SETUP GUIDE
SETUP GUIDE Model PP39L
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents Setting Up Your Studio Laptop ����������������������5 Solving Problems ����������������������������������������27 Before Setting Up Your Computer ���������������� 5 Beep Codes ���������������������������������������������������� 27 Connect the AC Adapter �������������������������������� 6 Network Problems ���������������������������������������� 29 Connect the Network Cable (optional) ���������� 7 Power Problems �������������������������������������������� 29 Press the Power Button �
Getting Help ��������������������������������������������������43 Technical Support and Customer Service ������������������������������������������������������������ 44 DellConnect™ ������������������������������������������������ 44 Online Services ���������������������������������������������� 44 AutoTech Service ������������������������������������������ 45 Product Information �������������������������������������� 46 Returning Items for Repair Under Warranty or for Credit ��������������������������
Setting Up Your Studio Laptop This section provides information about setting up your Studio 1555 laptop and connecting peripherals. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your Studio laptop may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 in) at the back of the computer and a minimum of 5.
Setting Up Your Studio Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. 6 WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage.
Setting Up Your Studio Laptop Connect the Network Cable (optional) If you plan to use a wired network connection, plug in the network cable.
Setting Up Your Studio Laptop Press the Power Button 8
Setting Up Your Studio Laptop Set Up Windows Vista® Your Dell computer is preconfigured with Windows Vista. To set up Windows Vista for the first time, follow the instructions on the screen. These steps are mandatory. The screens will take you through several procedures including accepting license agreements, setting preferences and setting up an Internet connection. CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable.
Setting Up Your Studio Laptop Setting Up a Wired Internet Connection 1. Internet service If you are using a dial-up connection, connect the telephone line to the external USB modem (optional) and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions and see “Setting Up Your Internet Connection” on page 11. 2.
Setting Up Your Studio Laptop Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1. Save and close any open files, and exit any open programs. 2. Double-click the ISP icon on the Microsoft® Windows® desktop. 3. Follow the instructions on the screen to complete the setup. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section.
Using Your Studio Laptop Your Studio 1555 has indicators, buttons, and features that provide information at-a-glance and time-saving shortcuts for common tasks. 1 Right Side Features 4 3 1 12 2 56 7 ExpressCard slot – Supports one ExpressCard. The Express card slot is of 34 mm. NOTE: Your computer ships with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles.
Using Your Studio Laptop 2 SD/MMC - MS/Pro - xD 8-in-1 Media card reader – Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital memory cards: • Secure digital (SD) memory card • Secure Digital Input Output (SDIO) card • Multi Media Card (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card (type - M and type - H) • Hi Speed-SD • Hi Density-SD NOTE: Your computer ships with a plastic blank installed in the media card slot.
Using Your Studio Laptop 6 Battery status light – Indicates the battery charging state Battery status (running on battery) : • Battery is adequately charged – no light indication (off) • Battery charge is low – flashing orange • Battery charge is critically low – solid orange Battery status (connected to electrical outlet) : • Battery is charging – solid white • Battery is almost fully charged – flashing white • Battery is fully charged – Off 14 7 Power button and light – Turns the power on or off
Using Your Studio Laptop 15
Using Your Studio Laptop Left Side Features 4 3 2 1 16 5 6 7 8 9
Using Your Studio Laptop 1 Security cable slot – Attaches a commercially available antitheft device to the computer. NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer. 2 HDMI Connector – HDMI (High‑Definition Multimedia Interface) connector carries an uncompressed all digital signal to produce hi-definition video and audio. 3 VGA connector – Connects to a monitor or projector.
Using Your Studio Laptop Computer Base and Keyboard Features 1 Keyboard/ Backlit Keyboard (optional) – If you have purchased the optional backlit keyboard, the F6 key has the backlit keyboard icon on it. The optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. For more information on using the keyboard, see the Dell Technology Guide.
Using Your Studio Laptop 2 Touch pad – Provides the functionality of a mouse to move the cursor, drag or move selected items, and left-click by tapping the surface. It supports circular scrolling and zoom. To change the circular scrolling and zoom settings, double click the Dell Touch pad icon in the notification area of your taskbar. In the Scrolling tab, you can enable or disable scrolling or circular scrolling, choose the scroll zone width, and scroll speed.
Using Your Studio Laptop To use the media controls, press the required key.
Using Your Studio Laptop Display Features The display panel holds an optional camera and accompanying dual microphones. 1 2 3 4 5 1 Left digital array microphone (optional) – Combines with the right digital array microphone to provide high quality sound for video chatting and voice recording. 2 Camera activity light (optional) – Indicates when the camera is on or off. Based on selections you made when purchasing your computer, your computer may not include a camera.
Using Your Studio Laptop 4 Right digital array microphone (optional) – Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording. 5 Display – Your display can vary based on selections you made when purchasing your computer. For more information about displays, see the Dell Technology Guide. 22 Removing and Replacing the Battery WARNING: Using an incompatible battery may increase the risk of fire or explosion.
Using Your Studio Laptop To remove the battery: 1. Shut down the computer and turn it over. 2. Slide the battery release latch until it clicks into place. 3. Slide the battery out. 1 2 To replace the battery, slide it into the bay until it clicks into place. 1 Battery 2 Battery charge/health gauge 3 Battery release latch Using the Optical Disc Drive CAUTION: Do not use non-standard-size or shape discs (including mini-CDs and miniDVDs) or you will damage the drive.
Using Your Studio Laptop Place the disc in the center of the disc slot, with the label facing outwards and gently push the disc into the slot. The drive automatically pulls the disc in and begins to read its content. Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com.
Using Your Studio Laptop formats including CDs, Blu-ray discs (if selected at the time of purchase), and DVDs. You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones.
Using Your Studio Laptop Backing Up Your Data It is recommended that you periodically back up files and folders on your computer. To back up files: 1. Click Start → Control Panel→ System and Maintenance→ Welcome Center→ Transfer files and settings. 2. Click Back up files or Back up computer. 3. Click Continue on Your User Account Control dialog box and follow the instructions in the Back up Files wizard.
Solving Problems This section provides troubleshooting information for your computer. If you can not solve your problem using the following guidelines, see “Using Support Tools” on page 33 or “Contacting Dell” on page 48. WARNING: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions. Beep Codes The following beep codes help you troubleshoot problems with your computer.
Solving Problems Number Description of Beeps Failure Coverage Number Description of Beeps Failure Coverage 3 Motherboard Failure 5 RTC Power Fail CMOS battery failure 6 Video BIOS Test Failure Video card failure 7 CPU Cache test failure (For Intel CPU only) CPU failure 8 LCD LCD failure Chipset Error (North and South Bridge Chipset, DMA/IMR/Timer Error for Intel platform); Chipset Error Time-Of-Day Clock test failure Gate A20 failure Super I/O chip failure Keyboard controller test failure
Solving Problems Network Problems Wired Connections If the network connection is lost — The cable is loose or damaged. Check the cable to ensure it is plugged in and not damaged. Power Problems If the power light is off — The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on the computer and the electrical outlet.
Solving Problems If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are: • Reseat the memory modules (See the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. • Power, keyboard, and mouse extension cables.
Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding 4. Click End Task. If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.
Solving Problems If a solid blue screen appears — Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer or mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If you have other software problems — • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs.
Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. Click the icon in the taskbar to run the application.
Using Support Tools System Messages If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide in your hard disk or on the Dell Support website at support.dell.
Using Support Tools • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct (see the Dell Technology Guide on the Dell Support website at support.dell.com). No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure (see “Contacting Dell” on page 48 for assistance).
Using Support Tools Dell Diagnostics If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 52 and run the Dell Diagnostics before you contact Dell for technical assistance. CAUTION: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
Using Support Tools 4. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting Dell Diagnostics From the Drivers and Utilities Media 1. Insert the Drivers and Utilities media. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. 4.
Restoring Your Operating System You can restore your operating system in the following ways: • System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer.
Restoring Your Operating System NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore 1. Click Start . 2. In the Start Search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
Restoring Your Operating System Dell Factory Image Restore WARNING: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
Restoring Your Operating System 7. Click Next. The Confirm Data Deletion screen appears. CAUTION: If you do not want to proceed with Factory Image Restore, click Cancel. 8. Select the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete.
Restoring Your Operating System To reinstall Windows, you need the following: • Dell Operating System media • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers.
Getting Help If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 6. If the preceding steps have not resolved the problem, see “Contacting Dell” on page 48. 1. See “Solving Problems” on page 27 for information and procedures that pertain to the problem your computer is experiencing. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. 2.
Getting Help Technical Support and Customer Service Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell’s support service, see “Before You Call” on page 47 and then see the contact information for your region or go to support.dell.com.
Getting Help Dell Support e-mail addresses • mobile_support@us.dell.com • support@us.dell.com • la-techsupport@dell.com (Latin America and Caribbean countries only) • apsupport@dell.com (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses • apmarketing@dell.com (Asian/Pacific countries only) • sales_canada@dell.com (Canada only) Anonymous file transfer protocol (FTP) • ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password.
Getting Help contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see “Contacting Dell” on page 48. Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see “Contacting Dell” on page 48.
Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer.
Getting Help See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355).
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Finding More Information and Resources If you need to: See: reinstall your operating system. the Operating System media. run a diagnostic program for your computer, reinstall notebook system software, or update drivers for your computer, and readme files. the Drivers and Utilities media. learn more about your operating system, maintaining peripherals, Internet, Bluetooth®, networking, and e-mail. the Dell Technology Guide installed on your hard drive.
Finding More Information and Resources If you need to: See: find safety best practices information for your computer the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement.
Basic Specifications System Model Processor Dell Studio 1555 Type L2 cache Intel® Core™2 Duo Processor 3 MB or 6 MB Intel® Pentium® Dual-Core Processor 1 MB Intel® Celeron® Dual-Core Processor 1 MB This section provides basic information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region.
Basic Specifications Processor Memory External bus frequency • Intel Core 2 Duo (800MHz /1066MHz) • Intel Pentium Dual Core (667MHz) • Intel Celeron (667Mhz) ExpressCard ExpressCard controller Intel ICH9M Cards supported ExpressCard/34 (34 mm) 1.5 V and 3.
Basic Specifications Computer Information Communications System Chipset Intel GM45/PM45 + ICH9M Modem interface Universal Serial Bus (USB) Data bus width 64 bits Network adapter DRAM bus width dual channel (2) 64-bit buses 10/100/1000 Ethernet LAN on system board Wireless Processor address bus width 32 bits 1 x half Mini-Card for WLAN for basic config Flash EPROM 2 MB 2 x full Mini-Cards (Optional) Graphics bus PCI-E X16 PCI bus 32 bits WWAN ExpressCard Card with Bluetooth® wireless
Basic Specifications Video Audio UMA Internal Interface Intel High Definition Audio External Interface microphone-in connector, stereo headphones/speakers connector Speaker two 4.5-ohm speakers and one 4 ohm subwoofer Internal speaker amplifier 2 Watt per channel into 4.
Basic Specifications Ports and Connectors Display Audio microphone connector, two stereo headphone/speakers connector Type (TrueLife) IEEE 1394a 4-pin serial connector (optional) Height 193.5mm (7.61 in) Width 344.2 mm (13.55 in) Mini-Card one Type IIIA, 2 full MiniCard slots Diagonal 396.2 mm (15.6 in) Network adapter RJ-45 port eSATA one seven-pin/fourpin eSATA/USB combo connector USB two 4-pin USB 2.0-compliant connectors Video 15-hole connector HDMI 19 pin 56 15.
Basic Specifications Display Camera (optional) Pixel pitch Pixel 2.0 megapixel HD with TrueLife 0.252 mm Video resolution 320x240 ~1600x1200 (640x480 at 30fps) Controls brightness can be controlled through keyboard shortcuts (see the Dell Technology Guide for more information.) Diagonal viewing angle 66° Keyboard Number of keys 86 (U.S.
Basic Specifications Battery Battery Type 4-cell/6-cell/9-cell “smart” lithium ion Depth 48.3 mm (1.9 inches) (4/6/9-cell) Height 20.4 mm (0.8 in) (4/6-cell) Operating time 37.8 mm (1.5 in) (9-cell) Width Weight Voltage 0.24 kg (0.54 lb) (4-cell) Computer off 58 Life span (approximate) 300 discharge/charge cycles 0.34 kg (0.75 lb) (6-cell) Temperature range: 0.5 kg (1.1 lb) (9-cell) Operating 0° to 35°C (32° to 95°F) Storage – Coin-cell battery CR-2032 11.1 VDC (6/9-cell) 14.
Basic Specifications AC Adapter Input voltage AC Adapter 100–240 VAC Dimensions: 115–230 VAC (AutoAir Adapter) 65 W (E-Series) Input current (maximum) 1.5 A Input frequency 50–60 Hz Output power 65 W or 90 W Output current (90 W) 5.62 A (maximum at 4-second pulse) 2.5 A (Auto-Air Adapter) Height 15 mm (0.59 in) (AutoAir Adapter) Width 66 mm (2.6 in) Depth 127 mm (5.0 in) Weight (with cables) 0.29 kg (0.64 lb) 0.26 kg (0.57 lb) (AutoAir Adapter, without AC cord and DC extension cord) 4.
Basic Specifications AC Adapter Physical Depth 147 mm (5.8 in) Weight (with cables) 0.345 kg (0.76 lb) Height 25.3 mm to 38.9 mm (0.996 in to 1.23 in) Width 371.6 mm (14.63 in) Depth 253 mm (9.96 in) 0° to 40°C (32° to 104°F) (Auto-Air Adapter) Weight (with 4-cell battery): 5.
Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
Index A connect(ing) to the Internet 9 AC adapter size and weight 59 conserving energy 25 airflow, allowing 5 Contacting Dell online 48 AutoTech 45 customer service 44 customizing B your desktop 25 backups creating 26 C calling Dell 47 CDs, playing and creating 24 chipset 54 computer capabilities 24 computer, setting up 5 62 your energy settings 25 D damage, avoiding 5 data, backing up 26 DellConnect 44 Dell Diagnostics 36 Dell Factory Image Restore 38
Index Dell Support Center 33 energy Dell support website 51 Dell Technology Guide for further information 50 device status lights 12 Diagnostic Checklist 47 disc drive supported disc sizes 23 discs ejecting 24 using 23 drivers and downloads 51 DVDs, playing and creating 25 conserving 25 expansion bus 54 F finding more information 50 FTP login, anonymous 45 H hardware problems diagnosing 35 Hardware Troubleshooter 35 help getting assistance and support 43 horizontal and vertical stand options 6 E emai
Index I P installing the stand 6 power problems, solving 29 Internet connection 9 power strips, using 6 ISP problems, solving 27 Internet Service Provider 9 M memory problems solving 30 processor 52 products information and purchasing 46 R memory support 53 reinstalling Windows 38 Microsoft™ Windows Vista® 9 resources, finding more 50 N restoring factory image 40 network connection fixing 29 O order status 45 64 S setup, before you begin 5 shipping products for return or repair 46 soft
Index software problems 31 Windows Vista® solving problems 27 Program Compatibility Wizard 31 specifications 52 reinstalling 42 support email addresses 45 support sites wired network network cable, connecting 7 worldwide 44 System Messages 34 System Restore 38 T technical support 44 V ventilation, ensuring 5 W warranty returns 46 Windows, reinstalling 38 65
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