Owner's Manual

30 Troubleshooting Dell Smart Plug-in (SPI)
DellSPIConfigUtility Displays an Error
Problem
DellSPIConfigUtility displays an error for a Local User when the user access
control (UAC) is enabled
Solution
When UAC is enabled, run the DellSPIConfigUtility using Run as
Administrator command prompt.
1
Select the command prompt application.
2 Right click and select Run as Administrator.
3 Configure the SNMP and WSMAN parameters in the administrator
command line.
NOTE: You should have Administrators and HP_OVE_Admins privileges; otherwise,
you must provide the required security credentials.
SNMP Trap Messages are Not Created
Problem
The SNMP Interceptor policy may not display the SNMP trap messages in
the active message browser of the node from which it receives the traps.
Solution
To resolve this, ensure that the trap destinations and the community strings
on the Dell managed nodes are configured correctly and communication is
established between the managed node and the management server.
HP-OMUG.book Page 30 Monday, March 7, 2011 12:53 PM