Connectivity Guide

eula-consent
Accepts or rejects the SupportAssist end-user license agreement (EULA).
Syntax
eula—consent {support-assist} {accept | reject}
Parameters
● support-assist — Enter to accept or reject the EULA for the service.
● accept — Enter to accept the EULA-consent.
● reject — Enter to reject EULA-consent.
Default Not configured
Command Mode CONFIGURATION
Usage
Information
If you reject the end-user license agreement, you cannot access Configuration mode. If there is an
existing SupportAssist configuration, the configuration is not removed and the feature is disabled.
Example
(Accept)
OS10(config)# eula-consent support-assist accept
Example (Reject)
OS10(config)# eula-consent support-assist reject
This action will disable Support Assist and erase all configured data.Do
you want to proceed ? [Y/N]:Y
Supported
Releases
10.2.0E or later
preferred-method
Configures a preferred method to contact an individual.
Syntax
preferred-method {email | phone | no-contact}
Parameters
● email — Enter to select email as the preferred contact method.
● phone — Enter to select phone as the preferred contact method.
● no-contact — Enter to select no-contact as the preferred contact method.
Default No-contact
Command Mode SUPPORT-ASSIST
Usage
Information
The no version of this command removes the configuration.
Example
OS10(conf-support-assist-Eureka-JohnJamesSmith)# preferred-method email
Supported
Releases
10.2.0E or later
proxy-server
Configures a proxy IP address for reaching the SupportAssist server.
Syntax
proxy-server ip ipv4-address port number
Parameters
● ipv4-address— Enter the IPv4 address of the proxy server in a dotted decimal format (A.B.C.D).
● number — Enter the port number, from 0 to 65535.
Default Not configured
Command Mode SUPPORT-ASSIST
Usage
Information
You cannot use an IPv6 address with this command.
Troubleshoot OS10 1125