Owner's Manual

Troubleshooting Dell Smart Plug-in (SPI) 31
SNMP Traps Received at Wrong Nodes
Problem
After you start monitoring the Dell systems grouped under Dell Managed
Systems group, if you interchange the IP addresses of the nodes, then the
SNMP traps are received on the wrong nodes. For example, if you have two
nodes A and B under Dell Managed Systems Dell Monolithic Servers
group and you interchange the IP addresses of the two nodes, then the traps
from A are displayed as messages in the active message browser of B and vice
versa.
Solution
To resolve this:
1
Launch the Server Configuration Editor on the HP Operations Manager
(HPOM) console.
2 Under the Node Cache Settings option, set the DNS cache value to False
to disable the DNS caching.
The nodes now display the traps correctly.
Global System Status Not Retrieved for Dell
Systems
Problem
The Dell_Sched_Status_Update policy does not retrieve the global system
status of discovered Dell systems until the systems are grouped under the
Dell Managed Systems group.
Solution
The global status update policy runs every one hour and starts polling systems
for global system status. If you choose to auto-deploy the policy files during
the Dell SPI installation, the policies start running as per the default
schedule. However, the auto grouping policy is scheduled to run only at 23:00
hours every day. Therefore, until the Dell_Autogroup_Servers policy runs and
the Dell systems are grouped under the Dell Managed Systems group, the
global system status of the systems is not displayed on the HPOM console.
HP-OMUG.book Page 31 Monday, March 7, 2011 12:53 PM