Dell Smart Plug-in Version 3.0 For HP Operations Manager 9.
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Contents Notes, Cautions, and Warnings...................................................................................................2 Overview..........................................................................................................................................6 What Is New In Dell SPI Version 3.0...........................................................................................7 Key Features And Benefits Of Dell Smart Plug-in..................................................
Launching OpenManage Server Administrator Console From The Services Tree..........................................27 Launching OpenManage Server Administrator Console From The Alert Message.........................................28 Launching OpenManage Server Administrator Web Server Console From Dell Servers......................................28 Launching OpenManage Server Administrator Web Server Console From Tools..........................................
Launching the OpenManage Power Center Console From Tools....................................................................38 Launching OpenManage Power Center Console From The Alert Message....................................................38 Launching Warranty Report...................................................................................................................................38 Launching Warranty Report From Tools.......................................................................
Overview The Dell Smart Plug-in (SPI) provides grouping and monitoring capability for Dell systems and enables the users to take remedial action when an inefficient system is identified. This guide is intended for system administrators who use Dell Smart Plug-in on Hewlett Packard Operations Manager (HPOM) 9.0 for Microsoft Windows, to monitor Dell systems. With the integration of Dell SPI into HPOM, you can use the HPOM console to monitor the availability of the Dell devices that are discovered in HPOM.
What Is New In Dell SPI Version 3.0 Table 1. New Features and Functionalities New Feature Functionality 12th Generation classification Classifies Dell y9xx to yx2x generation Monolithic and Modular servers. NOTE: In the server name format yxxx; y denotes alphabets, for example M, R, or T; and x denotes numbers. Grouping Groups: • • • • • Monitoring Chassis Management Controller (CMC) and Dell Remote Access Controller/Modular Chassis (DRAC/MC) devices under Dell Chassis.
New Feature Functionality • • • • • • • Dell SPI Licensing • • DRAC / MC and CMC console for Dell Chassis. EqualLogic (EQL) Group Manager Console. from the HPOM management station to investigate the Dell EqualLogic Storage Arrays. MD Storage Manager Console from the HPOM management station to investigate the Dell Modular Disk (MD) Storage Arrays. OpenManage Essentials (OME) Console from the HPOM management station. Launches OpenManage Power Center Console (OMPC) from the HPOM management station.
Key Features And Benefits Of Dell Smart Plug-in Dell SPI version 3.0 provides the following features for managing the Dell systems and Dell devices: Table 2.
Feature Functionality Launching OpenManage Server Administrator Console Launch OpenManage Server Administrator Console as a tool from the HPOM console for troubleshooting the alerts from OOB Server (iDRAC7). For more information, see Launching OpenManage Server Administrator Console From DRAC. Launching Chassis Management Controller (CMC) Console Launch CMC Console as a tool from the HPOM console for troubleshooting the alerts from the CMC devices.
Feature Functionality condition. For more information, see Viewing Knowledge Base Articles. Dell SPIv3.0 Deployed On HPOM Console The following figures displays the HPOM console with the Dell SPIv3.0.
About Dell Smart Plug-in The Dell SPI consists of the following policies: • Dell Connections License Manager Scheduled Status Poll • Dell DRAC and Chassis Scheduled Status Poll • Dell DRAC and Chassis Traps (Manual Ack) • Dell EqualLogic Arrays Scheduled Status Poll • Dell EqualLogic Traps • Dell EqualLogic Traps (Manual Ack) • Dell MD Storage Arrays Scheduled Status Poll • Dell Hardware Autogroup Policy • Dell OOB Server Traps (Manual Ack) • Dell Server Scheduled Status Poll • Dell Ser
Policy File Description Dell MD Storage Arrays Scheduled Status Poll This policy periodically polls the PowerVault MD Storage Arrays grouped under Dell Managed Systems and provides the system health status information to the HP Operations Manager console. Dell Hardware Autogroup Policy This policy scans all the managed and external nodes, identifies the supported Dell Servers, DRAC, Chassis, Storage, and groups them under the Dell Managed Systems on the HPOM console.
Deploying The Policies Automatically You can deploy the Dell SPI policies automatically on the management server when you install the Dell SPI. If you automatically deploy the policies, the policies run as per the default schedule.
Deploying The Policies Manually You can deploy the policies manually after you complete installing the Dell SPI. To deploy the policies manually: 1. Launch the HPOM console and navigate to Policy Management → Policy Groups → SPI for Dell Devices. 2. Select the policy that you want to deploy. 3. Right-click and select All Tasks → Deploy on. The Deploy policies on screen is displayed. 4. Select the management server and click OK.
Supported Dell Devices Dell SPI for HPOM supports the following Dell devices as managed nodes or external nodes: 16 • Dell PowerVault systems — support for Windows systems that have Server Administrator versions 6.2 to 7.1 installed. • Dell PowerEdge systems — complete support for systems ranging from y9xx to yx2x (both inclusive) that have Server Administrator versions 6.2 to 7.1 and the supported Windows operating system installed.
Supported Operating Systems Following are the Operating Systems supported for the management server and the managed node. Management Server For the Management Server. Ensure that you follow the hardware, software, and operating system requirements for the Management Server as per the guidelines provided in the HPOM 9.0 for Windows Installation Guide. Managed Node Following table lists the supported operating systems on the managed nodes. Table 4.
Windows Windows Small Business Server 2011 Standard Windows Server 2008 Windows Server 2008 HPC Edition R2 Windows Server 2008 HPC Edition R2 SP1 Windows Server 2008 R2 Windows Server 2008 R2 SP1 Windows Essential Business Server 2008 SP1 Windows Storage Server 2008 Windows Storage Server - System Server Windows Unified DataStorage Server 2003 Windows Unified DataStorage Server 2008 18 Linux ESXi
Using Dell Smart Plug-in (SPI) This chapter discusses the various operations that you can perform after you install the Dell SPI on the HP Operations Manager (HPOM) management server. You can perform the following functions: • Auto-group Dell systems. For more information, see Auto-grouping Dell Devices. • Monitoring the health of Dell devices. For more information, see Monitoring The Health Of Dell Devices. • Process SNMP traps from Dell devices.
* – Dell Servers (Out-of-Band) * • Groups the systems running the supported version of ESXi, have Server Administrator installed on them, and have the WSMAN (OEM CIM providers) enabled. Groups iDRAC7 devices only if valid licenses are available in the Dell Connections License Manager (DCLM). – Dell DRAC — Groups the DRAC5, and iDRAC6. – Dell Chassis — Groups the CMC and DRAC/MC devices. – Dell Storage — Groups EqualLogic PS-Series Arrays devices, and PowerVault MD Storage Arrays.
Monitoring The Health Of Dell Devices You can monitor the health of Dell devices using the scheduled policies. Scheduled policies are that which updates the global system status of the Dell systems at 02:00 A.M. every day. These policies polls each Dell device grouped under the Dell Hardware group under Service hierarchy to get the global system status and sends corresponding severity messages to the active message browser of the HPOM console.
Dell EqualLogic Arrays Scheduled Status Poll You can monitor the health of Dell EqualLogic devices using the Dell EqualLogic Arrays Scheduled Status Poll. To view the health of the individual components for: • Dell EqualLogic devices, launch the EqualLogic Group Manager Console tool. For more information, see Launching EqualLogic Group Manager Console. The policy also updates the health status of the systems under the Dell Storage Global System Status under the Services and the Nodes tree.
Dell DRAC And Chassis Traps (Manual Ack) This policy does not have the trap-correlation feature enabled and you can auto-deploy this policy when you are installing the Dell SPI. For every trap received from the Dell Remote Access Controller (RAC), Modular Chassis (DRAC/ MC), and Chassis Management Controller (CMC), it processes the traps in the following manner: 1. Sends a message to the active message browser of the node on the HPOM console. 2.
3. Retrieves the global system status of the node and sends a message with the global system status to the active message browser of the node. You can also view the current global system status in the Global System Status for the node under the service hierarchy. NOTE: You can deploy only one policy at a time; either EQL traps (Ack Manual) or EQL trap policy on the management server.
– The policy does not correlate the traps from the node and does not perform auto-acknowledgement of the traps. 3. Retrieves the global system status of the node and sends a message with the global system status to the active message browser of the node. You can also view the current global system status in the Global System Status for the node under the service hierarchy. NOTE: You can deploy only one policy at a time; either Server traps or Server traps (Manual Ack).
4. Select any Dell Windows, Linux, or ESXi system under Dell Managed Systems. You can only select a single system under the parent nodes. If you select any of the parent nodes such as Dell Managed Systems, Dell Modular Servers or the Dell Monolithic Servers the following message is displayed: Tool cannot be launched on multiple nodes. 5. Click Launch. The Dell Remote Access Controller Console (in-band) is launched in the default browser in the system.
Launching OpenManage Server Administrator Console You can launch the OpenManage Server Administrator Console from Dell Servers to get more information about the Dell system you are monitoring. After you install the Dell SPI, you can see the Dell Servers group under Tools on the HPOM console. For Windows or Linux systems you can launch OpenManage Server Administrator Console directly from Tools, Nodes Tree, Services Tree, or Alerts Messages.
The OpenManage Server Administrator Console is launched in the default browser in the system. Launching OpenManage Server Administrator Console From The Alert Message To launch the OpenManage Server Administrator Console from the alert messages associated with a Dell system: 1. Select any Dell Windows or Linux system under any of the parent nodes such as Dell Monolithic Servers or the Dell Modular Servers. 2. Select any alert message associated with the system on the right pane. 3.
Launching OpenManage Server Administrator Web Server Console From The Nodes Tree To launch the OpenManage Server Administrator Web Server Console from the Dell Managed Systems nodes tree: 1. Select any Dell ESXi system under any of the parent nodes such as Dell Monolithic Servers, or the Dell Modular Servers. 2. Right click and select All Tasks → Launch Tool from the pop-up menu. The Select the Tool to Execute window is displayed. 3.
For DRAC5, iDRAC6 Modular or Monolithic or iDRAC7 Modular or Monolithic you can launch the DRAC Console directly from Tools, Nodes Tree, Services Tree, or Alerts Messages. Launching DRAC Console From Tools To launch the DRAC Console from the Tools folder on the HPOM console: 1. Select Tools → Dell Tools → Dell DRAC. 2. In the right pane select DRAC Console and right-click. 3. Select All Tasks → Launch Tool from the pop-up menu. The Edit Parameters window is displayed. 4.
3. Right-click and select Launch Tool → Message, Launch Tool → Nodes or Launch Tool → Services from the popup menu. The Select the Tool to Execute window is displayed. NOTE: For external nodes, only the Launch Tool → Message option is available. 4. Select DRAC Console Launch Tool under Tools → Dell Tools → Dell DRAC and click Launch. The DRAC Console (out-of-band) is launched in the default browser in the system.
1. Select any DRAC device under iDRAC7 Modular or iDRAC7 Monolithic service groups on the Services tree. 2. Right-click and select All Tasks → Launch Tool from the pop-up menu. The Select the Tool to Execute window is displayed. 3. Select OpenManage Server Administrator Console under Tools → Dell Tools → Dell DRAC and click Launch. The OpenManage Server Administrator Console is launched in the default browser in the system.
3. Select CMC Console under Tools → Dell Tools → Dell Chassis and click Launch. The CMC Console is launched in the default browser in the system. Launching CMC Console From The Services Tree To launch the CMC Console from the Dell Hardware → Dell Chassis or service tree object. 1. Select any CMC device under service groups on the Services tree. 2. Right-click and select All Tasks → Launch Tool from the pop-up menu The Select the Tool to Execute window is displayed. 3.
Launching DRAC/MC Console From The Nodes Tree To launch the DRAC/MC Console from the Dell Managed Systems nodes tree: 1. Select any DRAC/MC device under the parent node Dell Chassis. 2. Right click and select All Tasks → Launch Tool from the pop-up menu. The Select the Tool to Execute window is displayed. 3. Select DRAC/MC Console under Tools → Dell Tools → Dell Chassis and click Launch. The DRAC/MC Console is launched in the default browser in the system.
1. Select Tools → Dell Tools → Dell Storage → Dell EqualLogic PS-Series Arrays. 2. On the right pane select EqualLogic Group Manager Console and right-click. 3. Select All Tasks → Launch Tool from the pop-up menu. The Edit Parameters window is displayed. 4. Select any EqualLogic PS-Series Arrays member under Dell Storage → EqualLogic PS-Series Arrays. 5. Click Launch. The EqualLogic PS-Series Group Manager Console is launched in the default browser in the system.
Launching MD Storage Manager Console You can launch the MD (Modular Disk) Storage Manager console to get more information about the PowerVault MD Storage Arrays you are monitoring. After you install the Dell SPI, you can see the Dell Storage group under Tools on the HPOM console. For PowerVault MD Storage Arrays you can launch the MD Storage Manager Console directly from Tools, Nodes Tree, or Services Tree.
Launching OpenManage Essentials (OME) Console You can launch the OpenManage Essentials (OME) console to get more information about the Dell systems or Dell devices you are monitoring. After you install the Dell SPI, you can see the OpenManage Essentials Console tool under Tools → Dell Tools on the HPOM console. For all Dell systems or Dell devices, you can launch the OpenManage Essentials Console directly from Tools, Nodes Tree, Services Tree, or Alerts Messages.
The Select the Tool to Execute window is displayed. 4. Select OpenManage Essentials Console under Tools → Dell Tools and click Launch. The OpenManage Essentials Console is launched in the default browser in the system. Launching OpenManage Power Center Console You can launch the OpenManage Power Center (OMPC) Console to get more information about the Dell systems or Dell devices you are monitoring.
1. Select Tools → Dell Tools. 2. On the right pane select Warranty Report and right-click. 3. Select All Tasks → Launch Tool from the pop-up menu. The Edit Parameters window is displayed. 4. Select any Dell system under Dell Managed Systems. 5. Click Launch. The Warranty Report is launched in the default browser in the system. Launching Warranty Report From The Nodes Tree To launch the Warranty Report tool from Dell Managed Systems nodes tree: 1.
NOTE: If DCLM is installed in a non-default location then, you need to manually configure the location where DCLM is installed in the DCLM Console Launch Tools. Launching Dell Connections License Manager From Tools To launch the Dell Connections License Manager tool from the Tools folder on the HPOM console: 1. Select Tools → Dell Tools → Dell SPI Licensing 2. On the right pane select Dell Connections License Manager Console Launch Tool and right-click. 3.
Viewing Dell Unresponsive Devices To view the Dell Unresponsive devices from the Dell Managed Systems Nodes tree; Select Dell Managed Systems → Unresponsive Dell Devices. Viewing Knowledge Base Articles You can view knowledge base (KB) articles associated with all alert messages for DRAC, CMC, DRACMC, IDRAC7, OMSA, OMSS and EqualLogic devices. The KB articles contains information about summary, causes and steps to resolve the alert condition. To view the KB article: 1.
Troubleshooting Dell Smart Plug-in (SPI) This section lists the problems that you may encounter while using the Dell SPI. Installer Takes Time To Launch Problem When the Dell SPI installer is run for the first time on the management server, there is a delay of 40-45 seconds to launch the installer if the system does not have access to the internet. Reason This problem occurs because the .NET Framework 2.0 managed assembly that has an Authenticode signature takes longer than usual to load.
Solution To resolve this: 1. Launch the Server Configuration Editor on the HP Operations Manager (HPOM) console. 2. Under the Node Cache Settings option, set the DNS cache value to False to disable the DNS caching. The nodes now display the traps correctly. Global System Status Not Retrieved For Dell Systems Problem The Dell Server Scheduled Status Poll policy does not retrieve the global system status of discovered Dell systems until the systems are grouped under the Dell Managed Systems group.
Related Documents And Resources This chapter gives you the details of other documents and resources to help you work with the Dell Smart Plug-in version 3.0. Other Documents You May Need In addition to this guide, you can access the following guides available on the Dell Support website at dell.com/support/ manuals. On the Manuals page, click Software → Systems Management.
4. Select the appropriate service or support link based on your need.
