Users Guide

Next step
1 Reboot the CITV appliance after installing the update. On some occasions, the version number is not refreshed immediately after an
update. This action also updates the version number.
2 After rebooting the CITV appliance, unregister and reregister the vSphere Web Client Plugin from the CITV appliance’s CLI menu. This
action removes the old plugin and registers the new plugin to vCenter.
3 When Replay Manager Explorer is installed on a server with the Replay Manager Service, restart the Replay Manger Service after the
CITV update completes.
Related links
Logging In to CITV
Rebooting CITV
Updating CITV at a Dark Site
When CITV is installed at a site without Internet access, updates to CITV must be obtained from Dell Technical Support. The updates can
then be made available using an internal web server or they can be copied directly to the virtual appliance.
Copy Updates to a Web Server
1 Contact Dell Technical Support to obtain the latest DellCitvUpdate.zip le.
2 Extract the contents of the DellCitvUpdate.zip le in a folder named citvupdate at the root directory of the web server.
For example, if the root directory of the web server is C:\inetpub\wwwroot, extract the contents of the zip le to C:\inetpub
\wwwroot\citvupdate.
3 Verify access to the updates by using a web browser to go to http://web_server_address/citvupdate/manifest/manifest-latest.xml.
4 Log in to CITV.
5 Type 99 and press Enter to access the interactive shell.
6 Open the /etc/hosts le.
7 Add the following entry at the end of the hosts le:
citv.compellent.com[IP_address_of_web_server]
8 Save changes to the hosts le and type exit to return to the CLI.
9 Install the updates as described in Updating CITV.
Related links
Logging In to CITV
Copy Updates to the Virtual Appliance
1 Contact Dell Technical Support to obtain the latest DellCitvUpdate.zip le.
2 Using a computer with Internet access, download an unzip tool for CentOS release 6.7, which is the operating system of the virtual
appliance.
3 Use Secure Copy (SCP) to copy the DellCitvUpdate.zip le and unzip the RPM le from a local computer to the virtual appliance.
4 Log in to CITV.
5 Type 99 and press Enter to access the interactive shell.
6 Install the unzip tool:
rpm -ivh [unzip_package_name].rpm
7 Create a directory named citvupdate in the root directory:
mkdir citvupdate
Installing CITV
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