Administrator Guide

Manually Sending Diagnostic Data Using SupportAssist............................................................................................. 636
Manually Send Diagnostic Data for Multiple Storage Centers.............................................................................. 636
Send Diagnostic Data for a Single Storage Center ................................................................................................637
Save SupportAssist Data to a File............................................................................................................................. 637
Saving SupportAssist Data to a USB Flash Drive ........................................................................................................ 638
USB Flash Drive Requirements..................................................................................................................................638
Prepare the USB Flash Drive..................................................................................................................................... 638
Save SupportAssist Data to the USB Flash Drive...................................................................................................639
Troubleshooting SupportAssist USB Issues.............................................................................................................639
Managing SupportAssist Settings...................................................................................................................................639
Edit SupportAssist Contact Information.................................................................................................................. 640
Configure SupportAssist to Automatically Download Updates.............................................................................640
Configure a Proxy Server for SupportAssist........................................................................................................... 640
CloudIQ................................................................................................................................................................................641
Controlling Data Sent to CloudIQ...............................................................................................................................641
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