Users Guide

"The Setup must update files or services not updateable while the system is running. If you choose to continue, a reboot is required

to complete the setup."

Solution

You can ignore this error as the uninstallation of the Dell SPI is successful.

Installer takes time to launch

Problem

When the Dell SPI installer is run for the first time on the management server, there is a delay of 40-45 seconds to launch the

installer if the system does not have access to the internet.

Reason

This problem occurs because the .NET Framework managed assembly that has an Authenticode signature takes longer than usual

to load. The signature is always verified when the .NET Framework managed assembly that has an Authenticode signature is loaded.

Solution

To resolve this, ensure that the management server is connected to the Internet when you run the installer.

DellSPIConfigUtility displays an error

Problem

DellSPIConfigUtility displays an error for a Local User when the user access control (UAC) is enabled.

Solution

When UAC is enabled, run the DellSPIConfigUtility using Run as Administrator command prompt.

1. Select the command prompt application, right-click and then select Run as Administrator.

2. Configure the SNMP and WSMAN parameters in the administrator command line.

NOTE: You should have Administrators and HP_OVE_Admins privileges; otherwise, you must provide the required

security credentials.

SNMP trap messages are not created

Problem

The SNMP Interceptor policy may not display the SNMP trap messages in the active message browser of the node from which it

receives the traps.

Solution

To resolve this, ensure that the trap destinations and the community strings on the Dell managed nodes are configured correctly

and communication is established between the managed node and the management server.

SNMP traps received at wrong nodes due to an error in the DNS cache

Problem

After you start monitoring the Dell systems grouped under Dell Managed Systems group, if you interchange the IP addresses of the

nodes, then the SNMP traps are received on the wrong nodes. For example, if you have two nodes A and B under Dell Managed

Systems

→ Dell Monolithic Servers group and you interchange the IP addresses of the two nodes, then the traps from A are

displayed as messages in the active message browser of B and vice versa.

Solution

To resolve this:

1. Launch the Server Configuration Editor on the HP Operations Manager (HPOM) console.