Setup Guide

Uninstalling the Dell SPI for HPOM for Microsoft

Windows

You can uninstall the Dell SPI from the Windows Control Panel or use the Remove option in the Dell SPI installer. When you uninstall

Dell SPI, the Dell SPI components such as files and scripts are removed from the installed system.

Before you uninstall Dell SPI, ensure that the following requirements are met:

• Dell policies are not running on the management server.

• All the Dell SPI policies are either removed or undeployed from the HPOM management server node on the HPOM console.

• The Dell SPI directories are closed.

CAUTION: Uninstall the Dell SPI before you uninstall HPOM. If you uninstall HPOM first and then attempt to uninstall

the Dell SPI, the uninstallation process may fail with errors.

NOTE: When you uninstall the Dell SPI, the following errors maybe displayed:

• – “One or more Dell SPI processes in progress.”

– “Stop all Dell SPI processes and try again.“

To resolve this, disable the policies, or wait till the policies complete, and then retry the uninstallation.

• “MMC has detected an error in a snap-in. It is recommended that you shut down and restart MMC.”

To resolve this, you must close the HPOM console and re-launch it again.

• “The Setup must update files or services not updateable while the system is running. If you choose to continue, a reboot is

required to complete the setup.”

You can ignore this error as the uninstallation of the Dell SPI is successful.

Removing Dell SPI using Windows Control Panel

To remove the Dell SPI using Windows Control Panel:

1. From the Start menu, select Control Panel → Programs → Uninstall a program.

2. In Uninstall or change a program, click Dell Smart Plug-in v4.1 for HP Operations Manager for Windows, and then click

Uninstall.

3. In the Programs and Features window, click Yes.

The Dell SPI v4.1 is removed from the HPOM management server.

NOTE: You can also remove The Dell SPI Program Features using the Change option in the Windows Control Panel.

Removing Dell SPI using the installer

To remove Dell SPI using the installer:

1. Run the Dell Smart Plug-In v4.1_x64.msi from the folder where you extracted the contents of the self extracting package

Dell_Smart_Plug-in v4.1_Axx.exe.

The Welcome screen is displayed.

2. Click Next.

The installer displays two options: Repair and Remove.

3. Select Remove and click Next.

The Remove the Program screen is displayed.