Owner's Manual

Solution

To resolve this:

1. Launch the Server Configuration Editor on the HP Operations Manager (HPOM) console.

2. Under the Node Cache Settings option, set the DNS cache value to False to disable the DNS caching. The nodes

now display the traps correctly.

Global System Status Not Retrieved For Dell Systems

Problem

The Dell Server Scheduled Status Poll policy does not retrieve the global system status of discovered Dell systems until

the systems are grouped under the Dell Managed Systems group.

Solution

The global status update policy is scheduled to run at 02:00 hours every day and starts polling systems for global system

status. If you choose to auto-deploy the policy files during the Dell SPI installation, the policies start running as per the

default schedule. However, the auto grouping policy is scheduled to run only at 04:00 hours every week. Therefore, until

the Dell Hardware Autogroup Policy runs and the Dell systems are grouped under the Dell Managed Systems group, the

global system status of the systems is not displayed on the HPOM console.