentation‬‬ ‫)ﻭﺛﺎﺋﻖ ﺍﻟﻨﻈﺎﻡ( ﻭ‪) Warranty Information‬ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻀﻤﺎﻥ( ﻭ‪System‬‬ ‫‪) Information‬ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻨﻈﺎﻡ( ﻭ‪) Upgrades & Accessories‬ﺍﻟﺘﺮﻗﻴﺎﺕ‬ ‫ﻭﺍﻟﻤﻠﺤﻘﺎﺕ((‬ ‫ﻳﻌﺮﺽ ﺍﻟﺠﺰء ﺍﻟﻌﻠﻮﻱ ﻣﻦ ﺍﻟﺼﻔﺤﺔ ﺍﻟﺮﺋﻴﺴﻴﺔ ﻟـ ‪) Dell Support Center‬ﻣﺮﻛﺰ ﺍﻟﺪﻋﻢ ﺍﻟﺘﺎﺑﻊ‬ ‫ﻟﺸﺮﻛﺔ ‪ (Dell‬ﺭﻗﻢ ﻣﻮﺩﻳﻞ ﺍﻟﻨﻈﺎﻡ ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﻭﻛﻮﺩ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ‪.
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‫ﺗﻮﻓﺮ ﻋﻼﻣﺎﺕ ﺍﻟﺘﺒﻮﻳﺐ ﺍﻟﺘﺎﻟﻴﺔ ﻣﻌﻠﻮﻣﺎﺕ ﺇﺿﺎﻓﻴﺔ ﻟﺘﺸﻐﻴﻞ ﺍﻻﺧﺘﺒﺎﺭﺍﺕ ﻣﻦ ﺍﻟﺨﻴﺎﺭ ‪Custom Test‬‬ ‫)ﺍﺧﺘﺒﺎﺭ ﻣﺨﺼﺺ( ﺃﻭ ‪) Symptom Tree‬ﻗﺎﺋﻤﺔ ﺍﻷﻋﺮﺍﺽ(‪:‬‬ ‫ﻋﻼﻣﺔ ﺍﻟﺘﺒﻮﻳﺐ‬ ‫‪) Results‬ﺍﻟﻨﺘﺎﺋﺞ(‬ ‫‪) Errors‬ﺍﻷﺧﻄﺎء(‬ ‫‪) Help‬ﺗﻌﻠﻴﻤﺎﺕ(‬ ‫‪Configuration‬‬ ‫)ﺗﻬﻴﺌﺔ(‬ ‫‪Parameters‬‬ ‫ِ‬ ‫)ﺍﻟﻤُﻌﺎﻣﻼﺕ(‬ ‫ﺍﻟﻮﻇﻴﻔﺔ‬ ‫ﺗﻌﺮﺽ ﻧﺘﺎﺋﺞ ﺍﻻﺧﺘﺒﺎﺭ ﻭﺃﻳﺔ ﺣﺎﻻﺕ ﺧﻄﺄ ﺗﻤﺖ ﻣﺼﺎﺩﻓﺘﻬﺎ‪.‬‬ ‫ﺗﻌﺮﺽ ﺣﺎﻻﺕ ﺍﻟﺨﻄﺄ ﺍﻟﺘﻲ ﺗﻤﺖ ﻣﺼﺎﺩﻓﺘﻬﺎ ﻭﺃﻛﻮﺍﺩ ﺍﻟﺨﻄﺄ ﻭﺷﺮﺣﺎً‬ ‫ﻟﻠﻤﺸﻜﻠﺔ‪.‬‬ ‫ﻳﺼﻒ ﻫﺬﺍ ﺍﻟﺘﺒﻮﻳﺐ ﺍﻻﺧﺘﺒﺎﺭ ﻭﺃﻳﺔ ﻣﺘﻄﻠﺒﺎﺕ ﺿﺮﻭﺭﻳﺔ ﻟﺘﺸﻐﻴﻞ ﺍﻻﺧﺘﺒﺎﺭ‪.‬‬ ‫ﺗﻌﺮﺽ ﺗﻬﻴﺌﺔ ﺍﻷﺟﻬﺰﺓ ﻟﻠﺠﻬﺎﺯ ﺍﻟﻤﺤﺪﺩ‪.
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‫ﺍﻟﻘﺎﺋﻤﺔ ﺍﻟﺮﺋﻴﺴﻴﺔ ﻟﺒﺮﻧﺎﻣﺞ ‪Dell Diagnostics‬‬ ‫ﺑﻌﺪ ﺗﺤﻤﻴﻞ ‪ Dell Diagnostics‬ﻭﻇﻬﻮﺭ ﺷﺎﺷﺔ ‪) Main Menu‬ﺍﻟﻘﺎﺋﻤﺔ ﺍﻟﺮﺋﻴﺴﻴﺔ(‪ ،‬ﺍﻧﻘﺮ ﺍﻟﺰﺭ‬ ‫ﺍﻟﺨﺎﺹ ﺑﺎﻟﺨﻴﺎﺭ ﺍﻟﻤﻄﻠﻮﺏ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳُﻮﺻﻰ ﺑﺘﺤﺪﻳﺪ ‪ Test System‬ﺍﺧﺘﺒﺎﺭ ﺍﻟﻨﻈﺎﻡ ﻟﺘﺸﻐﻴﻞ ﺍﺧﺘﺒﺎﺭ ﻛﺎﻣﻞ ﻟﺠﻬﺎﺯ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.
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‫ﺑﺪء ﺗﺸﻐﻴﻞ ‪ Dell 32 Bit Diagnostics‬ﻣﻦ ﻭﺳﺎﺋﻂ ‪Drivers and Utilities‬‬ ‫)ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻭﻓﻘﺎً ﻟﻨﻮﻉ ﻛﻤﺒﻴﻮﺗﺮ ‪ Dell‬ﺍﻟﺬﻱ ﻗﻤﺖ ﺑﺸﺮﺍﺋﻪ ﻓﻘﺪ ﻻ ﺗﺘﻮﺍﻓﺮ ﺃﻳﺔ‬ ‫‪ Dell 32 Bit Diagnostics‬ﺇﺿﺎﻓﻴﺔ ﻣﻤﺘﺪﺓ ﻋﻠﻰ ﻭﺳﺎﺋﻂ ‪Drivers and Utilities‬‬ ‫)ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ( ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪.‬‬ ‫‪ 1‬ﺃﺩﺧﻞ ﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪.‬‬ ‫‪ 2‬ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺛﻢ ﺇﻋﺎﺩﺓ ﺗﺸﻐﻴﻠﻪ‪.‬‬ ‫‪ 3‬ﻋﻨﺪﻣﺎ ﻳﻈﻬﺮ ﺷﻌﺎﺭ ‪ DELL‬ﺍﺿﻐﻂ ﺍﻟﻤﻔﺘﺎﺡ >‪
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‫ﺑﺪء ﺗﺸﻐﻴﻞ ﺗﺸﺨﻴﺺ ‪ PSA‬ﻣﻦ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﻳﻌﺮﺽ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ ﺻﻮﺭﺓ ﺍﻟﺸﺎﺷﺔ‪ ،‬ﻓﺎﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪Dell‬‬ ‫)ﺍﻧﻈﺮ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.(58‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ ﺑﺎﺳﺘﺨﺪﺍﻡ ‪ Dell 32 Bit Diagnostics‬ﻣﻦ ﺧﻼﻝ ﻗﺴﻢ‬ ‫ﺍﻷﺩﺍﺓ ﺍﻟﻤﺴﺎﻋﺪﺓ‪ ،‬ﺍﻟﻤﻮﺿﺢ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﻗﺪ ﻳﺘﻮﺍﻓﺮ ﺃﻭ ﻻ ﻳﺘﻮﺍﻓﺮ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.‬‬ ‫‪ 1‬ﺗﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺄﺧﺬ ﺗﻴﺎﺭ ﻛﻬﺮﺑﺎﺋﻲ‪.‬‬ ‫‪ 2‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ )ﺃﻭ ﺇﻋﺎﺩﺓ ﺗﺸﻐﻴﻞ( ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﺍﻛﺘﺸﺎﻑ ﺍﻷﻋﻄﺎﻝ ﻭﺇﺻﻼﺣﻬﺎ‬ ‫‪3‬‬ ‫ﺧﺪﻣﺔ ﺍﻟﺘﺤﺪﻳﺚ ﺍﻟﻔﻨﻲ ﻣﻦ ‪Dell‬‬ ‫ﺗﻘﺪﻡ ﺧﺪﻣﺔ ﺍﻟﺘﺤﺪﻳﺚ ﺍﻟﻔﻨﻲ ﻣﻦ ‪ Dell‬ﺇﺷﻌﺎﺭﺍً ﻣﺴﺒﻘﺎً ﺑﺎﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺣﻮﻝ ﺗﺤﺪﻳﺜﺎﺕ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﻭﺍﻷﺟﻬﺰﺓ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪ .‬ﻫﺬﻩ ﺍﻟﺨﺪﻣﺔ ﻣﺠﺎﻧﻴﺔ ﻭﻳﻤﻜﻦ ﺗﺨﺼﻴﺼﻬﺎ ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﺎﻟﻤﺤﺘﻮﻯ ﻭﺍﻟﺘﻨﺴﻴﻖ‬ ‫ﻭﻋﺪﺩ ﻣﺮﺍﺕ ﺍﺳﺘﻼﻡ ﺍﻹﻋﻼﻣﺎﺕ‬ ‫ﻟﻠﺘﺴﺠﻴﻞ ﻓﻲ ﺧﺪﻣﺔ ﺍﻟﺘﺤﺪﻳﺜﺎﺕ ﺍﻟﻔﻨﻴﺔ ﻣﻦ ‪ Dell‬ﻗﻢ ﺑﺰﻳﺎﺭﺓ ﻣﻮﻗﻊ‬ ‫‪.support.dell.
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‫ﺍﻟﺨﺼﺎﺋﺺ ﺍﻟﺒﻴﺌﻴﺔ )ﺗﺎﺑﻊ(‬ ‫ﺍﻟﺼﺪﻣﺔ ﺍﻟﻘﺼﻮﻯ )ﺗﻘﺎﺱ ﻭﻣﺤﺮﻙ‬ ‫ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﻓﻲ ﻭﺿﻊ ﺍﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻭﺑﺬﺑﺬﺑﺔ ﻧﺼﻒ ﺟﻴﺒﻴﺔ ﺯﻣﻨﻬﺎ ‪ 2‬ﻣﻠﻠﻲ‬ ‫ﺛﺎﻧﻴﺔ ﻟﻠﺘﺸﻐﻴﻞ‪ .‬ﻭﻳُﻘﺎﺱ ﺃﻳﻀﺎً ﺑﻤﺤﺮﻙ‬ ‫ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﻓﻲ ﻭﺿﻊ ﺍﻻﺭﺗﻜﺎﺯ‬ ‫ﺍﻟﻌﻤﻮﺩﻱ ﻭﺑﺬﺑﺬﺑﺔ ﻧﺼﻒ ﺟﻴﺒﻴﺔ ﺯﻣﻨﻬﺎ‬ ‫‪ 2‬ﻣﻠﻠﻲ ﺛﺎﻧﻴﺔ ﻟﻠﺘﺨﺰﻳﻦ(‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﺍﻻﺭﺗﻔﺎﻉ )ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ(‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﻣﺴﺘﻮﻯ ﺍﻟﻤﻮﺍﺩ ﺍﻟﻤﻠﻮﺛﺔ ﺍﻟﻤﺤﻤﻮﻟﺔ ﺟﻮﺍً‬ ‫‪G 110‬‬ ‫‪G 160‬‬ ‫‪ –15.2‬ﺇﻟﻰ ‪ 3048‬ﻣﺘﺮ )‪ –50‬ﺇﻟﻰ ‪ 10‬ﺁﻻﻑ ﻗﺪﻡ(‬ ‫‪ –15.
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‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ )ﺗﺎﺑﻊ(‬ ‫ﻧﻄﺎﻕ ﺩﺭﺟﺔ ﺍﻟﺤﺮﺍﺭﺓ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﻣﻦ ﺻﻔﺮ ﺇﻟﻰ ‪ 40‬ﺩﺭﺟﺔ ﻣﺌﻮﻳﺔ )‪ 32‬ﺇﻟﻰ ‪ 104‬ﺩﺭﺟﺔ‬ ‫ﻓﻬﺮﻧﻬﺎﻳﺖ(‬ ‫‪ °–40‬ﺇﻟﻰ ‪ 70‬ﺔﻳﻮﺌﻣ ﺔﺟﺭﺩ‬ ‫)‪ °–40‬ﺇﻟﻰ ‪ 158‬ﺩﺭﺟﺔ ﻓﻬﺮﻧﻬﺎﻳﺖ(‬ ‫ﺃﻧﻮﺍﻉ ﺍﻟﻤﻮﺻﻞ‪:‬‬ ‫ﻣﻮﺻﻞ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺴﺘﻤﺮ‬ ‫ﻣﻮﺻﻞ ﺗﻴﺎﺭ ﻣﺘﺮﺩﺩ‬ ‫ﺍﻟﺨﺼﺎﺋﺺ ﺍﻟﻔﻴﺰﻳﺎﺋﻴﺔ‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫ﺍﻟﻌﺮﺽ‬ ‫ﺍﻟﻌﻤﻖ‬ ‫ﺍﻟﻮﺯﻥ )ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﺑﻄﺎﺭﻳﺔ‬ ‫‪ 6‬ﺧﻼﻳﺎ(‪:‬‬ ‫ﺍﻟﺨﺼﺎﺋﺺ ﺍﻟﺒﻴﺌﻴﺔ‬ ‫ﻧﻄﺎﻕ ﺩﺭﺟﺔ ﺍﻟﺤﺮﺍﺭﺓ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﺍﻟﺮﻃﻮﺑﺔ ﺍﻟﻨﺴﺒﻴﺔ )ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ(‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ ﻟ
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‫ﺍﻟﺒﻄﺎﺭﻳﺔ )ﺗﺎﺑﻊ(‬ ‫ً‬ ‫ﻓﺘﺮﺓ ﺍﻟﺸﺤﻦ )ﺗﻘﺮﻳﺒﺎ(‪:‬‬ ‫ﺃﺛﻨﺎء ﺇﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻣﺪﺓ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻋﻤﺮ ﺍﻟﺒﻄﺎﺭﻳﺔ )ﺗﻘﺮﻳﺒﺎً(‬ ‫ﻧﻄﺎﻕ ﺩﺭﺟﺔ ﺍﻟﺤﺮﺍﺭﺓ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﺑﻄﺎﺭﻳﺔ ﺧﻠﻮﻳﺔ ﻣﺼﻐﺮﺓ‬ ‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ‬ ‫ﺍﻷﻧﻮﺍﻉ‬ ‫ﺍﻟﺠﻬﺪ ﺍﻟﻜﻬﺮﺑﻲ ﻟﻺﺩﺧﺎﻝ‬ ‫ﺗﻴﺎﺭ ﺍﻹﺩﺧﺎﻝ )ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ(‬ ‫ﺗﺮﺩﺩ ﺍﻹﺩﺧﺎﻝ‬ ‫ﺗﻴﺎﺭ ﺍﻹﺧﺮﺍﺝ‬ ‫ﻃﺎﻗﺔ ﺍﻹﺧﺮﺍﺝ‬ ‫ﺍﻟﺠﻬﺪ ﺍﻟﻜﻬﺮﺑﻲ ﺍﻟﻤﻘﺪﺭ ﻟﻺﺧﺮﺍﺝ‬ ‫ﺍﻷﺑﻌﺎﺩ‪:‬‬ ‫‪ 90‬ﻭﺍﺕ‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫ﺍﻟﻌﺮﺽ‬ ‫ﺍﻟﻄﻮﻝ‬ ‫ﺍﻟﻮﺯﻥ )ﺑﺪﻭﻥ ﺳﻠﻚ ﻃﺎﻗﺔ ﺍﻟﺘﻴﺎﺭ‬ ‫ﺍﻟﻤﺘﺮﺩﺩ(‬ ‫‪ 90‬ﻭﺍﺕ‬ ‫‪ 3‬ﺳﺎﻋﺎﺕ‬ ‫ﻳﺘﻔﺎﻭﺕ ﺯﻣﻦ ﺗﺸﻐﻴﻞ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻭﻓﻘﺎً ﻟﻈﺮﻭﻑ ﺍﻟﺘﺸﻐﻴﻞ‪ ،‬ﻭﻗ
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‫ﺍﻟﻮﺳﺎﺋﻂ‬ ‫ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ‬ ‫ﺍﻟﻮﺻﻠﺔ‬ ‫ﻣﺤﺮﻙ ‪ DVD+/-RW‬ﻣﺰﺩﻭﺝ ﺍﻟﻄﺒﻘﺔ‬ ‫‪Roxio® Creator® DE‬‬ ‫™‪Dell MediaDirect‬‬ ‫ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‬ ‫ﻋﺪﺩ ﺍﻟﻤﻔﺎﺗﻴﺢ‬ ‫ﺍﻟﺘﺼﻤﻴﻢ‬ ‫ﻟﻮﺣﺔ ﺍﻟﻠﻤﺲ‬ ‫ﺩﻗﺔ ﻣﻮﺿﻊ ‪) X/Y‬ﻭﺿﻊ‬ ‫ﺟﺪﻭﻝ ﺍﻟﺠﺮﺍﻓﻴﻜﺲ(‬ ‫ﺍﻟﺤﺠﻢ‪:‬‬ ‫ﺍﻟﻌﺮﺽ‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫ﺍﻟﻜﺎﻣﻴﺮﺍ )ﺍﺧﺘﻴﺎﺭﻳﺔ(‬ ‫ﺑﻜﺴﻞ‬ ‫ﺩﻗﺔ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﺯﺍﻭﻳﺔ ﺍﻟﻌﺮﺽ ﺍﻟﻘﻄﺮﻳﺔ‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﺍﻟﻨﻮﻉ‬ ‫‪ 240‬ﺣﺮﻑ ﻓﻲ ﺍﻟﺒﻮﺻﺔ‬ ‫ﻣﻨﻄﻘﺔ ﺣﺴﺎﺳﻴﺔ ﺍﻟﻤﺴﺘﺸﻌﺮ ‪ 71.7‬ﻣﻢ )‪ 2.8‬ﺑﻮﺻﺔ(‬ ‫ﻣﺴﺘﻄﻴﻞ ‪ 34.0‬ﻣﻢ )‪ 1.3‬ﺑﻮﺻﺔ(‬ ‫‪ 2.
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‫ ﺃﻟﻒ ﻟﻮﻥ‬262 ‫ ﺑﻘﺪﺭﺓ‬900 x (RGB) 3 x 1440 ‫ ﺃﻟﻒ ﻟﻮﻥ‬262 ‫ ﺑﻘﺪﺭﺓ‬900 x (RGB) 3 x 1440 ‫ ﺃﻟﻒ ﻟﻮﻥ‬262 ‫ ﺑﻘﺪﺭﺓ‬1200 x (RGB) 3 x 1920 ‫ ﻫﺮﺗﺰ‬60 °140 ‫ )ﻣﻐﻠﻘﺔ( ﺇﻟﻰ‬°0 2 ‫ﻡ‬/‫ ﺷﻤﻌﺔ‬220 ‫ﻡ‬/‫ ﺷﻤﻌﺔ‬300 2 2 ‫ﻡ‬/‫ ﺷﻤﻌﺔ‬260 (WXGA+ TrueLife) °±40 (‫ﺍﻟﺸﺎﺷﺔ )ﺗﺎﺑﻊ‬ :‫ﺩﻗﺔ ﺍﻟﻮﺿﻮﺡ ﺍﻷﺻﻠﻴﺔ‬ WXGA+ TrueLife WLED WXGA+ TrueLife CCFL WUXGA TrueLife ‫ﻣﻌﺪﻝ ﺍﻟﺘﺤﺪﻳﺚ‬ ‫ﺯﺍﻭﻳﺔ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺍﻟﻠﻤﻌﺎﻥ‬ WXGA+ TrueLife WLED WXGA+ TrueLife CCFL WUXGA TrueLife :‫ﺯﺍﻭﻳﺎ ﺍﻟﻌﺮﺽ‬ ‫ﺃﻓﻘﻴﺔ‬ (WLED WXGA+ TrueLife) °±55 (CCFL WUXGA TrueLife) °±60 (WXGA
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‫ﺍﻟﻔﻴﺪﻳﻮ )ﺗﺎﺑﻊ(‬ ‫ﺗﺨﺼﻴﺺ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﻮﺣﺪﺓ‪:‬‬ ‫ﻧﻮﻉ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﻭﺣﺪﺓ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﺫﺍﻛﺮﺓ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﻭﺍﺟﻬﺔ ﺷﺎﺷﺔ ‪LCD‬‬ ‫ﺩﻋﻢ ﺗﺸﻐﻴﻞ ﺍﻟﺘﻠﻴﻔﺰﻳﻮﻥ‬ ‫ﺍﻟﺼﻮﺕ‬ ‫ﻧﻮﻉ ﺍﻟﺼﻮﺕ‬ ‫ﻭﺣﺪﺓ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﺼﻮﺕ‬ ‫ﺗﺤﻮﻳﻞ ﺍﺳﺘﺮﻳﻮ‬ ‫ﺍﻟﺘﻮﺻﻴﻼﺕ‪:‬‬ ‫ﺩﺍﺧﻠﻴﺔ‬ ‫ﺧﺎﺭﺟﻴﺔ‬ ‫ﻣﺪﻣﺞ ﻋﻠﻰ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ‬ ‫‪Mobile Intel GMA X3100‬‬ ‫ﺣﺘﻰ ‪ 358‬ﻣﻴﺠﺎ ﺑﺎﻳﺖ ﻣﻦ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﺸﺘﺮﻛﺔ‬ ‫ﺍﻹﺷﺎﺭﺓ ﺍﻟﻤﺘﻔﺎﻭﺗﺔ ﻣﻨﺨﻔﻀﺔ ﺍﻟﺠﻬﺪ ﺍﻟﻜﻬﺮﺑﻲ )‪(LVDS‬‬ ‫‪HDMI 1.2‬‬ ‫ﺻﻮﺕ ﻋﺎﻟﻲ ﺍﻟﺘﻌﺮﻳﻒ ﺑﻘﻨﺎﺓ ‪1.
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‫ﺍﻟﻤﻨﺎﻓﺬ ﻭﻓﺘﺤﺎﺕ ﺍﻟﺘﻮﺻﻴﻞ‬ ‫ﺍﻟﺼﻮﺕ‬ ‫‪IEEE 1394a‬‬ ‫ﺍﻷﺷﻌﺔ ﺗﺤﺖ ﺍﻟﺤﻤﺮﺍء ﻟﻠﻤﺴﺘﻬﻠﻚ‬ ‫ﺑﻄﺎﻗﺔ ‪Mini-Card‬‬ ‫ﻣﻮﺻﻞ ‪HDMI‬‬ ‫ﻣﺤﻮّﻝ ﺍﻟﺸﺒﻜﺔ‬ ‫‪USB‬‬ ‫ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﺍﻻﺗﺼﺎﻻﺕ‬ ‫ﺍﻟﻤﻮﺩﻡ‪:‬‬ ‫ﺍﻟﻨﻮﻉ‬ ‫ﻭﺣﺪﺓ ﺍﻟﺘﺤﻜﻢ‬ ‫ﺍﻟﻮﺻﻠﺔ‬ ‫ﻣﺤﻮّﻝ ﺍﻟﺸﺒﻜﺔ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺍﻟﻼﺳﻠﻜﻲ‬ ‫ﻣﻮﺻﻞ ﺩﺧﻞ ﺍﻟﻤﻴﻜﺮﻭﻓﻮﻥ‪ ،‬ﻣﻮﺻﻞ ﻟﺴﻤﺎﻋﺘﻲ ﺍﻟﺮﺃﺱ‪/‬ﻣﻜﺒﺮﺍﺕ‬ ‫ﺍﻟﺼﻮﺕ ﺍﻻﺳﺘﺮﻳﻮ‬ ‫ﻣﻮﺻﻞ ‪ 4‬ﺳﻨﻮﻥ ﺻﻐﻴﺮﺓ ﻏﻴﺮ ﻣﺘﺼﻞ ﺑﺎﻟﻄﺎﻗﺔ‬ ‫ﻣﺴﺘﺸﻌﺮ ﻣﺘﻮﺍﻓﻖ ﻣﻊ ‪) Philips RC6‬ﺍﺳﺘﻘﺒﺎﻝ ﻓﻘﻂ(‬ ‫ﻓﺘﺤﺘﺎ ﺑﻄﺎﻗﺔ ‪ Mini Card‬ﻣﻦ ﺍﻟﻨﻮﻉ ‪ ،IIIA‬ﻭﻓﺘﺤﺔ ﺑﻄﺎﻗﺔ‬ ‫‪ Mini Card‬ﻧﺼﻒ ﺣﺠﻢ‬ ‫‪ 19‬ﺳﻦ‬ ‫ﻣﻨﻔﺬ ‪RJ-45‬‬ ‫ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﺫﺍﺕ ‪ 4‬ﺃﺳﻨﺎﻥ
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‫ﺑﻄﺎﻗﺔ ‪ExpressCard‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻓﺘﺤﺔ ﺑﻄﺎﻗﺔ ‪ ExpressCard‬ﻣﺼﻤﻤﺔ ﻟﺒﻄﺎﻗﺎﺕ ‪ ExpressCard‬ﻓﻘﻂ‪ .‬ﻭﻫﻲ ﻻ ﺗﺪﻋﻢ‬ ‫ﺑﻄﺎﻗﺎﺕ ‪.PC‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﻻ ﻳﻜﻮﻥ ‪ PCMCIA‬ﻣﺘﺎﺣﺎً ﻓﻲ ﺑﻌﺾ ﺍﻟﻤﻨﺎﻃﻖ‪.‬‬ ‫‪Intel ICH8M‬‬ ‫ﻭﺣﺪﺓ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ‪ExpressCard‬‬ ‫ﻓﺘﺤﺔ ﺑﻄﺎﻗﺔ ‪ ExpressCard‬ﻭﺍﺣﺪﺓ )‪ 54‬ﻣﻢ(‬ ‫ﻣﻮﺻﻞ ‪ExpressCard‬‬ ‫ﺑﻄﺎﻗﺔ ‪ 34) ExpressCard/34‬ﻣﻢ(‬ ‫ﺍﻟﺒﻄﺎﻗﺎﺕ ﺍﻟﻤﺪﻋﻮﻣﺔ‬ ‫ﺑﻄﺎﻗﺔ ‪ 54) ExpressCard/54‬ﻣﻢ(‬ ‫‪ 1.5‬ﻓﻮﻟﺖ ﻭ‪ 3.
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‫‪2‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﺗﺨﺘﻠﻒ ﺍﻟﻌﺮﻭﺽ ﺗﺒﻌﺎً ﻟﻠﻤﻨﻄﻘﺔ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺗﻬﻴﺌﺔ‬ ‫ﻭﺍﻧﻘﺮ ﻓﻮﻕ ‪) Help and Support‬ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫ﻭﺍﻟﺪﻋﻢ(‪ ،‬ﺛﻢ ﺣﺪﺩ ﺍﻟﺨﻴﺎﺭ ﺍﻟﺬﻱ ﻳﺘﻴﺢ ﻟﻚ ﻋﺮﺽ ﻣﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫‪1‬‬ ‫ﻏﻄﺎء ﺍﻟﻘﺎﻋﺪﺓ‬ ‫‪2‬‬ ‫ﻟﺴﺎﻥ ﻏﻄﺎء ﺍﻟﻘﺎﻋﺪﺓ‬ ‫ﻹﺯﺍﻟﺔ ﻏﻄﺎء ﺍﻟﻘﺎﻋﺪﺓ‪:‬‬ ‫‪ 1‬ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﻭﺿﻊ ﺇﻳﻘﺎﻑ ﺍﻟﺘﺸﻐﻴﻞ‪.‬‬ ‫‪ 2‬ﻗﻢ ﺑﺈﺯﺍﻟﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ )ﺍﻧﻈﺮ "ﺇﺯﺍﻟﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻭﺍﺳﺘﺒﺪﺍﻟﻬﺎ" ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.(20‬‬ ‫‪ 3‬ﻗﻢ ﺑﻔﻚ ﻣﺴﺎﻣﻴﺮ ﺍﻟﺘﺜﺒﻴﺖ ﺍﻟﻤﻮﺟﻮﺩﺓ ﻋﻠﻰ ﻏﻄﺎء ﺍﻟﻘﺎﻋﺪﺓ ﻭﺍﺭﻓﻊ ﺍﻟﻐﻄﺎء ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻛﻤﺎ ﻫﻮ‬ ‫ﻣﻮﺿﺢ ﺑﺎﻷﻋﻠﻰ‪.‬‬ ‫ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺇﺯﺍﻟﺔ ﺍﻷﺟﺰﺍء ﻭﺍﺳﺘﺒﺪﺍﻟﻬﺎ‪ ،‬ﺍﻧﻈﺮ ‪) Service Manual‬ﺩﻟﻴﻞ‬ ‫ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ‪.support.dell.
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‫‪1‬‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪3‬‬ ‫ﻣﺆﺷﺮ ﻓﺘﺤﺔ ﺑﻄﺎﻗﺔ ‪SIM‬‬ ‫‪2‬‬ ‫ﻗﻔﻞ ﺗﺤﺮﻳﺮ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﻹﻋﺎﺩﺓ ﺗﺮﻛﻴﺐ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ ،‬ﻗﻢ ﺑﺈﺩﺧﺎﻝ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻓﻲ ﺍﻟﺤﺎﻭﻳﺔ ﺣﺘﻰ ﺗﺴﺘﻘﺮ ﻓﻲ ﻣﻮﺿﻌﻬﺎ‪.‬‬ ‫ﺇﺯﺍﻟﺔ ﻭﺇﻋﺎﺩﺓ ﺗﺮﻛﻴﺐ ﻏﻄﺎء ﺍﻟﻘﺎﻋﺪﺓ‬ ‫ﺗﻨﺒﻴﻪ‪:‬‬ ‫ﻗﺒﻞ ﺍﻟﻌﻤﻞ ﺩﺍﺧﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﺍﺗﺒﻊ ﺗﻌﻠﻴﻤﺎﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﻘﻴﺎﻡ ﺑﻬﺬﻩ ﺍﻹﺟﺮﺍءﺍﺕ‪ ،‬ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺍﻓﺼﻞ ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ‬ ‫ﻣﻦ ﺍﻟﻤﺄﺧﺬ ﺍﻟﻜﻬﺮﺑﻲ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﺍﻓﺼﻞ ﺍﻟﻤﻮﺩﻡ ﻣﻦ ﻣﻮﺻﻞ ﺍﻟﺤﺎﺋﻂ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﺛﻢ ﻗﻢ ﺑﺈﺯﺍﻟﺔ ﺃﻳﺔ‬ ‫ﻛﺎﺑﻼﺕ ﺧﺎﺭﺟﻴﺔ ﺃﺧﺮﻯ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ /‬ﻣﻘﻴﺎﺱ ﺍﻟﺴﻼﻣﺔ ‪ -‬ﻳﻘﺪﻡ ﻣﻌﻠﻮﻣﺎﺕ ﺗﺘﻌﻠﻖ ﺑﺸﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻭﺳﻼﻣﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﺍﺿﻐﻂ ﻋﻠﻴﻪ ﻣﺮﺓ ﻟﺘﺤﺪﻳﺪ ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ .‬ﺗﻤﺜﻞ ﻛﻞ ﻣﻦ ‪ 4‬ﻣﺼﺎﺑﻴﺢ ﻣﺎ ﻳﻘﺮﺏ ‪ 20%‬ﻣﻦ ﺇﺟﻤﺎﻟﻲ ﺷﺤﻦ‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ‪ .‬ﺇﺫﺍ ﻟﻢ ﻳﻜﻦ ﻫﻨﺎﻙ ﺿﻮء‪ ،‬ﻓﻼ ﻳﻮﺟﺪ ﺷﺤﻦ ﻓﻲ ﺍﻟﺒﻄﺎﺭﻳﺔ‪.‬‬ ‫ﺍﺿﻐﻂ ﻣﻊ ﺍﻻﺳﺘﻤﺮﺍﺭ ﻟﻤﺪﺓ ‪ 3‬ﺩﻗﺎﺋﻖ ﻟﺘﺤﺪﻳﺪ ﺳﻼﻣﺔ ﺃﻭ ﺣﺎﻟﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ .‬ﺇﺫﺍ ﻟﻢ ﻳﻜﻦ ﻫﻨﺎﻙ ﺿﻮء‪ ،‬ﻓﺎﻟﺒﻄﺎﺭﻳﺔ ﻓﻲ‬ ‫ﺣﺎﻟﺔ ﺟﻴﺪﺓ‪ .‬ﻭﻳﻤﺜﻞ ﻛﻞ ﻣﺼﺒﺎﺡ ﺣﺎﻟﺔ ﻣﺘﺰﺍﻳﺪﺓ ﻣﻦ ﺗﺮﺍﺟﻊ ﺍﻟﻤﺴﺘﻮﻯ‪.‬‬ ‫ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪ ،‬ﺍﻧﻈﺮ ‪) Dell Technology Guide‬ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪.
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‫ﺍﻟﻤﻨﻈﺮ ﻣﻦ ﺃﺳﻔﻞ‬ ‫‪1‬‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪2‬‬ ‫ﻗﻔﻞ ﺗﺤﺮﻳﺮ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪3‬‬ ‫ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ /‬ﻣﻘﻴﺎﺱ ﺍﻟﺴﻼﻣﺔ‬ ‫‪4‬‬ ‫ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ /‬ﺯﺭ ﻣﻘﻴﺎﺱ ﺍﻟﺴﻼﻣﺔ‬ ‫‪ 5‬ﻏﻄﺎء ﺍﻟﻘﺎﻋﺪﺓ‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ ‪ -‬ﻋﻨﺪﻣﺎ ﻳﺘﻢ ﺗﺮﻛﻴﺐ ﺑﻄﺎﺭﻳﺔ‪ ،‬ﻓﺈﻧﻪ ﻳﻤﻜﻨﻚ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺩﻭﻥ ﺗﻮﺻﻴﻠﻪ ﺑﻤﺄﺧﺬ ﻟﻠﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﻲ‪.‬‬ ‫ﻗﻔﻞ ﺗﺤﺮﻳﺮ ﺍﻟﺒﻄﺎﺭﻳﺔ ‪ -‬ﻳﻘﻮﻡ ﺑﺘﺤﺮﻳﺮ ﺍﻟﺒﻄﺎﺭﻳﺔ‪.‬‬ ‫ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ /‬ﺯﺭ ﻣﻘﻴﺎﺱ ﺍﻟﺴﻼﻣﺔ ‪ -‬ﺍﺿﻐﻂ ﻫﺬﺍ ﺍﻟﺰﺭ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺗﺘﻌﻠﻖ ﺑﺸﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﻭﺳﻼﻣﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ‪.
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‫ﻣﻮﺻﻞ ﺍﻟﺸﺒﻜﺔ )‪(RJ-45‬‬ ‫ً‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﺗﻜﻮﻥ ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﺍﻟﺸﺒﻜﺔ ﺃﻛﺒﺮ ﻗﻠﻴﻼ ﻣﻦ ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﺍﻟﻤﻮﺩﻡ‪ .‬ﻟﺘﺠﻨﺐ ﺇﺗﻼﻑ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﻟﺨﺎﺹ ﺑﻚ ﻻ ﺗﻘﻢ ﺑﺈﺩﺧﺎﻝ ﺧﻂ ﺍﻟﻬﺎﺗﻒ ﻓﻲ ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﺍﻟﺸﺒﻜﺔ‪.‬‬ ‫ﻳﻘﻮﻡ ﺑﺘﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺎﻟﺸﺒﻜﺔ‪ .‬ﻳﺸﻴﺮ ﺍﻟﻤﺼﺒﺎﺣﺎﻥ ﺑﺠﻮﺍﺭ ﺍﻟﻤﻮﺻﻞ ﺇﻟﻰ‬ ‫ﺣﺎﻟﺔ ﻭﻧﺸﺎﻁ ﺗﻮﺻﻴﻼﺕ ﺍﻟﺸﺒﻜﺔ ﺍﻟﺴﻠﻜﻴﺔ‪.‬‬ ‫ﺭﺍﺟﻊ ﺩﻟﻴﻞ ﻣﺴﺘﺨﺪﻡ ﺍﻟﺠﻬﺎﺯ ﺍﻟﻮﺍﺭﺩ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﺳﺘﺨﺪﺍﻡ ﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ‪.
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‫‪1‬‬ ‫ﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺳﻠﻜﻴﺔ ™‪Wi-Fi Catcher‬‬ ‫ﻣﻄﻔﺄ‪ :‬ﺇﻳﻘﺎﻑ ﻋﻤﻞ ﺍﻷﺟﻬﺰﺓ ﺍﻟﻼﺳﻠﻜﻴﺔ‬ ‫‪3‬‬ ‫ﻓﻲ ﻭﺿﻊ ﺗﺸﻐﻴﻞ‪ :‬ﺗﻤﻜﻴﻦ ﺍﻟﺠﻬﺰﺓ ﺍﻟﻼﺳﻠﻜﻴﺔ‬ ‫‪2‬‬ ‫ﻣﻮﺻﻞ ‪VGA‬‬ ‫ﻳﻘﻮﻡ ﺑﺘﻮﺻﻴﻞ ﺃﺟﻬﺰﺓ ﺍﻟﻔﻴﺪﻳﻮ ﻣﺜﻞ ﺍﻟﺸﺎﺷﺔ‪.‬‬ ‫ﻣﻮﺻﻞ ‪) HDMI - HDMI‬ﻭﺻﻠﺔ ﻭﺳﺎﺋﻂ ﻣﺘﻌﺪﺩﺓ ﻋﺎﻟﻴﺔ ﺍﻟﺘﻌﺮﻳﻒ( ﻣﻮﺻﻞ ﻳﻌﻤﻞ ﻋﻠﻰ ﻧﻘﻞ ﺍﻹﺷﺎﺭﺍﺕ‬ ‫ﺍﻟﺮﻗﻤﻴﺔ ﻏﻴﺮ ﺍﻟﻤﻀﻐﻮﻃﺔ ﻹﻧﺘﺎﺝ ﻓﻴﺪﻳﻮ ﻭﺻﻮﺕ ﻋﺎﻟﻲ ﺍﻟﺘﻌﺮﻳﻒ‪.‬‬ ‫ﻣﻮﺻﻼﺕ ‪USB‬‬ ‫ﺗﻘﻮﻡ ﺑﺘﻮﺻﻴﻞ ﺃﺟﻬﺰﺓ ‪ ،USB‬ﻣﺜﻞ ﺍﻟﻤﺎﻭﺱ ﺃﻭ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ ﺃﻭ ﺍﻟﻄﺎﺑﻌﺔ‪.
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‫ﺍﻟﺒﻄﺎﺭﻳﺔ ‪ -‬ﻋﻨﺪﻣﺎ ﻳﺘﻢ ﺗﺮﻛﻴﺐ ﺑﻄﺎﺭﻳﺔ‪ ،‬ﻓﺈﻧﻪ ﻳﻤﻜﻨﻚ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺩﻭﻥ ﺗﻮﺻﻴﻠﻪ ﺑﻤﺄﺧﺬ ﻟﻠﺘﻴﺎﺭ‬ ‫ﺍﻟﻜﻬﺮﺑﻲ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺄﺧﺬ ﻟﻠﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﻲ ﻋﺒﺮ ﻣﺤﻮﻝ ﺗﻴﺎﺭ ﻣﺘﺮﺩﺩ ﺳﻮﻑ ﻳﻮﻓﺮ ﺻﻮﺭﺓ‬ ‫ﺃﻛﺜﺮ ﺳﻄﻮﻋﺎً ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪.‬‬ ‫ﻓﺘﺤﺔ ﺍﻟﺘﻬﻮﻳﺔ ‪ -‬ﻳﺴﺘﺨﺪﻡ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻣﺮﻭﺣﺔ ﺩﺍﺧﻠﻴﺔ ﻟﺘﻮﻟﻴﺪ ﺗﻴﺎﺭ ﻣﻦ ﺍﻟﻬﻮﺍء ﺍﻟﻤﺘﺪﻓﻖ ﻣﻦ ﺧﻼﻝ ﻓﺘﺤﺎﺕ‬ ‫ﺍﻟﺘﻬﻮﻳﺔ‪ ،‬ﻭﻫﻮ ﻣﺎ ﻳﻘﻲ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻣﻦ ﺍﻟﺘﻌﺮﺽ ﻟﻠﺤﺮﺍﺭﺓ ﺍﻟﺰﺍﺋﺪﺓ‪ .‬ﻳﻘﻮﻡ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺘﺸﻐﻴﻞ ﺍﻟﻤﺮﻭﺣﺔ‬ ‫ﻋﻨﺪﻣﺎ ﺗﺮﺗﻔﻊ ﺩﺭﺟﺔ ﺣﺮﺍﺭﺗﻪ‪ .
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‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ ﻭﻣﻦ ﺍﻟﻴﺴﺎﺭ‬ ‫‪1‬‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪2‬‬ ‫ﻓﺘﺤﺔ ﺍﻟﺘﻬﻮﻳﺔ‬ ‫‪3‬‬ ‫ﻣﺤﺪﺩ ﻣﻮﻗﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺳﻠﻜﻴﺔ‬ ‫™‪Wi-Fi Catcher‬‬ ‫‪4‬‬ ‫ﻣﻨﻔﺬ ﻛﺒﻞ ﺍﻟﺤﻤﺎﻳﺔ‬ ‫‪5‬‬ ‫ﻣﻔﺘﺎﺡ ﺗﺸﻐﻴﻞ‪/‬ﺇﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻷﺟﻬﺰﺓ‬ ‫ﺍﻟﻼﺳﻠﻜﻴﺔ‬ ‫‪6‬‬ ‫ﻣﻮﺻﻞ ‪VGA‬‬ ‫‪7‬‬ ‫ﻣﻮﺻﻞ ‪HDMI‬‬ ‫‪8‬‬ ‫ﻣﻮﺻﻼﺕ ‪(2) USB‬‬ ‫‪9‬‬ ‫ﻣﻮﺻﻞ ﺍﻟﺸﺒﻜﺔ )‪(RJ-45‬‬ ‫‪10‬‬ ‫ﻣﻮﺻﻞ ‪USB‬‬ ‫‪11‬‬ ‫ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ‪IEEE 1394‬‬ ‫‪12‬‬ ‫ﻗﺎﺭﺉ ﺑﻄﺎﻗﺔ ﺍﻟﺬﺍﻛﺮﺓ ‪ 8‬ﻓﻲ ‪1‬‬ ‫‪13‬‬ ‫ﻓﺘﺤﺔ ‪ExpressCard‬‬ ‫ﻧﺒﺬﺓ ﻋﻦ ﺟﻬﺎﺯﻙ‬ ‫‪15‬‬
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‫–‬ ‫‪) Properties‬ﺍﻟﺨﺼﺎﺋﺺ( ‪ -‬ﻟﺘﻬﻴﺌﺔ ﺇﻋﺪﺍﺩﺍﺕ ‪DigitalPersona Personal‬‬ ‫ﻭﺧﺼﺎﺋﺺ ﺍﻟﻤﻨﺘﺞ‪ .‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪ ،‬ﺍﻧﻈﺮ ‪DigitalPersona‬‬ ‫‪) Online Help‬ﺗﻌﻠﻴﻤﺎﺕ ‪ DigitalPersona‬ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ( ‬ ‫‪) Using DigitalPersona Personal Features‬ﺍﺳﺘﺨﺪﺍﻡ ﻣﻴﺰﺍﺕ‬ ‫‪) General Settings (DigitalPersona Personal‬ﺇﻋﺪﺍﺩﺍﺕ ﻋﺎﻣﺔ(‪.‬‬ ‫–‬ ‫‪) Check for Updates‬ﺍﻟﺘﺤﻘﻖ ﻣﻦ ﻭﺟﻮﺩ ﺗﺤﺪﻳﺜﺎﺕ( ‪ -‬ﻟﺘﻮﻓﻴﺮ ﻭﺗﺜﺒﻴﺖ ﺗﺤﺪﻳﺜﺎﺕ‬ ‫ﺍﻟﺒﺮﺍﻣﺞ ﻭﺃﻳﻀﺎً ﺗﺤﺪﻳﺚ ﺍﻟﺨﻴﺎﺭﺍﺕ‪ .‬ﻳﺠﺐ ﺃﻥ ﻳﻜﻮﻥ ﻟﺪﻳﻚ ﺍﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ ﻻﺳﺘﺨﺪﺍﻡ‬ ‫ﻫﺬﻩ ﺍﻟﻤﻴﺰﺓ‪ .
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‫ﻣﻮﺻﻞ ‪USB‬‬ ‫ﻳﻘﻮﻡ ﺑﺘﻮﺻﻴﻞ ﺃﺟﻬﺰﺓ ‪ ،USB‬ﻣﺜﻞ ﺍﻟﻤﺎﻭﺱ ﺃﻭ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ ﺃﻭ ﺍﻟﻄﺎﺑﻌﺔ‪.‬‬ ‫ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﺍﻟﻀﻮﺋﻴﺔ ‪ -‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﺍﻟﻀﻮﺋﻴﺔ‪ ،‬ﺍﻧﻈﺮ ‪Dell‬‬ ‫‪) Technology Guide‬ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪.(Dell‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺪﻋﻢ ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﺍﻟﻀﻮﺋﻴﺔ ﺍﻷﻗﺮﺍﺹ ﺍﻟﺪﺍﺋﺮﻳﺔ ﺍﻟﻘﻴﺎﺳﻴﺔ ﻣﻘﺎﺱ ‪ 12‬ﺳﻢ‪ .‬ﺃﻣﺎ‬ ‫ﺍﻷﻗﺮﺍﺹ ﺫﺍﺕ ﺍﻷﺷﻜﺎﻝ ﻏﻴﺮ ﺍﻟﻤﻨﺘﻈﻤﺔ ﺃﻭ ﺍﻷﻗﺮﺍﺹ ﻏﻴﺮ ﺍﻟﻘﻴﺎﺳﻴﺔ ﻓﻐﻴﺮ ﻣﺪﻋﻮﻣﺔ‪.‬‬ ‫ﻣﻮﺻﻼﺕ ﺍﻟﺼﻮﺕ ‪-‬‬ ‫ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺳﻤﺎﻋﺎﺕ ﺍﻟﺮﺃﺱ‬ ‫ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺍﻟﻤﻴﻜﺮﻭﻓﻮﻥ‬ ‫ﺑﻔﺘﺤﺔ ﺍﻟﺘﻮﺻﻴﻞ‪.‬‬ ‫ﺑﻔﺘﺤﺔ ﺍﻟﺘﻮﺻﻴﻞ‪.
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‫ﻣﺼﺒﺎﺡ ﺣﺎﻟﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ ‪ -‬ﻳﻀﻲء ﻫﺬﺍ ﺍﻟﻤﺼﺒﺎﺡ ﺑﺸﻜﻞ ﻣﺘﺼﻞ ﺃﻭ ﻳﻮﻣﺾ ﻟﻺﺷﺎﺭﺓ ﺇﻟﻰ ﺣﺎﻟﺔ ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪.‬‬ ‫ً‬ ‫ﻛﻤﺎ ﻳﻠﻲ‪:‬‬ ‫ﻣﺘﺼﻼ ﺑﻤﺄﺧﺬ ﻛﻬﺮﺑﻲ‪ ،‬ﻓﺴﻮﻑ ﻳﻌﻤﻞ ﺍﻟﻤﺼﺒﺎﺡ‬ ‫ﺇﺫﺍ ﻛﺎﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫– ﺿﻮء ﺃﺑﻴﺾ ﺛﺎﺑﺖ‪ :‬ﺍﻟﺒﻄﺎﺭﻳﺔ ﻓﻲ ﻭﺿﻊ ﺍﻟﺸﺤﻦ‪.‬‬ ‫ﻛﺎﻑ‪.‬‬ ‫– ﻣﻄﻔﺄ‪ :‬ﺗﻢ ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ ﺑﺸﻜﻞ ٍ‬ ‫ﺇﺫﺍ ﻛﺎﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻳﻌﻤﻞ ﺑﻄﺎﻗﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ ،‬ﻓﺴﻴﻌﻤﻞ ﺍﻟﻤﺼﺒﺎﺡ‬ ‫ﻛﻤﺎ ﻳﻠﻲ‪:‬‬ ‫– ﻣﻄﻔﺄ‪ :‬ﺍﻟﺒﻄﺎﺭﻳﺔ ﻣﺸﺤﻮﻧﺔ ﺑﺼﻮﺭﺓ ﻛﺎﻓﻴﺔ ﺃﻭ ﺃﻥ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻻ ﺗﻘﻮﻡ ﺑﺎﻟﺸﺤﻦ‪.‬‬ ‫– ﺿﻮء ﺑﺮﺗﻘﺎﻟﻲ ﺛﺎﺑﺖ‪ :‬ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻣﻨﺨﻔﺾ‪.‬‬ ‫– ﻭﻣﻴﺾ ﺑﺮﺗﻘﺎﻟﻲ‪ :‬ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻣﻨﺨﻔﺾ ﻟﻠﻐﺎﻳﺔ‪.
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‫ﻣﺼﺒﺎﺡ ﻗﻔﻞ ﺍﻷﺭﻗﺎﻡ ‪ -‬ﻳﻘﻮﻡ ﺑﺎﻟﺘﺸﻐﻴﻞ ﻋﻨﺪﻣﺎ ﺗﻜﻮﻥ ﻭﻇﻴﻔﺔ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ ﺍﻟﺮﻗﻤﻴﺔ ‪ Num Lock‬ﻓﻲ‬ ‫ﻭﺿﻊ ﺍﻟﺘﻤﻜﻴﻦ‪.‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﺣﺎﻟﺔ ﺍﻟﺠﻬﺎﺯ‬ ‫ﺗﺸﻴﺮ ﺍﻟﻤﺼﺎﺑﻴﺢ ﺍﻟﻤﻮﺟﻮﺩﺓ ﺃﻋﻠﻰ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ ﺇﻟﻰ ﺍﻟﺘﺎﻟﻲ‪:‬‬ ‫ﻣﺼﺒﺎﺡ ﺣﺎﻟﺔ ‪ - WiFi‬ﻳﻀﻲء ﻋﻨﺪ ﺗﻤﻜﻴﻦ ﺍﻻﺗﺼﺎﻝ ﺍﻟﻼﺳﻠﻜﻲ‪ .‬ﻟﺘﻤﻜﻴﻦ ﺃﻭ ﺇﻳﻘﺎﻑ ﻋﻤﻞ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺍﻟﻼﺳﻠﻜﻲ‪ ،‬ﺍﺳﺘﺨﺪﻡ ﺍﻟﻤﻔﺘﺎﺡ ﺍﻟﻼﺳﻠﻜﻲ )ﺍﻧﻈﺮ "ﻣﻔﺘﺎﺡ ﺗﺸﻐﻴﻞ‪/‬ﺇﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻷﺟﻬﺰﺓ‬ ‫ﺍﻟﻼﺳﻠﻜﻴﺔ" ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.(16‬‬ ‫ﻣﺼﺒﺎﺡ ﺣﺎﻟﺔ ®‪ - Bluetooth‬ﻳﻀﻲء ﻋﻨﺪ ﺗﻤﻜﻴﻦ ﺑﻄﺎﻗﺔ ﻣﺰﻭﺩﺓ ﺑﺘﻘﻨﻴﺔ ‪Bluetooth‬‬ ‫ﺍﻟﻼﺳﻠﻜﻴﺔ‪.
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‫‪1‬‬ ‫ﻣﺆﺷﺮ ﺍﻟﻜﺎﻣﻴﺮﺍ )ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪2‬‬ ‫ﺍﻟﻜﺎﻣﻴﺮﺍ )ﺍﺧﺘﻴﺎﺭﻳﺔ(‬ ‫‪3‬‬ ‫ﺍﻟﺸﺎﺷﺔ‬ ‫‪4‬‬ ‫ﺃﺯﺭﺍﺭ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﻮﺳﺎﺋﻂ‬ ‫‪5‬‬ ‫ﻣﺼﺒﺎﺡ ﻗﻔﻞ ﺍﻷﺭﻗﺎﻡ‬ ‫‪6‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﺣﺎﻟﺔ ﺍﻟﺠﻬﺎﺯ‬ ‫‪7‬‬ ‫ﺯﺭ ﺍﻟﻄﺎﻗﺔ‬ ‫‪8‬‬ ‫ﻣﺼﺒﺎﺡ ﺣﺎﻟﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪9‬‬ ‫ﻣﻮﺻﻞ ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﺮﺩﺩ‬ ‫‪10‬‬ ‫ﻣﻮﺻﻼﺕ ‪(2) USB‬‬ ‫‪11‬‬ ‫ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﺍﻟﻀﻮﺋﻴﺔ‬ ‫‪12‬‬ ‫ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﺍﻟﻤﻴﻜﺮﻭﻓﻮﻥ‬ ‫‪13‬‬ ‫ﻣﻮﺻﻼﺕ ﺳﻤﺎﻋﺔ ﺍﻟﺮﺃﺱ )‪(2‬‬ ‫‪14‬‬ ‫ﻗﺎﺭﺉ ﺍﻟﺒﺼﻤﺎﺕ )ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫‪15‬‬ ‫ﻣﻨﻔﺬ ﺍﻷﺷﻌﺔ ﺗﺤﺖ ﺍﻟﺤﻤﺮﺍء ﻟﻠﻤﺴﺘﻬﻠﻚ‬ ‫‪16‬‬ ‫ﻣﻴﻜﺮﻭﻓﻮﻥ ﺗﻨﺎﻇﺮﻱ ﻣﻨﻔﺮﺩ ﻣﺘﻜﺎﻣﻞ‬ ‫‪17‬‬ ‫ﺃﺯﺭﺍ
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‫‪1‬‬ ‫ﻧﺒﺬﺓ ﻋﻦ ﺟﻬﺎﺯﻙ‬ ‫ﺍﻟﻤﻨﻈﺮ ﻣﻦ ﺍﻷﻣﺎﻡ ﻭﻣﻦ ﺍﻟﺠﺎﻧﺐ ﺍﻷﻳﻤﻦ‬ ‫ﻧﺒﺬﺓ ﻋﻦ ﺟﻬﺎﺯﻙ‬ ‫‪9‬‬
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‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ ‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﺘﺴﻤﻴﺔ‬ ‫ﺣﻮﻝ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺨﺎﺹ ﺑﻚ‬ ‫ﺩﻟﻴﻞ ‪Dell Technology‬‬ ‫ﺍﺳﺘﺨﺪﺍﻡ ﺍﻷﺟﻬﺰﺓ ﺍﻟﻄﺮﻓﻴﺔ ﻭﺍﻟﺤﻔﺎﻅ ﻋﻠﻴﻬﺎ‬ ‫ﻳﺘﻮﺍﻓﺮ ﻓﻲ ‪Windows Help and Support‬‬ ‫ﻓﻬﻢ ﺗﻘﻨﻴﺎﺕ ﻣﺜﻞ ﺍﻹﻧﺘﺮﻧﺖ ﻭﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﻭﻣﺎ ﺷﺎﺑﻪ‬ ‫)ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻭﺍﻟﺪﻋﻢ ﺑﻨﻈﺎﻡ ‪(Windows‬‬ ‫ ‬ ‫ ‬ ‫ ‬ ‫)‪) Start‬ﺍﺑﺪﺃ( ‪Help and Support‬‬ ‫)ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻭﺍﻟﺪﻋﻢ(( ﻭﻋﻠﻰ ﻣﻮﻗﻊ ﺩﻋﻢ‬ ‫‪ Dell‬ﻋﻠﻰ ‪support.dell.
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‫ﻣﻮﺍﻗﻊ ﺍﻟﻤﻠﻔﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﺗﻜﻮﻥ ﺑﻌﺾ ﺍﻟﻤﻴﺰﺍﺕ ﺍﺧﺘﻴﺎﺭﻳﺔ ﻭﻗﺪ ﻻ ﻳﺘﻢ ﺷﺤﻨﻬﺎ ﻣﻊ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.‬‬ ‫ﻗﺪ ﻻ ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﻤﻴﺰﺍﺕ ﻓﻲ ﺑﻌﺾ ﺍﻟﺪﻭﻝ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪:‬‬ ‫ﻗﺪ ﻳﺘﻢ ﺇﺭﺳﺎﻝ ﻣﻌﻠﻮﻣﺎﺕ ﺃﺧﺮﻯ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.‬‬ ‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﺘﺴﻤﻴﺔ‬ ‫‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ(‬ ‫ﻭ‪) Express Service Code‬ﺭﻣﺰ‬ ‫ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‬ ‫ﻳﻤﻜﻨﻚ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻴﻪ ﻓﻲ ﻗﺎﻋﺪﺓ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺭﻗﻢ ﺍﻟﻤﻮﺩﻳﻞ‬ ‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ ‫ﺍﺳﺘﺨﺪﻡ ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ ﻟﺘﻤﻴﻴﺰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‬ ‫ﻋﻨﺪﻣﺎ ﺗﺴﺘﺨﺪﻡ ﻣﻮﻗﻊ ‪ support.dell.com‬ﺃﻭ ﺍﺗﺼﻞ‬ ‫ﺑﺎﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ‪.
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‫‪6‬‬ ‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬
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‫ﻣﺸﻜﻼﺕ ﻓﻲ ﻃﻠﺐ ﺷﺮﺍء ﻭﺗﻮﺻﻴﻞ ﺍﻟﻤﻨﺘﺞ ‪53....................................‬‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻨﺘﺞ‪53................................................................‬‬ ‫ﺇﺭﺟﺎﻉ ﺍﻟﻤﻜﻮﻧﺎﺕ ﺑﻐﺮﺽ ﺍﻹﺻﻼﺡ ﺑﻤﻮﺟﺐ ﺍﻟﻀﻤﺎﻥ‬ ‫ﺃﻭ ﺑﻐﺮﺽ ﺭﺩ ﺍﻟﺜﻤﻦ ‪54............................................................‬‬ ‫ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ ‪54...................................................................‬‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪56......................................................... Dell‬‬ ‫‪ A‬ﺍﻟﻤﻠﺤﻖ‪57............................................
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‫ﻣﺸﻜﻼﺕ ﻣﺤﺮﻛﺎﺕ ﺍﻷﻗﺮﺍﺹ ‪38...................................................‬‬ ‫ﻣﺸﻜﻼﺕ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ‪38...............................................‬‬ ‫ﺭﺳﺎﺋﻞ ﺍﻟﺨﻄﺄ ‪39...................................................................‬‬ ‫ﻣﺸﻜﻼﺕ ﻋﺪﻡ ﺍﻻﺳﺘﺠﺎﺑﺔ ﻭﺍﻟﺒﺮﻣﺠﻴﺎﺕ‪44.........................................‬‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻻ ﻳﺒﺪﺃ ﺍﻟﺘﺸﻐﻴﻞ ‪44...............................................‬‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻳﺘﻮﻗﻒ ﻋﻦ ﺍﻻﺳﺘﺠﺎﺑﺔ ‪44........................................
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‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ ‫ﻣﻮﺍﻗﻊ ﺍﻟﻤﻠﻔﺎﺕ‪7....................................................................‬‬ ‫‪ 1‬ﻧﺒﺬﺓ ﻋﻦ ﺟﻬﺎﺯﻙ ‪9............................................‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﻣﻦ ﺍﻷﻣﺎﻡ ﻭﻣﻦ ﺍﻟﺠﺎﻧﺐ ﺍﻷﻳﻤﻦ ‪9..........................................‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ ﻭﻣﻦ ﺍﻟﻴﺴﺎﺭ ‪15...................................................‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﻣﻦ ﺃﺳﻔﻞ ‪19...............................................................‬‬ ‫ﺇﺯﺍﻟﺔ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻭﺍﺳﺘﺒﺪﺍﻟﻬﺎ ‪20.....................................................
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‫ﺍﻟﻤﻼﺣﻈﺎﺕ ﻭﺍﻹﺷﻌﺎﺭﺍﺕ ﻭﺍﻟﺘﻨﺒﻴﻬﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪:‬‬ ‫ﺗﺸﻴﺮ ﺍﻟﻤﻼﺣﻈﺔ ﺇﻟﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻬﺎﻣﺔ ﺍﻟﺘﻲ ﺗﺴﺎﻋﺪﻙ ﻋﻠﻰ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺸﻜﻞ‬ ‫ﺃﻓﻀﻞ‪.‬‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﺸﻴﺮ ﺍﻹﺷﻌﺎﺭ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺗﻠﻒ ﻓﻲ ﺍﻷﺟﻬﺰﺓ ﺃﻭ ﻓﻘﺪﺍﻥ ﺍﻟﺒﻴﺎﻧﺎﺕ‪ ،‬ﻛﻤﺎ ﻳﻌﻠﻤﻚ ﺑﻜﻴﻔﻴﺔ‬ ‫ﺗﻔﺎﺩﻱ ﺍﻟﻤﺸﻜﻠﺔ‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪:‬‬ ‫ﻳﺸﻴﺮ ﺍﻟﺘﻨﺒﻴﻪ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﻭﻗﻮﻉ ﺗﻠﻒ ﻓﻲ ﺍﻟﻤﻤﺘﻠﻜﺎﺕ ﺃﻭ ﺇﺻﺎﺑﺔ ﺑﺪﻧﻴﺔ ﺃﻭ ﺍﻟﻮﻓﺎﺓ‪.‬‬ ‫ﺇﺫﺍ ﻗﻤﺖ ﺑﺸﺮﺍء ﻛﻤﺒﻴﻮﺗﺮ ‪ ،Dell™ n Series‬ﻓﻠﻦ ﺗﻜﻮﻥ ﺃﻳﺔ ﺇﺷﺎﺭﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﻤﺴﺘﻨﺪ ﺇﻟﻰ ﺃﻧﻈﻤﺔ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ ®‪ Microsoft® Windows‬ﻗﺎﺑﻠﺔ ﻟﻠﺘﻄﺒﻴﻖ‪.
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Dell™ Studio 1735 ‫ﺍﻟﺪﻟﻴﻞ ﺍﻟﻤﺮﺟﻌﻲ ﺍﻟﺴﺮﻳﻊ‬ PP31L ‫ﻣﻮﺩﻳﻞ‬ w w w. d e l l . c o m | s u p p o r t . d e l l .