Dell EMC NX430 System Owner's Manual Regulatory Model: E34S Series Regulatory Type: E34S001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 About your system..........................................................................................................................................7 Supported configurations.................................................................................................................................................. 7 Front panel features and indicators..................................................................................................................................
Viewing Boot Manager..............................................................................................................................................42 Boot Manager main menu.........................................................................................................................................42 6 Installing and removing system components................................................................................................ 44 Safety instructions.......................
Removing the expansion card riser..........................................................................................................................69 Installing the expansion card riser............................................................................................................................ 70 Removing an expansion card.................................................................................................................................... 70 Installing an expansion card.
Disabling a forgotten password.....................................................................................................................................102 9 Troubleshooting your system......................................................................................................................103 Safety first — for you and your system......................................................................................................................
1 About your system The Dell Storage NX430 NAS system supports one processor based on the Intel E3-1200V5 series, up to four DIMMs, and up to four hard drives or solid-state drives (SSDs).
Item Indicator, button, or connector Icon Description NOTE: On ACPI-compliant operating systems, turning off the system by pressing the power button causes the system to perform a graceful shutdown before power to the system is turned off. 2 NMI button Enables you to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed by using the end of a paper clip.
• When the system needs attention, the LCD turns amber, and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is turned on or off. • The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing either the Select, Left, or Right button on the LCD panel.
Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you to match an LCD message with an SEL entry.
Table 4. Back panel features and indicators Item Indicator, button, or connector Icon Description 1 Serial connector Enables you to connect a serial device to the system. 2 vFlash card slot (optional) Enables you to connect the vFlash card. 3 iDRAC port (optional) Enables you to install a dedicated management port card. 4 PCIe expansion card slots (2) Enables you to connect PCI Express expansion cards.
Hot swappable hard drive indicator codes Figure 4. Hot swappable hard drive indicators 1 hard drive activity indicator 3 hard drive 2 hard drive status indicator NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains OFF. Table 5. Hot swappable hard drive indicators Drive-status indicator pattern (RAID only) Condition Flashes green two times per second Identifying drive or preparing for removal.
Figure 5. iDRAC Direct LED indicator 1 iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). Table 6. iDRAC Direct LED indicators Convention iDRAC Direct LED indicator pattern Condition A Green Turns green for a minimum of two seconds to indicate the start and end of a file transfer. B Flashing green Indicates file transfer or any operation tasks.
NIC indicator codes Figure 6. NIC indicators 1 link indicator 2 activity indicator Table 8. NIC indicators Convention Indicators Condition A Link and activity indicators are off The NIC is not connected to the network. B Link indicator is green C Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. D Activity indicator is flashing green Network data is being sent or received.
Figure 7. AC PSU status indicator 1 AC PSU status indicator or handle Table 9. Redundant AC PSU status indicator Convention Power Indicator Pattern Condition A Green A valid power source is connected to the PSU and the PSU is operational. B Flashing green When the PSU firmware is being updated, the PSU handle flashes green. CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If firmware update is interrupted, the PSUs will not function.
Locating Service Tag of your system Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.
2 Documentation resources This section provides information about the documentation resources for your system. Task Document Location Setting up your system For information about installing the system into a rack, see the Rack documentation included with your rack solution. Dell.com/storagemanuals For information about turning on the system and the technical specifications of your system, see the Getting Started With Your System document that shipped with your system.
Task Document Location For information about installing, using, and troubleshooting Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. Dell.com/openmanagemanuals For information about installing and using Dell System E-Support Tool (DSET), see the Dell System E-Support Tool (DSET) User's Guide. Dell.com/DSET For understanding the features of Dell Lifecycle Controller, see the Dell Lifecycle Controller User’s Guide. Dell.
3 Technical specifications Dimensions and weight Physical Dimensions Height 42.8 mm (1.68 inch) Width with rack latches 482.38 mm (18.99 inch) Width without rack latches 434.15 mm (17.09 inch) Depth without bezel 610 mm (24 inch) Maximum weight for 13.8 kg (30.42 lbs) four hard drive chassis Empty weight for four hard drive chassis 6.0 kg (13.
PCI Express Generation 3 expansion slots (without expansion card risers) Specification PCIE_G3_X8 One x8 link for riser Memory specifications Memory Specification Architecture 1600 MT/s, 1866 MT/s, or 2133 MT/s DDR4 Unbuffered DIMMs Support for advanced ECC or memory optimized operation Memory module sockets Four 288-pin sockets Memory module 4 GB (single-rank), 8 GB (single- and dual-rank), 16 GB (single- and dual-rank) capacities (UDIMM) Minimum RAM 4 GB Maximum RAM 64 GB Power specification
Connectors specifications Back connectors Specification NIC Two 10/100/1000 Mbps Serial DB-9 Serial Port connector USB Two 9-pin, USB 3.0-compliant Video 15-pin VGA iDRAC8 One optional 1 GbE Ethernet External SD vFlash One optional SD vFlash memory card NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your system. Front connectors Specification USB Two 4-pin, USB 2.
Expanded operating temperature Specifications ≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 26°C dew point. NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate down to – 5°C or up to 45°C for a maximum of 1% of its annual operating hours. For temperatures between 40°C and 45°C, de-rate maximum allowable dry bulb temperature by 1°C per 125 m above 950 m (1°F per 228 ft).
Maximum altitude Specifications Operating 3048 m (10,000 ft). Storage 12,000 m (39,370 ft). Operating Specifications temperature derating Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft) The following section defines the limits to help avoid IT equipment damage and/or failure from particulates and gaseous contamination.
4 Initial system setup and configuration Setting up your system Complete the following steps to set up your system: 1 Unpack the system. 2 Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation Placemat at Dell.com/poweredgemanuals. 3 Connect the peripherals to the system. 4 Connect the system to its electrical outlet. 5 Turn the system on by pressing the power button or by using iDRAC.
Log in to iDRAC You can log in to iDRAC as: • iDRAC user • Microsoft Active Directory user • Lightweight Directory Access Protocol (LDAP) user The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
5 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: • System Setup • Dell Lifecycle Controller • Boot Manager • Preboot Execution Environment (PXE) NOTE: The NX430 system does not support UEFI mode.
Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings. The iDRAC settings utility is used to set up and configure the iDRAC parameters. You can enable or disable various iDRAC parameters using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.
Option Description System Security Specifies options to configure the system security settings, such as system password, setup password, and Trusted Platform Module (TPM) security. This option also manages the power button on the system. Miscellaneous Settings Specifies options to change the system date and time. Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS. It also enables you to specify the boot order.
NOTE: The NX Series systems support only BIOS mode. Do not change the boot mode to UEFI because the system will not load the appliance OS when in UEFI mode. Steps 1 From the System Setup Main Menu, click Boot Settings, and select Boot Mode. 2 Select the boot mode you want the system to boot into. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.
Option Description TPM Security NOTE: The TPM menu is available only when the TPM module is installed. Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements. TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
3 On the System Setup Main Menu screen, click System BIOS. 4 On the System BIOS screen, click System Security. 5 On the System Security screen, click Secure Boot Custom Policy Settings. Secure Boot Custom Policy Settings details The Secure Boot Custom Policy Settings screen details are explained as follows: Option Description Platform Key Imports, exports, deletes, or restores the platform key (PK).
Next step When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message that the system has stopped functioning and must be turned off.
4 On the System BIOS screen, click System Information. System Information details The System Information screen provides the following options. NOTE: The NX Series systems support only BIOS mode. Do not change the boot mode to UEFI because the system will not load the appliance OS when in UEFI mode. Option Description System Model Name Specifies the system model name. System BIOS Version Specifies the BIOS version installed on the system.
Option Description System Memory Type Specifies the type of memory installed in the system. System Memory Speed Specifies the system memory speed. System Memory Voltage Specifies the system memory voltage. Video Memory Specifies the amount of video memory. System Memory Testing Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This option is set to Disabled by default. Memory Operating Mode Specifies the memory operating mode.
Option Description Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels during POST based on the power and thermal delivery capabilities of the system. TDP verifies the maximum heat the cooling system is needed to dissipate. This option is set to Nominal by default. NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Turbo Controls the turbo engagement.
Option Description Embedded SATA Enables the embedded SATA option to be set to Off, , AHCI, or RAID modes. This option is set to AHCI by default. Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only for AHCI mode. Write Cache Enables or disables the command for Embedded SATA drives during POST. Port A For AHCI or RAID mode, BIOS support is always enabled.
Option Description Port F For AHCI or RAID mode, BIOS support is always enabled. Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives.
Option Description Current State of Embedded Video Controller Displays the current state of the embedded video controller. The Current State of Embedded Video Controller option is a read-only field. If the Embedded Video Controller is the only display capability in the system (that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is set to Disabled.
Option Description NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1. Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically.
Option Description Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime. The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option. Energy Efficient Policy Enables you to select the Energy Efficient Policy option.
Option Description F1/F2 Prompt on Error Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also includes keyboard errors. Load Legacy Video Option ROM N/A Dell Wyse P25/P45 Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. BIOS Access Power Cycle Request Enables or disables the Power Cycle Request. This option is set to None by default.
Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution. Embedded systems management The Dell Lifecycle Controller provides advanced embedded systems management throughout the lifecycle of the system.
One-shot BIOS boot menu One-shot BIOS boot menu enables you to select a boot device to boot from. System Utilities System Utilities contains the following utilities that can be launched: • Launch Diagnostics • BIOS/UEFI Update File Explorer • Reboot System NOTE: Depending on the boot mode selected, you might have BIOS or UEFI Update File Explorer.
6 Installing and removing system components This section provides information about installing and removing the system components.
NOTE: To ensure proper operation and cooling, all bays in the system must be populated always with either a component or with a blank. Before working inside your system Prerequisite Follow the safety guidelines listed in the Safety instructions section. Steps 1 Turn off the system, including any attached peripherals. 2 Disconnect the system from the electrical outlet and disconnect the peripherals. 3 If installed, remove the front bezel. 4 If applicable, remove the system from the rack.
3 Fit the free end of the bezel onto the system. 4 Lock the bezel by using the key. Figure 8. Installing the optional front bezel 1 release latch 3 front bezel 2 lock Removing the optional front bezel Prerequisite 1 Follow the safety guidelines listed in the Safety instructions section. Steps 1 Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. 2 Unlock the bezel at the left end of the bezel.
2 Turn off the system, including any attached peripherals. 3 Disconnect the system from the electrical outlet and disconnect the peripherals. 4 If installed, remove the optional bezel. For more information, see the Removing the optional front bezel section. 5 If installed, remove the front bezel. Steps 1 Rotate the latch release lock counter clockwise to the unlocked position. 2 Lift the latch toward the back of the system.
Steps 1 Align the slots on the system cover with the tabs on the chassis. 2 Push the system cover latch down to move the system cover into the closed position. The system cover slides forward and the tabs on the system cover engage with the slots on the chassis. The system cover latch locks into place when the system cover engages with the slots on the chassis. 3 Rotate the latch release lock clockwise to the locked position. Next steps 1 If removed, install the bezel.
5 memory module sockets 6 processor 7 system board 8 cooling fan (4) 9 intrusion switch 10 hard drives 11 optical drive (optional) 12 control panel assembly Intrusion switch This section provides information about removing or installing the intrusion switch. Removing the intrusion switch Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
3 intrusion switch cable 5 cable routing clip 4 intrusion switch connector on the system board Next steps 1 Install the intrusion switch. 2 Follow the procedure listed in the After working inside your system section. Installing the intrusion switch Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Next steps 1 Reinstall the cooling shroud. 2 If removed, reinstall the optional PCIe expansion card riser. 3 If disconnected, connect the cables to the expansion card(s). 4 If required, open the expansion-card latch on the cooling shroud to support the full length expansion card. 5 Follow the procedure listed in the After working inside your system section. Installing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 12. Memory socket locations on the system board Memory channels are organized as follows: Processor 1 channel 0: memory sockets A1 and A3 channel 1: memory sockets A2 and A4 The following table shows the memory populations and operating frequencies for the supported configurations: Table 10. Memory populations and operating frequencies for the supported configurations Memory module type Memory modules populated per channel Operating frequency (in MT/s) Maximum memory module ranks per channel 1.
• Mixing of more than two DIMM capacities in a system is not supported. • Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance. Mode-specific guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. Advanced Error Correction Code (lockstep) Advanced Error Correction Code (ECC) mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs.
Table 11. Processor configuration Processor Configuration Memory population rules Memory population information Single CPU Memory population order {1,2}, {3,4} See Memory mirroring note Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines. NOTE: 1R, 2R, and 4R in the following tables indicate single, dual, and quad-rank DIMMs respectively. Table 12.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2 To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket. 3 Lift and remove the memory module from the system. Figure 13.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2 Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly.
Choosing the right drive type depends on the usage pattern. Due to industry advances, in some cases, the larger capacity drives have been changed to a larger sector size. The larger sector size can have impacts on operating systems and applications. For more information about these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at Dell.com/poweredgemanuals.
Figure 15. Removing and installing a 3.5-inch hot swappable hard drive carrier blank 1 hard drive carrier blank 2 release button Next step If removed, install the front bezel. Installing a 3.5-inch hot swappable hard drive carrier blank Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots. Steps 1 Press the release button to open the hard drive carrier release handle. 2 Slide the hard drive carrier out of the hard drive slot.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots. 1 If installed, remove the hard drive carrier blank. 2 Install a hot swappable hard drive into the hot swappable hard drive carrier. Steps 1 Press the release button on the front of the hot swappable hard drive carrier and open the hot swappable hard drive carrier handle.
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
2 Keep the Phillips #2 screwdriver ready. 3 Remove the 3.5-inch hot swappable hard drive carrier from the system. Steps 1 Remove the screws from the rails on the 3.5-inch hot swappable hard drive carrier. 2 Lift the 3.5-inch hard drive out of the 3.5-inch hot swappable hard drive carrier. Next step Remove the 2.5-inch hot swappable hard drive from a 3.5-inch hard drive .
Figure 18. Removing and installing the optical drive 1 optical drive 2 data cable 3 power cable 4 release tab Next steps 1 Depending on your system configuration, install an optical drive. 2 If you are not immediately installing an optical drive, install an optical drive blank. NOTE: Blanks must be installed on empty optical drive slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Next step Follow the procedure listed in the After working inside your system section. Cooling fans Depending on your system configuration, your system can support up to four cooling fans. NOTE: Hot swappable removal or installation of the fans is not supported. NOTE: Each fan is listed in the management software of the system, referenced by the respective fan number.
Figure 19. Removing and installing a cooling fan blank 1 cooling fan blank (2) 2 release tab (2) 3 cooling fan bracket 4 tab Next steps 1 Install the cooling fan. 2 Follow the procedure listed in the After working inside your system section. Installing the cooling fan blank Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Removing a cooling fan Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: The procedure for removing each fan is identical.
Installing a cooling fan Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: The procedure for installing each fan is identical.
The following table provides a guide for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority must be installed first using the slot priority indicated. All other expansion cards must be installed in card priority and slot priority order. Table 16.
Removing the expansion card riser Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Installing the expansion card riser Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 22. Removing and installing the expansion card from the expansion card riser 1 touch point (2) 2 expansion card riser connector 3 expansion card riser 4 expansion card Next steps 1 Install the filler bracket or expansion card, if applicable. 2 Install the expansion card riser 3 Follow the procedure listed in the After working inside your system section. Installing an expansion card Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Removing the internal PERC card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 24. Removing and installing the internal PERC card 1 screw (2) 2 PERC card lock 3 PERC card 4 LED cable connector on the PERC card 5 PERC card LED cable 6 PERC card connector 7 LED cable connector on the system board Next steps 1 Install the internal PERC card. 2 Install the expansion card riser. 3 Follow the procedure listed in the After working inside your system section.
iDRAC port card (optional) The iDRAC port card consists of a SD vFlash card slot and an iDRAC port. The iDRAC port card is used for advanced management of the system. An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the system. It provides persistent ondemand local storage and a custom deployment environment that allows automation of server configuration, scripts, and imaging. It emulates USB device(s).
Steps 1 Loosen the screw securing the iDRAC port card holder to the system board. 2 Pull the iDRAC port card to disengage it from the iDRAC port card connector on the system board, and remove the card from the chassis. Figure 26. Removing and installing the iDRAC port card 1 screw 2 iDRAC port 3 iDRAC port card board 4 SD vFlash media card slot 5 tabs on the iDRAC port 6 slots on the chassis 7 iDRAC port card connector 8 iDRAC port card holder Next steps 1 Install the iDRAC port card.
1 Ensure that you follow the Safety instructions. 2 Follow the procedure listed in Before working inside your system. 3 Keep the Phillips #2 screwdriver ready. 4 Remove the cooling shroud. Steps 1 Align and insert the tabs on the iDRAC port card into the slots on the chassis. 2 Insert the iDRAC port card into the connector on the system board. 3 Tighten the screw that secures the iDRAC port card holder to the system board. Next steps 1 Install the cooling shroud.
3 Lower the open first socket-release lever to lift the processor shield. 4 Hold the tab on the processor shield and lift the processor shield until the open first socket-release lever lifts up. CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the socket when removing the processor out of the socket. 5 Lift the processor out of the socket and leave the open first socket-release lever up.
Figure 28. Removing and installing a processor 1 close first socket-release lever 2 pin-1 indicator of processor 3 processor 4 slot (4) 5 processor shield 6 open first socket-release lever 7 socket 8 socket keys (4) Next steps 1 Replace the processor. 2 Install the heat sink. 3 Reinstall the cooling shroud. 4 Follow the procedure listed in the After working inside your system section.
NOTE: You can also update the system BIOS by using the Dell Lifecycle Controller. 5 Remove the cooling shroud. NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full length card. 6 If connected, disconnect the cables from expansion card (s). 7 If installed, remove the expansion card riser. WARNING: The heat sink and processor are too hot to the touch for some time after the system has been powered down.
Power supply units Your system supports 350 W AC redundant power supply units (PSUs). NOTE: If two PSUs are used, they must be of the same type and have the same maximum output power. When two identical PSUs are installed, the PSU configuration is redundant (1 + 1). In redundant mode, power is supplied to the system equally from both PSUs to maximize efficiency. When only one PSU is installed, the PSU configuration is non-redundant (1 + 0). Power is supplied to the system only by the single PSU.
Figure 29. Removing and installing a redundant PSU 1 release latch 2 PSU connector 3 power connector 4 PSU handle Next steps 1 Install the PSU. 2 If you are not immediately installing a PSU, install the PSU blank. Installing a redundant power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
NOTE: When installing, hot-swapping, or hot-adding a new PSU in a system with two PSUs, allow several seconds for the system to recognize the PSU and determine its status. The PSU status indicator turns green to signify that the PSU is functioning properly. Removing the power supply unit blank Prerequisite Ensure that you follow the Safety instructions. Step If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the blank outward.
Step Align the PSU blank with the PSU bay, and push the PSU blank into the chassis until it clicks into place. System battery The system board battery is used for low-level system functions like powering the real-time clock and storing the computer’s BIOS settings. Replacing the system battery Prerequisites 1 Follow the safety guidelines listed in safety instructions section. 2 Follow the procedure listed in the Before working in your system section. . 3 Remove the expansion card riser.
Figure 32. Installing the system battery 1 positive side of the battery connector 2 battery connector Next steps 1 Install the expansion card riser. 2 Follow the procedure listed in the After working in your system section. . 3 While booting, press F2 to enter System Setup and ensure that the battery is operating properly. 4 Enter the correct time and date in the System Setup Time and Date fields. 5 Exit System Setup. Hard drive backplane Dell Storage NX430 NAS supports four 3.
Figure 33. Removing and installing the four 3.
Figure 34. Cabling diagram—Four 3.
1 Follow the safety guidelines listed in Safety instructions section. 2 Follow the procedure listed in the Before working inside your system section. Steps 1 Align the slots on the hard drive backplane with the hooks on the chassis. 2 Press down the hard drive backplane until the release tabs snap into place. 3 Connect the SAS/SATA/SSD data, signal, and power cables to the backplane. Next steps 1 Install the hard drives in their original locations.
Figure 35. Removing and installing the LCD control panel—four 3.5-inch hot swappable hard drive chassis 1 LCD control panel 2 notches (6) 3 display module cable retention clip 4 display module cable 5 tabs on the LCD control panel (6) Figure 36.
5 USB connector cable 6 standoff on the chassis (2) Next steps 1 Install the LCD control panel assembly. 2 Follow the procedure listed in the After working inside your system section. Installing the LCD control panel assembly Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 37. Removing and installing the power interposer board 1 standoffs (2) 2 10 pin cable to hard drive backplane 3 power interposer board 4 screw (2) 5 28 pin cable to system board 6 4 pin cable to system board 7 8 pin cable to system board Next steps 1 Install the power interposer board. 2 Follow the procedure listed in the After working inside your system section.
Next steps 1 Install the power supply units. 2 Follow the procedure listed in After working inside your system section. Trusted Platform Module Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices. A software can use a Trusted Platform Module to authenticate hardware devices. As each TPM chip has a unique and secret RSA key burned in as it is produced, it can perform the platform authentication.
3 slot on the TPM connector 5 slot on the system board 4 plastic bolt Next steps 1 Install the system board. 2 Follow the procedure listed in the After working inside your system section. Reenabling the TPM for TXT users 1 While booting your system, press F2 to enter System Setup. 2 On the System Setup Main Menu screen, click System BIOS → System Security Settings. 3 From the TPM Security option, select On with Pre-boot Measurements. 4 From the TPM Command option, select Activate.
c cooling fan cables d expansion cards e expansion card riser f heat sink and processor g iDRAC port card, if installed h internal dual SD module, if installed Steps 1 Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. 2 Remove the screws on the system board, and slide the system board toward the front of the chassis.
3 system board Next steps 1 Install the system board. 2 Follow the procedure listed in the After working inside your system section. Installing the system board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 40. Install the system board 1 touch point (2) 3 system board 2 screw (8) Next steps 1 If required, install the Trusted Platform Module (TPM). See, the Installing the Trusted Platform Module section. 2 Reinstall the following components: a expansion card riser b memory modules c heat sink and processor d cooling shroud e iDRAC port card, if removed 3 Reconnect all cables to the system board. 4 Follow the procedure listed in the After working inside your system section.
NOTE: If you are using Easy Restore, you do not have to import an existing iDRAC Enterprise license. 6 Ensure that you perform the following steps: a Use the Easy Restore feature to restore the service tag. See the Restoring the Service Tag by using the Easy Restore feature section. b If the service tag is not backed up in the backup flash device, enter the system service tag manually. See the Entering the system service tag by using System Setup section. c Update the BIOS and iDRAC versions.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
7 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
8 Jumpers and connectors This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
System board connectors Figure 41. System board connectors Table 18. System board connectors Item Connector Description 1 FAN1 Cooling fan connector 2 BP_SIG Backplane signal connector 3 CTRL_PNL Control panel interface connector 4 PIB_CONN Power connector 5 R_INTRUSION Intrusion switch connector 6 BATTERY Battery connector 7 PCIE_G3_X4 Internal PERC connector 8 PCIE_G3_X8 Riser card connector 9 INT_USB_3.0 Internal USB connector 3.
Item Connector Description 15 SYS_PWR 8–pin power connector 16 SATA0-3 SATA connector 17 FAN4 Cooling fan connector 18 PWRD_EN Password jumpers 19 FAN3 Cooling fan connector 20 J_SATA_2 SATA SSD connector 21 FAN2 Cooling fan connector 22 NVRAM_CLR NVRAM password jumper 23 TPM Trusted Platform Module connector 24 SAS_LED PERC card LED connector 25 IDSDM Internal dual SD module connector 26 HDD/ODD_PWR 6–pin power connector 27 FP_USB Front panel USB connector Disablin
9 Troubleshooting your system Safety first — for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Troubleshooting external connections Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices. Troubleshooting the video subsystem Prerequisite NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual Console. If this option is not selected, local video is disabled.
Troubleshooting a serial I/O device Steps 1 Turn off the system and any peripheral devices connected to the serial port. 2 Swap the serial interface cable with a known working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable with a known working cable. 3 Turn off the system and the serial device, and swap the serial device with a compatible device. 4 Turn on the system and the serial device.
• expansion card risers (if installed) • expansion cards • cooling fan assembly (if installed) • cooling fans • memory modules • processor(s) and heat sink(s) 4 • system board Let the system dry thoroughly for at least 24 hours. 5 Reinstall the components you removed in step 3 except the expansion cards. 6 Install the system cover. 7 Turn on the system and attached peripherals. If the problem persists, see the Getting help section.
Troubleshooting the system battery Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
5 Ensure that you use only PSUs with the Extended Power Performance (EPP) label on the back. 6 Reseat the PSU. NOTE: After installing a PSU, allow several seconds for the system to recognize the PSU and determine if it is working properly. If the problem persists, see the Getting help section. Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician.
Next step If the problem persists, see the Getting help section. Troubleshooting system memory Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Steps 1 Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen. 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Remove the system cover. 4 Locate the USB key and reseat it. 5 Install the system cover. 6 Turn on the system and attached peripherals, and check if the USB key is functioning. 7 If the problem is not resolved, repeat step 2 and step 3. 8 Insert a known working USB key.
Steps 1 Try using a different CD or DVD. 2 If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and the drive's SATA port are enabled. 3 Run the appropriate diagnostic test. 4 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 5 If installed, remove the bezel. 6 Remove the system cover. 7 Ensure that the interface cable is securely connected to the optical drive and to the controller.
Depending on the results of the diagnostics test, proceed as needed through the following steps. 2 If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration. See the Dell Lifecycle Controller documentation or online help for information about RAID configuration.
Troubleshooting processors Prerequisite CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1 Run the appropriate diagnostics test.
10 Getting help Topics: • Contacting Dell • Documentation feedback • Accessing system information by using QRL Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.
Steps 1 Go to Dell.com/QRL and navigate to your specific product or 2 Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell system or in the Quick Resource Locator section.
