Owner's Manual

Viewing Dell Unresponsive Devices
To view the Dell Unresponsive devices from the Dell Managed Systems Nodes tree; Select Dell Managed Systems →
Unresponsive Dell Devices.
Viewing Knowledge Base Articles
You can view knowledge base (KB) articles associated with all alert messages for DRAC, CMC, DRACMC, IDRAC7,
OMSA, OMSS and EqualLogic devices. The KB articles contains information about summary, causes and steps to
resolve the alert condition.
To view the KB article:
1. Select the desired Dell system or Dell device from the Nodes tree.
2. Select any alert message associated with the system or the device on the right pane.
3. Right-click and select Properties from the pop-up menu.
4. In the Properties screen, click the Instructions tab.
5. Click on the HyperText Markup Language (HTML) link provided.
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