Quick Reference Guide
276 Troubleshooting
KEYBOARD FAILURE — Keyboard failure or keyboard cable loose (see "Keyboard
Problems for External Keyboards" on page 292).
N
O BOOT DEVICE AVAILABLE — The system cannot detect a bootable device or
partition.
• If the optical drive is your boot device, ensure that the cables are connected and that
a bootable optical media is in the drive.
• If the hard drive is your boot device, ensure that the cables are connected and that
the drive is installed properly and partitioned as a boot device.
• Enter the system setup program and ensure that the boot sequence information is
correct (see "System Setup" on page 307).
NO TIMER TICK INTERRUPT — A chip on the system board might be malfunctioning
or the system board itself may have a failure (see "Contacting Dell" on page 337 for
assistance).
NOTICE – H
ARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A
PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS
THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT OF RANGE MAY OR
MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM.—S.M.A.R.T error,
possible HDD failure. This feature can be enabled or disabled in BIOS setup.
System Messages for Laptop Computers
NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
D
ECREASING AVAILABLE MEMORY — See "Lockups and Software Problems" on
page 292.
E
RROR 8602 – AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD
ARE SECURELY ATTACHED TO CORRECT CONNECTORS.
F
LASH PART WRITE PROTECTED ERROR — Contact Dell (see "Contacting Dell" on
page 337).
G
ATE A20 FAILURE —See "Lockups and Software Problems" on page 292.
I
NVALID CONFIGURATION INFORMATION - PLEASE RUN SETUP PROGRAM —Enter
the system setup program (see "Entering the System Setup Program" on page 308) and
change the system setup program options (see "Working With Options on the System
Setup Program Screen" on page 308) to correct the configuration error.
K
EYBOARD FAILURE — Keyboard failure or keyboard cable loose (see "Keyboard
Problems for External Keyboards" on page 292).
M
EMORY ADDRESS LINE FAILURE AT (ADDRESS), READ VALUE EXPECTING