Reference Guide

• month number — Enter the keyword and number of the month to schedule the yearly task (1 to 12).
• day number — Enter the keyword and the number of the day to schedule the monthly task (1 to 31).
Default Weekly on Sunday at midnight (hour 0 minute 0)
Command Mode EXEC
Usage Information The no version of this command removes the schedule activity.
Example
OS10# support-assist-activity full-transfer schedule daily hour 22 min 50
Supported Releases 10.2.0E or later
territory
Congures the territory for the company.
Syntax
territory territory
Parameters territory — Enter the territory for the company.
Default Not congured
Command Mode CONFIG-SUPPORT-ASSIST
Usage Information The no version of this command removes the company territory conguration.
Example
OS10(conf-support-assist)# contact-company name Eureka
OS10(conf-support-assist-Eureka)# territory west
Supported Releases 10.2.0E or later
Support bundle
The Support Bundle is based on the sosreport tool. Use the Support Bundle to generate an sosreport tar le that collects Linux
system conguration and diagnostics information, as well as
show command output to send to Dell Technical Support.
To send Dell Technical Support troubleshooting details about the Linux system conguration and OS10 diagnostics, generate an
sosreport tar le.
1 Generate the tar le in EXEC mode.
generate support-bundle
2 Verify the generated le in EXEC mode.
dir supportbundle
3 Send the support bundle using FTP/SFTP/SCP/TFTP in EXEC mode.
copy supportbundle://sosreport-filename.tar.gz tftp://server-address/path
Use the delete supportbundle://sosreport-filename.tar.gz command to delete a generated support bundle.
Event notications
Event notications for the generate support-bundle command are processed at the start and end of the bundle they support, and
reports either success or failure.
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Troubleshoot OS10